... The Knowledge Management Solutions (KMS) team at LinkedIn is responsible for creating and ... This content is made available externally through LinkedIn's help centers, virtual chat assistants ...

60 Linked Content Manager Jobs Hiring Near You
... The Knowledge Management Solutions (KMS) team at LinkedIn is responsible for creating and ... This content is made available externally through LinkedIn's help centers, virtual chat assistants ...
Staff Content Architect
Mountain View, CA · On-site
... The Knowledge Management Solutions (KMS) team at LinkedIn is responsible for creating and ... This content is made available externally through LinkedIn's help centers, virtual chat assistants ...
Staff Content Architect
Mountain View, CA · On-site
... The Knowledge Management Solutions (KMS) team at LinkedIn is responsible for creating and ... This content is made available externally through LinkedIn's help centers, virtual chat assistants ...
This content is made available externally through LinkedIn's help centers, virtual chat assistants ... As a Manager, Knowledge Management Solutions you will directly manage a team of Content Strategists.
This content is made available externally through LinkedIn's help centers, virtual chat assistants ... As a Manager, Knowledge Management Solutions you will directly manage a team of Content Strategists.
Manager, Knowledge Management Solutions
Sunnyvale, CA · On-site
$171K/yr
This content is made available externally through LinkedIn's help centers, virtual chat assistants ... As a Manager, Knowledge Management Solutions you will directly manage a team of Content Strategists.
Manager, Knowledge Management Solutions
Sunnyvale, CA · On-site
$171K/yr
This content is made available externally through LinkedIn's help centers, virtual chat assistants ... As a Manager, Knowledge Management Solutions you will directly manage a team of Content Strategists.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture ... Building state of the art content understanding models and content embeddings to power all video ...
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture ... Building state of the art content understanding models and content embeddings to power all video ...
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture ... Building state of the art content understanding models and content embeddings to power all video ...
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture ... Building state of the art content understanding models and content embeddings to power all video ...
Ensure effective change management and communication strategies are established across programs ... Leverage AI and agentic technologies to streamline enablement planning, content development ...
Ensure effective change management and communication strategies are established across programs ... Leverage AI and agentic technologies to streamline enablement planning, content development ...
Ensure effective change management and communication strategies are established across programs ... Leverage AI and agentic technologies to streamline enablement planning, content development ...
Ensure effective change management and communication strategies are established across programs ... Leverage AI and agentic technologies to streamline enablement planning, content development ...
Company Description LinkedIn is the world's largest professional network, built to create economic ... content to the right member, through the right channel, at the right time-and at the right ...
Company Description LinkedIn is the world's largest professional network, built to create economic ... content to the right member, through the right channel, at the right time-and at the right ...
Develop high quality enablement content with input from SMEs that is well structured, clear ... Create and drive effective change management and communication strategies that lead to increased ...
Develop high quality enablement content with input from SMEs that is well structured, clear ... Create and drive effective change management and communication strategies that lead to increased ...
Company Description LinkedIn is the world's largest professional network, built to create economic ... content to the right member, through the right channel, at the right time-and at the right ...
Company Description LinkedIn is the world's largest professional network, built to create economic ... content to the right member, through the right channel, at the right time-and at the right ...
... content, conversations, and creators on LinkedIn. Responsibilities * Partner with PMs, Applied ... management or equivalent role Preferred Qualifications * 10+ years of experience in product ...
... content, conversations, and creators on LinkedIn. Responsibilities * Partner with PMs, Applied ... management or equivalent role Preferred Qualifications * 10+ years of experience in product ...
Develop high quality enablement content with input from SMEs that is well structured, clear ... Create and drive effective change management and communication strategies that lead to increased ...
Develop high quality enablement content with input from SMEs that is well structured, clear ... Create and drive effective change management and communication strategies that lead to increased ...
... content, conversations, and creators on LinkedIn. Responsibilities * Partner with PMs, Applied ... management or equivalent role Preferred Qualifications * 10+ years of experience in product ...
... content, conversations, and creators on LinkedIn. Responsibilities * Partner with PMs, Applied ... management or equivalent role Preferred Qualifications * 10+ years of experience in product ...
Company Description LinkedIn is the world's largest professional network, built to create economic ... Develops new stories/narratives and drafts content independently, while connecting and reinforcing ...
Company Description LinkedIn is the world's largest professional network, built to create economic ... Develops new stories/narratives and drafts content independently, while connecting and reinforcing ...
Company Description LinkedIn is the world's largest professional network, built to create economic ... Develops new stories/narratives and drafts content independently, while connecting and reinforcing ...
Company Description LinkedIn is the world's largest professional network, built to create economic ... Develops new stories/narratives and drafts content independently, while connecting and reinforcing ...
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture ... Content moderation and policy enforcement * Counter-fraud or financial crime enforcement * Strong ...
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture ... Content moderation and policy enforcement * Counter-fraud or financial crime enforcement * Strong ...
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture ... Content moderation and policy enforcement * Counter-fraud or financial crime enforcement * Strong ...
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture ... Content moderation and policy enforcement * Counter-fraud or financial crime enforcement * Strong ...
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture ... Develops new stories/narratives and drafts content independently, while connecting and reinforcing ...
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture ... Develops new stories/narratives and drafts content independently, while connecting and reinforcing ...
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture ... Develops new stories/narratives and drafts content independently, while connecting and reinforcing ...
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture ... Develops new stories/narratives and drafts content independently, while connecting and reinforcing ...
LinkedIn Jobs Information
Do workers at LinkedIn get paid breaks?
88% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and December 2025.
Does LinkedIn pay people when they’re sick?
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and May 2026.
At LinkedIn, are sick days and vacation days separate paid time off?
90% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from LinkedIn affordable enough for their workers?
100% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at LinkedIn?
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and May 2026.
Do workers at LinkedIn worry about hours?
100% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and December 2025.
Do LinkedIn workers get to choose the shifts they work?
80% report that they have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
How easy is it to get time off at LinkedIn?
100% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and May 2026.
Do LinkedIn managers change schedules at the last minute?
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and December 2025.
Do jobs at LinkedIn spill into time workers aren’t paid for?
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and December 2025.
How easy is it to take sick days at LinkedIn?
100% of people report that it’s easy to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and May 2026.
Is working at LinkedIn good if you’re a parent or caregiver?
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people at LinkedIn feel treated with respect by their managers?
93% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and May 2026.
Do people at LinkedIn get to take their breaks without interruption?
100% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and May 2026.
Is it stressful to work at LinkedIn?
81% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and May 2026.
Do people at LinkedIn enjoy their jobs?
69% of people report they enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.
Do people at LinkedIn recommend working with their team?
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and May 2026.
Do people get enough training when they start at LinkedIn?
76% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and May 2026.
Do people get support to advance at LinkedIn?
In the last year, 82% of people report being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and May 2026.
Do people think LinkedIn’s headquarters understands what’s happening where they work?
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and May 2026.
Do workers feel well informed about how LinkedIn is doing?
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and May 2026.

LinkedIn rating
9.3
Based on 17 frontline employees who took The Breakroom Quiz
15th of 242 rated software companies
Job description
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.
Join us to transform the way the world works.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
This role is based in either New York, Sunnyvale, San Francisco, Mountain View, or Chicago
The Knowledge Management Solutions (KMS) team at LinkedIn is responsible for creating and delivering self-service content for LinkedIn's members, customers, and employees. The team creates instructional, procedural, and technical content using both traditional and AI-powered methods. This content is made available externally through LinkedIn's help centers, virtual chat assistants, and in-product experiences (including those powered by AI/GAI), and internally through enterprise search systems and CRMs.
We are seeking a Staff Content Architect to own the design, governance, and evolution of our structured content and data model ecosystem. This role is foundational to ensuring the long-term scalability, integrity, and ROI of LinkedIn's content systems as we transition to AEM Guides and expand AI-driven self-service experiences.
This is a highly strategic role responsible for defining the "what and why" of our content architecture-ensuring that content structures, metadata, and reuse patterns scale effectively across products, platforms, and AI use cases. This role works in close partnership with Content Strategy leaders, Taxonomy, and Knowledge Engineering to translate user needs and business requirements into scalable, well-governed content architecture. The role focuses on content architecture while partnering closely with platform engineering teams responsible for implementation and system configuration.
Key Responsibilities
- Serve as the single accountable owner for the KMS DITA content model, driving design, governance, and ongoing evolution to ensure scalability, reuse, and long-term system integrity
- Define and enforce structural standards, metadata models, taxonomy alignment, and reuse strategies; partner closely with the Taxonomist to ensure consistent and scalable classification and controlled vocabularies
- Partner with Content Strategy leads and teams to align content architecture with user needs, editorial intent, and business goals-translating content strategy into scalable structural design
- Translate content and data model into operational implementations (templates, authoring patterns, validation rules, workflows), ensuring consistent adoption across authors, teams, and partners
- Establish and enforce governance frameworks, review mechanisms, and escalation paths to prevent structural drift, duplication, and deviation from defined standards across internal and external contributors
- Design content structures optimized for AI, search, and automation; partner with Engineering, Search, and AI teams to improve discoverability, retrieval accuracy, and overall content performance
- Define durable integration patterns across AEM Guides, Help Center, CRM systems, content data platforms, and AI pipelines to ensure seamless interoperability across the ecosystem
- Lead architectural alignment across transformation initiatives (AEM Guides, Help Center redesign, AI-driven support), including defining strategies for migration, normalization, and legacy content rationalization
- Partner with Product, Content Strategy, and Engineering to ensure content architecture decisions enable intuitive, efficient authoring experiences and reduce reliance on manual workarounds
- Drive measurable impact by improving content reuse, reducing translation costs, and scaling operations; define and track architecture health metrics (e.g., reuse efficiency, metadata consistency, search effectiveness, authoring efficiency)
- Reduce long-term risk and reliance on external consultants by establishing durable internal frameworks, standards, and governance models for content architecture
Basic Qualifications
- Bachelor's degree in Computer Science, Information Architecture, Content Engineering or related field
- 8+ years of experience in content architecture, knowledge management, content systems, or structured authoring
- 8+ years in DITA (structured content methodology) and topic-based authoring
- 5+ years of experience working with enterprise content management systems such as AEM Guides
- 5+ years of experience designing metadata models, taxonomy, and content reuse strategies
- 5+ years of demonstrated ability to lead and influence cross-functional stakeholders without direct authority
Preferred Qualifications
- Experience building or governing content models for AI/ML-powered systems or conversational interfaces
- Strong understanding of the content lifecycle across authoring, publishing, localization, and consumption
- Experience designing integrations across content ecosystems, data platforms, and downstream systems
- Experience collaborating with taxonomy and metadata specialists to design scalable classification and retrieval systems
- Familiarity with search optimization, semantic tagging, and knowledge graph concepts
- Experience driving cross-team adoption of structured content models across distributed authoring teams and external partners
- Strong analytical and systems thinking mindset
- Excellent stakeholder management and executive communication skills
Suggested Skills
- Structured content architecture and DITA content modeling
- AI-ready content design, search optimization, and content discoverability
- Metadata strategy, taxonomy alignment, and content reuse governance
- Cross-functional influence, stakeholder alignment, and executive communication
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $115,000 to $186,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits, and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation.
Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
- Documents in alternate formats or read aloud to you
- Having interviews in an accessible location
- Being accompanied by a service dog
- Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice and Compliance Posters for Job Candidates
Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.
About LinkedIn
Sourced by ZipRecruiter
Industry
Software development
Company size
10,000+ Employees
Headquarters location
Sunnyvale, CA, US
Year founded
2002