... customer service and customers. For over 70 years, Laitram Machinery has pioneered the ... representative for quality matters with customers, suppliers, and regulatory bodies. • Analyze ...
45 Laitram Customer Service Representative Jobs Hiring Near You
... customer service and customers. For over 70 years, Laitram Machinery has pioneered the ... representative for quality matters with customers, suppliers, and regulatory bodies. • Analyze ...
Our Technicians are the "Face of Laitram Machinery" to our customers. This position will work out of a personal home-office located in [insert desired area] reporting to the Customer Service Manager ...
Our Technicians are the "Face of Laitram Machinery" to our customers. This position will work out of a personal home-office located in [insert desired area] reporting to the Customer Service Manager ...
Laitram Machine Shop, provides high-value machining and related services to the Laitram divisions and select outside customers. Laitram Machine Shop is one of four operating divisions of Laitram, L.L.
Laitram Machine Shop, provides high-value machining and related services to the Laitram divisions and select outside customers. Laitram Machine Shop is one of four operating divisions of Laitram, L.L.
Laitram, LLC, is a global manufacturing company that has been part of the Louisiana business ... or customer service leadership. • At least 2 years of direct supervisory experience. • ...
Laitram, LLC, is a global manufacturing company that has been part of the Louisiana business ... or customer service leadership. • At least 2 years of direct supervisory experience. • ...
Field Installation and Service Technician
New Orleans, LA · On-site
$60 - $90/hr
Our Technicians are the "Face of Laitram Machinery" to our customers. This position will work out of a personal home-office located in [insert desired area] reporting to the Customer Service Manager ...
Field Installation and Service Technician
New Orleans, LA · On-site
$60 - $90/hr
Our Technicians are the "Face of Laitram Machinery" to our customers. This position will work out of a personal home-office located in [insert desired area] reporting to the Customer Service Manager ...
CNC Machinist - Entry Level/Machinist 1 - 2nd shift
New Orleans, LA · On-site
$19.75 - $27/hr
Laitram Machine Shop, provides high-value machining and related services to the Laitram divisions and select outside customers. Laitram Machine Shop is one of four operating divisions of Laitram, L.L.
CNC Machinist - Entry Level/Machinist 1 - 2nd shift
New Orleans, LA · On-site
$19.75 - $27/hr
Laitram Machine Shop, provides high-value machining and related services to the Laitram divisions and select outside customers. Laitram Machine Shop is one of four operating divisions of Laitram, L.L.
Quality Assurance Supervisor (Manufacturing)
New Orleans, LA · On-site
$85 - $115/hr
... service and customers. For over 70 years,Laitram Machinery haspioneered the manufacturing of high ... Support and lead internal and customer audits; act as a primary representative for quality matters ...
Quality Assurance Supervisor (Manufacturing)
New Orleans, LA · On-site
$85 - $115/hr
... service and customers. For over 70 years,Laitram Machinery haspioneered the manufacturing of high ... Support and lead internal and customer audits; act as a primary representative for quality matters ...
Benefits Specialist
New Orleans, LA · On-site
... customer service, and continuous learning are qualities required to succeed in this position ... The Laitram Benefits Specialist is responsible for the co-administration of the organization ...
Benefits Specialist
New Orleans, LA · On-site
... customer service, and continuous learning are qualities required to succeed in this position ... The Laitram Benefits Specialist is responsible for the co-administration of the organization ...
Laitram, LLC, is a global manufacturing company that has been part of the Louisiana business ... or customer service leadership. • At least 2 years of direct supervisory experience. • ...
Laitram, LLC, is a global manufacturing company that has been part of the Louisiana business ... or customer service leadership. • At least 2 years of direct supervisory experience. • ...
Benefits Specialist
New Orleans, LA · On-site
$70 - $95/hr
... customer service, and continuous learning are qualities required to succeed in this position ... The Laitram Benefits Specialist is responsible for the co-administration of the organization ...
Benefits Specialist
New Orleans, LA · On-site
$70 - $95/hr
... customer service, and continuous learning are qualities required to succeed in this position ... The Laitram Benefits Specialist is responsible for the co-administration of the organization ...
Assembly Finisher
New Orleans, LA · On-site
$17.25 - $21.75/hr
Laitram Machine Shop, provides high-value machining and related services to the Laitram divisions and select outside customers. Laitram Machine Shop is one of four operating divisions of Laitram, L.L.
Assembly Finisher
New Orleans, LA · On-site
$17.25 - $21.75/hr
Laitram Machine Shop, provides high-value machining and related services to the Laitram divisions and select outside customers. Laitram Machine Shop is one of four operating divisions of Laitram, L.L.
Press Operator - 2nd shift
New Orleans, LA · On-site
$15.75 - $20.75/hr
Laitram Machine Shop provides high-value machining and related services to the Laitram divisions and select outside customers. We are currently looking for a Press Operator on our 2nd shift to join ...
Press Operator - 2nd shift
New Orleans, LA · On-site
$15.75 - $20.75/hr
Laitram Machine Shop provides high-value machining and related services to the Laitram divisions and select outside customers. We are currently looking for a Press Operator on our 2nd shift to join ...
Press Operator
New Orleans, LA · On-site
$15.75 - $20.75/hr
Laitram Machine Shop provides high-value machining and related services to the Laitram divisions and select outside customers. We are currently looking for a Press Operator to join our team. Laitram ...
Press Operator
New Orleans, LA · On-site
$15.75 - $20.75/hr
Laitram Machine Shop provides high-value machining and related services to the Laitram divisions and select outside customers. We are currently looking for a Press Operator to join our team. Laitram ...
CNC Machinist - Entry Level/Machinist 1 - 2nd shift
New Orleans, LA · On-site
$19 - $25.75/hr
Laitram Machine Shop, provides high-value machining and related services to the Laitram divisions and select outside customers. Laitram Machine Shop is one of four operating divisions of Laitram, L.L.
CNC Machinist - Entry Level/Machinist 1 - 2nd shift
New Orleans, LA · On-site
$19 - $25.75/hr
Laitram Machine Shop, provides high-value machining and related services to the Laitram divisions and select outside customers. Laitram Machine Shop is one of four operating divisions of Laitram, L.L.
Machine Repair Technician
Harahan, LA · On-site
$25 - $30/hr
Laitram is comprised of four operating divisions - Intralox L.L.C., Laitram Machinery, Inc ... Our award-winning customer service team provides comprehensive support and access to technical ...
New
Machine Repair Technician
Harahan, LA · On-site
$25 - $30/hr
Laitram is comprised of four operating divisions - Intralox L.L.C., Laitram Machinery, Inc ... Our award-winning customer service team provides comprehensive support and access to technical ...
New
Maintenance Generalist
New Orleans, LA · On-site
Laitram, L.L.C. is seeking a Maintenance Generalist to join the Corporate Facilities Management and ... parts and services as needed. • Operate a company vehicle to travel to job sites and pick up ...
Maintenance Generalist
New Orleans, LA · On-site
Laitram, L.L.C. is seeking a Maintenance Generalist to join the Corporate Facilities Management and ... parts and services as needed. • Operate a company vehicle to travel to job sites and pick up ...
Senior Mechanical Engineer - New Product Development
New Orleans, LA · On-site
$100K - $132K/yr
... of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services ... Intralox was founded on the principle of doing the right thing, by treating customers, employees ...
Senior Mechanical Engineer - New Product Development
New Orleans, LA · On-site
$100K - $132K/yr
... of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services ... Intralox was founded on the principle of doing the right thing, by treating customers, employees ...
Machine Repair Technician
Harahan, LA · On-site
$25 - $30/hr
Laitram is comprised of four operating divisions - Intralox L.L.C., Laitram Machinery, Inc ... Our award-winning customer service team provides comprehensive support and access to technical ...
New
Machine Repair Technician
Harahan, LA · On-site
$25 - $30/hr
Laitram is comprised of four operating divisions - Intralox L.L.C., Laitram Machinery, Inc ... Our award-winning customer service team provides comprehensive support and access to technical ...
New
Entry Level Controls Engineer
New Orleans, LA · On-site
$80K - $103K/yr
... customer environments. For over 70 years, Laitram Machinery has pioneered the manufacturing of high ... support regional service engineers. • Provide installation and commissioning support, both ...
Entry Level Controls Engineer
New Orleans, LA · On-site
$80K - $103K/yr
... customer environments. For over 70 years, Laitram Machinery has pioneered the manufacturing of high ... support regional service engineers. • Provide installation and commissioning support, both ...
... of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services ... Voice of customer studies * Definition of customer performance requirements * Development of ...
... of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services ... Voice of customer studies * Definition of customer performance requirements * Development of ...
Laitram Jobs Information
Do workers at Laitram get paid breaks?
Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.
89% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.
Does Laitram pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.
At Laitram, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between October 2025 and June 2026.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between October 2025 and June 2026.
Is the health insurance from Laitram affordable enough for their workers?
Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between May 2025 and June 2026.
88% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between May 2025 and June 2026.
Do people get paid time off at Laitram?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between October 2025 and June 2026.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between October 2025 and June 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
- 100% of people with changing schedules find out their shifts one week or less ahead of time.
- 0% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Do workers at Laitram worry about hours?
Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.
86% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.
Do Laitram workers get to choose the shifts they work?
Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.
How easy is it to get time off at Laitram?
Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.
Do Laitram managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
40% of people say their manager changes their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
40% of people say their manager changes their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
Do jobs at Laitram spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.
How easy is it to take sick days at Laitram?
Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at Laitram feel treated with respect by their managers?
Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.
71% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Laitram get to take their breaks without interruption?
Only some people get breaks without interruption.
57% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.
57% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.
Is it stressful to work at Laitram?
Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.
75% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at Laitram enjoy their jobs?
Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.
88% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at Laitram recommend working with their team?
Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people get enough training when they start at Laitram?
Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and June 2026.
38% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and June 2026.
Do people get support to advance at Laitram?
Most people are given support to advance their career here.
In the last year, 88% of people report being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.
In the last year, 88% of people report being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people think Laitram’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.
Do workers feel well informed about how Laitram is doing?
Most people feel well informed about how the company is doing.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Laitram?
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 6 days ago
Laitram rating
7.5
Based on 9 frontline employees who took The Breakroom Quiz
273rd of 495 rated machine equipment manufacturers
Job description
The Quality Supervisor at Laitram Machinery will own the full spectrum of the Quality function-combining hands-on leadership of the quality team with responsibility for maintaining and improving our Quality Management System (QMS), driving cross-functional quality initiatives, and supporting strategic decision-making. This role is key to shaping quality culture, driving both daily and long-term improvements, and having a direct interface with senior leaders, production, procurement, engineering, customer service and customers.
For over 70 years, Laitram Machinery has pioneered the manufacturing of high-performance shrimp-peeling equipment, and more recently, steam cookers, blanchers, nut pasteurizers, roasters, and sorters. All of our products are designed to increase efficiency, improve product quality and yield for processors worldwide. Laitram Machinery is one of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector. To learn more about our company culture, philosophy, and benefits, please visit our company page .
BENEFITS: Medical/dental/vision insurance, 4 weeks PTO, 12 paid holidays, on campus gym/pharmacy/wellness center, 401(k), tuition reimbursement, stem cell treatment, IVF and many more.
Job Responsibilities and Requirements
Key Responsibilities:
• Lead, mentor, and oversee the quality team, ensuring daily effectiveness and ongoing professional growth.
• Champion the development, implementation, and maintenance of the QMS, ensuring compliance with standards and regulatory requirements.
• Drive root cause analysis, corrective and preventive actions, and continuous improvement initiatives across the organization.
• Collaborate with production, engineering, materials management, and customer service to resolve quality issues and enhance processes.
• Support and lead internal and customer audits; act as a primary representative for quality matters with customers, suppliers, and regulatory bodies.
• Analyze and report quality metrics-defect rates, yield, customer complaints-using data to inform strategic and operational decisions.
• Manage supplier quality, from qualification and evaluation to ongoing performance management and issue resolution.
• Facilitate employee training in quality standards, problem-solving, and process improvement.
• Advocate for a culture of quality, safety, and proactive improvement at all levels of the business-including our global entities.
• Own documentation, change control, and communication for all quality-related processes and improvements.
Required Qualifications:
• 3+ years of experience in quality assurance/control leadership role in a manufacturing/OEM environment.
• Deep familiarity with quality systems, Lean/Six Sigma, root cause analysis, and CAPA methodologies.
• Experience leading or facilitating projects and cross-functional teams.
• Strong communication and data analysis skills.
• Ability to operate effectively with autonomy in a fast-paced, high-mix, low-volume manufacturing environment.
Preferred Qualifications:
• Experience in the food processing equipment or industrial machinery sector.
• Quality certifications (CQE, Six Sigma Green/Black Belt, etc.).
• Experience supporting global or multi-site operations.
• Bachelor's degree in related field (such as Quality Engineering, Mechanical/Industrial/Manufacturing Engineering with quality focus, Supply Chain Management, Operations Management).
EEO/Vet/Disability Notice
EOE/M/F/Vet/Disabled
LinkedIn Recruiter
#LI-JE1
For over 70 years, Laitram Machinery has pioneered the manufacturing of high-performance shrimp-peeling equipment, and more recently, steam cookers, blanchers, nut pasteurizers, roasters, and sorters. All of our products are designed to increase efficiency, improve product quality and yield for processors worldwide. Laitram Machinery is one of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector. To learn more about our company culture, philosophy, and benefits, please visit our company page .
BENEFITS: Medical/dental/vision insurance, 4 weeks PTO, 12 paid holidays, on campus gym/pharmacy/wellness center, 401(k), tuition reimbursement, stem cell treatment, IVF and many more.
Job Responsibilities and Requirements
Key Responsibilities:
• Lead, mentor, and oversee the quality team, ensuring daily effectiveness and ongoing professional growth.
• Champion the development, implementation, and maintenance of the QMS, ensuring compliance with standards and regulatory requirements.
• Drive root cause analysis, corrective and preventive actions, and continuous improvement initiatives across the organization.
• Collaborate with production, engineering, materials management, and customer service to resolve quality issues and enhance processes.
• Support and lead internal and customer audits; act as a primary representative for quality matters with customers, suppliers, and regulatory bodies.
• Analyze and report quality metrics-defect rates, yield, customer complaints-using data to inform strategic and operational decisions.
• Manage supplier quality, from qualification and evaluation to ongoing performance management and issue resolution.
• Facilitate employee training in quality standards, problem-solving, and process improvement.
• Advocate for a culture of quality, safety, and proactive improvement at all levels of the business-including our global entities.
• Own documentation, change control, and communication for all quality-related processes and improvements.
Required Qualifications:
• 3+ years of experience in quality assurance/control leadership role in a manufacturing/OEM environment.
• Deep familiarity with quality systems, Lean/Six Sigma, root cause analysis, and CAPA methodologies.
• Experience leading or facilitating projects and cross-functional teams.
• Strong communication and data analysis skills.
• Ability to operate effectively with autonomy in a fast-paced, high-mix, low-volume manufacturing environment.
Preferred Qualifications:
• Experience in the food processing equipment or industrial machinery sector.
• Quality certifications (CQE, Six Sigma Green/Black Belt, etc.).
• Experience supporting global or multi-site operations.
• Bachelor's degree in related field (such as Quality Engineering, Mechanical/Industrial/Manufacturing Engineering with quality focus, Supply Chain Management, Operations Management).
EEO/Vet/Disability Notice
EOE/M/F/Vet/Disabled
LinkedIn Recruiter
#LI-JE1
About Laitram
Sourced by ZipRecruiter
Industry
Machinery manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
New Orleans, LA, US
Year founded
1949