Laitram
Laitram

1 Laitram Market Analyst Jobs Hiring Near You

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and ... At least one (1) year of experience analyzing, troubleshooting, and solving technical problems over ...

Laitram Jobs Information

Do workers at Laitram get paid breaks?

Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.

Does Laitram pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.

At Laitram, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between October 2025 and June 2026.

Is the health insurance from Laitram affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between May 2025 and June 2026.

Do people get paid time off at Laitram?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between October 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 100% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers at Laitram worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.

Do Laitram workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to get time off at Laitram?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.

Do Laitram managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
40% of people say their manager changes their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do jobs at Laitram spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at Laitram?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Laitram feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Laitram get to take their breaks without interruption?

Only some people get breaks without interruption.
57% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at Laitram?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Laitram enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Laitram recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at Laitram?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and June 2026.

Do people get support to advance at Laitram?

Most people are given support to advance their career here.
In the last year, 88% of people report being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think Laitram’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers feel well informed about how Laitram is doing?

Most people feel well informed about how the company is doing.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2026.
Infographic showing various Market Analyst job openings at Laitram in the United States as of August 2026, with employment types broken down into 80% Full Time, 5% Part Time, and 15% Nights. Highlights an 100% Physical job distribution.

Technical Support Engineer

Laitram

New Orleans, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Laitram rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

269th of 490 rated machine equipment manufacturers


Job description

Intralox L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Technical Support Engineer at our New Orleans, LA location. This position reports to the Supervisor - Technical Support, US.
Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox's conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.
Together, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers' growth worldwide for more than 45 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions.
Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence.
We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.
Job Responsibilities and Requirements
Responsibilities:
  • Working within the Life Cycle Services Team, the Technical Support Engineer (Mechanical) will support the US and Canadian market.
  • Serve as an advanced level remote troubleshooter and problem-solver for any issues that arise. Responsible for ensuring that our customers are able to reach a qualified resource to answer questions and help solve problems whenever needed.
  • Responsible for making recommendations to customers to resolve issues and to manage the resolution of any issues that require input from additional team members or will require a longer-term path to resolution.
  • Demonstrate a good understanding of operational and commercial principles and be able to make fast and independent decisions within that clear set of principles.
  • Provide technical assistance to Customer Service, Account Managers and Customers remotely by phone, written correspondence and/or via web-conferencing.
  • Make field visits for the purposes of: Understanding emerging issues/concerns for new projects/programs, Evaluating and understanding exposure and impact of newly discovered field issues, Continuous improvement.
  • Problem resolution: handle customer problems by finding causes and recommending solutions on specific applications or equipment.
  • Demonstrate ownership of after-sales issues, ensuring resolution for customers. This involves successfully managing the internal workload to ensure proper completion while keeping the customer informed of progress/status.
  • Identifying any recurring issues, communicating these to the relevant product/design and project/product management groups.
  • Team player, well integrated with customer service, account managers, field service technicians, project managers, and other Intralox design and testing teams.

Requirements:
  • A bachelor's degree in mechanical engineering or electrical controls engineering, or other related engineering discipline.
  • At least one (1) year of experience analyzing, troubleshooting, and solving technical problems over the phone/remotely.
  • Service minded, self-managed mentality with a sense of ownership and commitment to a high-quality customer experience.
  • Good questioning skills to understand customer needs and requirements and then to communicate to other team members when required.
  • Ability to understand and manage customer expectations while maintaining a service oriented mindset.
  • Commercial affinity - ability and experience to communicate effectively and directly with customers.
  • Experience in reading and understanding AutoCAD (2D and 3D) and other CAD design software for the purposes of understanding onsite equipment configuration (understand how the system is supposed to work for troubleshooting purposes; parts ID).
  • Computer systems knowledge/ skills (e.g. order entry, data bases, excel, etc.).
  • Ability to travel; 25% travel per month - Post Onboarding: Understanding emerging issues/concerns for new projects/programs, Evaluating and understanding exposure and impact of newly discovered field issues, Continuous improvement; Likely higher travel percentage during initial training period
  • Fluent in English (written and verbal).

Preferred Qualifications:
  • Experience with problem/complaint resolution: handling customer problems by finding causes and recommending solutions.
  • Experience in relevant customer-facing roles is a plus
  • Packaging equipment and/or Material Handling equipment and systems experience a plus.
  • Project Management experience a plus.
  • Prior PLC/controls experience a plus.

Intralox's benefit program is a major part of an employee's total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits.
The salary range provided is a good faith estimate representative of all experience levels. Intralox considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training and key skills. Therefore, we encourage all qualified applicants to apply regardless of their salary expectations.
The position is eligible for one of the following: commissions, discretionary incentives, or production incentives according to the terms of those plans
Salary Range $68,200 to $147,300
EEO/Vet/Disability Notice
EOE/M/F/Vet/Disabled
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About Laitram

Sourced by ZipRecruiter

Industry

Machinery manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

New Orleans, LA, US

Year founded

1949