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80 Journeys Customer Service Representative Jobs Hiring Near You

U-Haul

Customer Service Representative

Woodbridge, VA · On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Glendale, AZ

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Lubbock, TX · On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Columbia, MO · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Maplewood, MN · On-site

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Tacoma, WA · On-site

$17.13 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Elsmere, KY · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Eau Claire, WI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Stafford, TX · On-site

$14 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Bloomington, IL · On-site

$15 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Lakewood, CO

$15.16 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Santa Maria, CA · On-site

$16.90 - $17.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

customer service representative

Monroeville, PA · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Alton, IL · On-site

$15 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Glendale, AZ · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Harrisonburg, VA

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Baltimore, MD · On-site

$15 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

U-Haul

Customer Service Representative

Harlingen, TX · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date ...

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Journeys Jobs Information

What is it like to work at Journeys?

Journeys operates as a subsidiary of Genesco Inc., a specialty retailer of footwear and apparel. The company's culture emphasizes a customer-centric approach, with a focus on providing a unique shopping experience through its stores and e-commerce platform. As a retailer with a strong presence in the US, Journeys offers opportunities for career growth and development in a dynamic retail environment, with various roles available in store management, visual merchandising, and e-commerce.

What makes Journeys an attractive place to work?

Journeys is a well-established company in the travel industry, known for its commitment to providing unique and memorable experiences for its customers. The company's workplace culture values innovation, collaboration, and employee growth, with opportunities for professional development and skill-building through training programs and mentorship. By joining Journeys, individuals can contribute to the company's mission of creating lifelong memories for travelers and enjoy a dynamic work environment that fosters creativity and teamwork.

Do workers at Journeys get paid breaks?

No. Most people don’t get paid breaks.
72% of people say they don’t get paid breaks.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Journeys pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and July 2026.

At Journeys, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Are part-time workers able to get health insurance from Journeys?

Most people who work part-time can't get health insurance.
97% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 29 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Journeys?

Most people who work part-time don’t get paid time off.
91% of people who work part-time say they don’t get paid time off
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Journeys affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 28 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at Journeys?

Some people get paid time off from work.
51% of people say they don’t get paid time off.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 61% of people with changing schedules find out their shifts one week or less ahead of time.
  • 38% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Journeys worry about hours?

Some people worry about getting enough hours.
47% of people report they worry about getting enough hours.
Based on data from 64 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Journeys workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 57 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Journeys workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Journeys?

Some people find it hard to get time off.
41% of people report it’s hard to get time off.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Journeys managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
34% of people say their manager changes their shift schedule at the last minute.
Based on data from 58 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Journeys spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Journeys?

Most people find it easy to take sick days.
68% of people report that it’s easy to take time off if they are sick.
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Journeys job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at Journeys good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
62% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Journeys feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Journeys get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Journeys?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Journeys enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Journeys recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 79 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Journeys?

Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Journeys?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Journeys’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Journeys is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 69 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Journeys?
What are the most popular categories at Journeys?
Infographic showing various Customer Service Representative job openings at Journeys in the United States as of July 2026, with employment types broken down into 51% Full Time, and 49% Part Time. Highlights an 100% Physical job distribution.

Customer Service Representative

U-Haul

Woodbridge, VA • On-site

$12.77 - $13.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

U-Haul rating

6.1

Company rating: 6.1 out of 10

Based on 519 frontline employees who took The Breakroom Quiz

146th of 171 rated vehicle equipment hire

Job description

Compensation Range: $12.77 to $13.50 Hourly
Location:
14523 Telegraph Rd, Woodbridge, Virginia 22192 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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