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Jonus Group

50 Jonus Group Claims Representative Jobs Hiring Near You

The Jonus Group

Agency Claims Advocate

Mount Laurel, NJ · On-site

$72K - $103K/yr

Claims Advocate Job Summary Seeking a dedicated and detail-oriented Claims Advocate to support clients through the claims process. In this role, you will be responsible for reporting, monitoring, and ...

The Jonus Group

Claims Assistant

Worcester, MA · On-site

$20/hr

Claims Assistant-Hybrid Our client, a well-established and highly respected property and casualty insurance carrier, is seeking Claims Assistant to join their Claims Customer Service Center on a ...

The Jonus Group

Personal Lines CSR

Harrington, DE · On-site

$37K - $49K/yr

Personal Lines Customer Service Representative (CSR) Job Summary Seeking a dedicated and detail ... claims support for clients. * Maintain up-to-date client records, documenting all interactions and ...

The Jonus Group

Personal LInes CSR

Girard, OH · On-site

$40K - $50K/yr

Personal Lines / Commercial Lines Customer Service Representatives Job Summary Seeking dedicated ... Handle renewals, remarketing, claims, and general customer service inquiries. * Assist producers ...

The Jonus Group

Transportation Insurance CSR

Kennesaw, GA · On-site

$37K - $50K/yr

Transportation Insurance Customer Service Representative (CSR) Job Summary A detail-oriented ... and claims. * Deliver timely and accurate responses to client inquiries and communicate policy ...

The Jonus Group

Generalist CSR

New Haven, OH · On-site

$55K/yr

CSR / Junior Producer Hybrid Job Summary Seeking a dedicated and adaptable Customer Service Representative (CSR) / Junior Producer to join a team. This role offers a unique opportunity to work in a ...

The Jonus Group

Personal Lines CSR

Mahtomedi, MN · On-site

$60K - $70K/yr

Handle quoting for new and renewal business. * Assist with general day-to-day operations, including policy changes, claims assistance, and account reviews. * Collaborate with top carriers such as AAA ...

The Jonus Group

Commerial CSR

Winona, MN · On-site

$54K - $62K/yr

Commercial CSR Job Summary Seeking a dedicated and detail-oriented Commercial Customer Service Representative (CSR) to join a team. This role is integral to providing exceptional service to clients ...

The Jonus Group

CSR/ Junior Producer

Wellington, OH · On-site

$55K/yr

CSR / Junior Producer Hybrid Job Summary Seeking a dedicated and adaptable Customer Service Representative (CSR) / Junior Producer Hybrid to join a growing team. This role offers a unique opportunity ...

The Jonus Group

Commercial/Personal Lines CSR

Goshen, NY · On-site

$40K - $54K/yr

Personal/Commercial Lines Customer Service Representative Job Summary Seeking a dedicated and experienced Personal Lines/Commercial Lines Customer Service Representative (CSR) to join a growing team.

The Jonus Group

CL CSR

Minneapolis, MN · On-site

$70K - $90K/yr

Apply problem-solving techniques to address issues such as cancellations, claims, renewal challenges, audits, receivables, and carrier-related matters. Qualifications/Requirements * Minimum of 3 ...

The Jonus Group

Personal Lines CSR

Bethel Park, PA · On-site

$45K - $55K/yr

Customer Service Representative (CSR) Job Summary Seeking a motivated and detail-oriented Customer Service Representative (CSR) to join a tight-knit and growing team. This role is pivotal in ...

The Jonus Group

CL/PL Insurance CSR

Atlanta, GA · On-site

$40K/yr

Licensed Customer Service Representative (CSR) Job Summary Seeking a dedicated and professional Licensed Customer Service Representative (CSR) to join a team. This role involves servicing a diverse ...

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Infographic showing various Claims Representative job openings at Jonus Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Agency Claims Advocate

The Jonus Group

Mount Laurel, NJ • On-site

$72K - $103K/yr

Other

Posted 8 days ago

Job description


Claims Advocate
Job Summary
Seeking a dedicated and detail-oriented Claims Advocate to support clients through the claims process. In this role, you will be responsible for reporting, monitoring, and facilitating communication between clients and insurance carriers. The ideal candidate will ensure timely claim handling, track claim statuses, and assist with claims analysis and reporting. This position requires a proactive approach to managing claims, providing strategic advice, and delivering exceptional client service.
Compensation Package
Salary that reflects your skills, experience, and education. The annual compensation range for this position is $72,950.00 - $103,955.00 USD for full-time employees.
Responsibilities
  • Independently evaluate and triage claims to determine appropriate handling strategies and align with client risk management objectives.
  • Analyze claims data, loss trends, and exposure factors to identify patterns and provide actionable recommendations.
  • Serve as a strategic advisor to clients on claims processes, coverage interpretation, and best practices for mitigating future risks.
  • Coordinate claim resolution strategies with carriers, legal partners, and internal teams to address cost, liability, and operational impacts.
  • Lead claims review discussions with clients, presenting insights, advising on reserve challenges, and influencing claim outcomes.
  • Interpret and apply policy provisions and carrier practices to guide clients through complex or escalated claims scenarios.
  • Manage carrier relationships and advocate on behalf of clients to ensure appropriate handling, responsiveness, and equitable resolution of claims.
  • Develop and deliver claims reporting and analysis, including loss runs, KPIs, and trend summaries, tailored to support client decision-making.
  • Establish and refine claims handling procedures and workflows to improve efficiency, compliance, and overall client service delivery.
  • Provide consultative guidance to clients and internal partners on claims-related risks, process improvements, and operational impacts.
Qualifications/Requirements
Required Education & Experience
  • 1-3+ years of commercial insurance or claims-related experience.
  • Basic understanding of claims handling and coverage.
Preferred Education & Experience
  • Carrier or agency claims experience.
  • Insurance designation (e.g., CISR or similar).
Planning/Organizing/Managerial Knowledge
  • Ability to manage multiple claims and follow-ups within defined processes.
Communicating & Influencing Skills
  • Strong communication skills to obtain updates from clients and carriers and provide clear status updates.
  • Ability to explain claims processes and timelines effectively.

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About Jonus Group

Sourced by ZipRecruiter

The Jonus Group is a prestigious staffing agency located in Wayne, PA, the United States that specializes in the insurance industry. Since its inception, the Jonus Group has been committed to connecting skilled industry-specific candidates with leading insurance companies across the nation. The firm stands out for its broad-based experience in permanent, temporary and temp-to-hire staffing, proving its flexible approach to addressing diverse client needs. Foundational to the Jonus Group’s operations are its core values - excellence, integrity, and client focus. The firm's mission is to serve as a bridge between talent and opportunity, focusing on establishing mutually beneficial, long-lasting relationships between job seekers and employers. A key achievement of the Jonus Group has been its ability to position itself as a reliable go-to resource for staffing solutions in the insurance industry.

Industry

Insurance services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2012

Social media

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