Host
Norfolk, VA · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
60 Johnny Rockets Customer Service Representative Jobs Hiring Near You
Host
Norfolk, VA · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
Woodbridge, NJ · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
Woodbridge, NJ · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
National Harbor, MD · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
National Harbor, MD · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Server
Syracuse, NY · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Server
Syracuse, NY · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Server
Elizabeth, NJ · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Server
Elizabeth, NJ · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Assistant Manager
Woodbridge, NJ · On-site
Monitor and reinforce Johnny Rockets standards regarding Guest Service, food standards, safety, and procedures along with executing established cost control systems. * Maintains the highest standards ...
Assistant Manager
Woodbridge, NJ · On-site
Monitor and reinforce Johnny Rockets standards regarding Guest Service, food standards, safety, and procedures along with executing established cost control systems. * Maintains the highest standards ...
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
West Nyack, NY · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
West Nyack, NY · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
Syracuse, NY · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
Syracuse, NY · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Monitor and reinforce Johnny Rockets standards regarding Guest Service, food standards, safety, and procedures along with executing established cost control systems. * Maintains the highest standards ...
Monitor and reinforce Johnny Rockets standards regarding Guest Service, food standards, safety, and procedures along with executing established cost control systems. * Maintains the highest standards ...
Host
National Harbor, MD · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
National Harbor, MD · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Server
National Harbor, MD · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Server
National Harbor, MD · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
National Harbor, MD · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
National Harbor, MD · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
Elizabeth, NJ · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
Elizabeth, NJ · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
National Harbor, MD · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Host
National Harbor, MD · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Server
Orange, CA · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Server
Orange, CA · On-site
Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.
Johnny Rockets Jobs Information
Does Johnny Rockets pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
- 100% of people with changing schedules find out their shifts one week or less ahead of time.
- 0% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
Do workers at Johnny Rockets worry about hours?
Some people worry about getting enough hours.
40% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
40% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
How easy is it for Johnny Rockets workers to change shifts?
Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
Do Johnny Rockets managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
Do jobs at Johnny Rockets spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
How easy is it to take sick days at Johnny Rockets?
Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people at Johnny Rockets feel treated with respect by their managers?
Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.
Is it stressful to work at Johnny Rockets?
Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.
67% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people at Johnny Rockets enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and April 2026.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and April 2026.
Do people at Johnny Rockets recommend working with their team?
Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people get enough training when they start at Johnny Rockets?
Some people didn’t get enough training when they started.
67% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.
67% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people get support to advance at Johnny Rockets?
Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people think Johnny Rockets’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.
Do workers feel well informed about how Johnny Rockets is doing?
Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Johnny Rockets?
Johnny Rockets rating
5.8
Based on 6 frontline employees who took The Breakroom Quiz
Job description
Job Title: Cashier & Host/Hostess
Compensation: Minimum Wage
Why Job Seekers Choose Johnny Rockets:
At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team is filled with great people who are optimistic and fun! We promise to bring joy through dance, straw twirling and serving ketchup smiles~ Be a part of the Johnny Rockets team and help us fill the world with fun and smiles!
Flexible Hours: At Johnny Rockets we understand that work life balance is very important. Of course, flexibility is a plus! But we at Johnny Rockets look for Creative Expression and Individuality which totally outweighs everything else!
WE WANT YOU:
- To get excited about performing with a team both musically and through serving guests.
- To get joy out of making others smile
- To ensure that the music doesn’t stop
- To enjoy having fun and still be able to deliver
So, what exactly does a Cashier & Host/Hostess do at Johnny Rockets:
SUMMARY: Create a lively and entertaining experience while serving all-American burgers, shakes and fries.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
Host/Hostess
- Team Player.
- Maintains the highest standards pertaining to cleanliness, hygiene, health, and sanitation.
- Keeping an eye on the entrance to ensure that Guests are greeted and seated quickly.
- Welcomes each Guest with, “Hello”.
- Inquires if the Guest has dined with Johnny Rockets before.
- Introduces the name of their Server after seating the Guest.
- Seating the floor evenly to ensure a great Guest Experience.
- Having knowledge of our menu items and to be able to respond to Guests questions and inquiries with factual, timely responses.
- Smiles, is upbeat, energetic, and genuinely has a good time while completing all job functions.
- Performs opening and closing procedures and any side work that is required.
- Inquires/Observes to ensure the Guest is satisfied.
Cashier
- Doesn’t wait for the Manager to greet Guests with, a “Hello” as they enter the restaurant, but takes initiative to make it happen.
- Smiles, is upbeat, and energetic when delivering a great Guest Experience.
- Handles Guest concerns to the best of their ability while dealing with them, “right here and now.” If unable to satisfy, involves upper management to ensure the reputation of Johnny Rockets while resolving the Guests concerns.
- Always asks the Guest, “Have you ever been to Johnny Rockets before?”
- Follows the Server/Cashier Sequence of Service.
- Provides Ketchup smiles.
- Keeps their area clean and well stocked.
- Performs open and closing procedures.
- Follows proper checkout procedures and declaration of tips.
- Works safely while using good judgement and following Company and OSHA regulations
- Immediately informs Manager regarding Guest Experience concerns.
KNOWLEDGE/SKILLS/ABILITIES
- Previous related experience a plus; knowledge of the sequence of service procedures.
- Ability to read, write and communicate with guests and team members. Ability to understand and follow written and verbal instructions.
- Ability to perform simple math calculations.
- Must be able to handle multiple priorities and know how to prioritize.
Are you ready to Rock our Guests? Are you ready to fill the world with fun and smiles?
About Johnny Rockets
Sourced by ZipRecruiter
Industry
Restaurants
Company size
501 - 1,000 Employees
Headquarters location
Lake Forest, CA, US
Year founded
1986