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Johnny Rockets
Johnny Rockets

60 Johnny Rockets Customer Service Representative Jobs Hiring Near You

The Johnny Rockets Group, Inc

Food Service Worker

Orange, CA · On-site

$16 - $19.50/hr

At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team ...

The Johnny Rockets Group, Inc

Food Service Worker

Nyack, NY · On-site

$15.50 - $18.75/hr

At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team ...

The Johnny Rockets Group, Inc

Food Service Worker

Orange, CA · On-site

$16 - $19.50/hr

At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team ...

The Johnny Rockets Group, Inc

Food Service Worker

Norfolk, VA · On-site

$14.50 - $17.75/hr

At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team ...

The Johnny Rockets Group, Inc

Food Service Worker

Nyack, NY · On-site

$15.50 - $18.75/hr

At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team ...

The Johnny Rockets Group, Inc

Server

Syracuse, NY

Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.

The Johnny Rockets Group, Inc

Server

West Nyack, NY · On-site

Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.

The Johnny Rockets Group, Inc

Host

West Nyack, NY · On-site

Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.

The Johnny Rockets Group, Inc

Host

Norfolk, VA · On-site

Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.

The Johnny Rockets Group, Inc

Host

Woodbridge, NJ · On-site

Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.

The Johnny Rockets Group, Inc

Host

Syracuse, NY · On-site

Always asks the Guest, "Have you ever been to Johnny Rockets before?" * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked.

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Johnny Rockets Jobs Information

Does Johnny Rockets pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 100% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.

Do workers at Johnny Rockets worry about hours?

Some people worry about getting enough hours.
40% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.

How easy is it for Johnny Rockets workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.

Do Johnny Rockets managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.

Do jobs at Johnny Rockets spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.

How easy is it to take sick days at Johnny Rockets?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Johnny Rockets feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

Is it stressful to work at Johnny Rockets?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Johnny Rockets enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and April 2026.

Do people at Johnny Rockets recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people get enough training when they start at Johnny Rockets?

Some people didn’t get enough training when they started.
67% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people get support to advance at Johnny Rockets?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people think Johnny Rockets’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and April 2026.

Do workers feel well informed about how Johnny Rockets is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Johnny Rockets?
Infographic showing various Customer Service Representative job openings at Johnny Rockets in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Food Service Worker

Food Service Worker

The Johnny Rockets Group, Inc

Santa Monica, CA • On-site

$16.75 - $20.50/hr

Other

Posted 6 days ago

Johnny Rockets rating

5.8

Company rating: 5.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Title: Fountain/Dishwasher/Runner “FDR”
Compensation: Minimum Wage +
 
Why Job Seekers Choose Johnny Rockets:
 
At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team is filled with great people who are optimistic and fun! We promise to bring joy through dance, straw twirling and serving ketchup smiles~ Be a part of the Johnny Rockets team and help us fill the world with fun and smiles!

Flexible Hours: At Johnny Rockets we understand that work life balance is very important. Of course, flexibility is a plus! But we at Johnny Rockets look for Creative Expression and Individuality which totally outweighs everything else!

 
WE WANT YOU:
  • To get excited about performing with a team both musically and through serving guests.
  • To get joy out of making others smile
  • To ensure that the music doesn’t stop
  • To enjoy having fun and still be able to deliver
 
So, what exactly does an FDR do at Johnny Rockets:
SUMMARY: Create a lively and entertaining experience while serving all-American
burgers, shakes and fries.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
  • Team Player
  • Ensuring Guest Satisfaction
  • Maintains Restaurant Cleanliness
  • Demonstrated use of tools
  • Providing entertaining experience to Guests
  • Ensuring Guest Satisfaction
  • Maintaining cleanliness of the entire restaurant
  • Cleaning dishes
  • Making shakes, drinks and fries.
 
KNOWLEDGE/SKILLS/ABILITIES
High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience.
 
LANGUAGE SKILLS
Ability to read and comprehend basic instructions, such as safety rules and procedure manuals.

MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
 
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Are you ready to Rock our Guests? Are you ready to fill the world with fun and smiles? 

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