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JM Lexus
JM Lexus

60 Jm Lexus Service Advisor Jobs Hiring Near You

Pohanka Lexus

Lexus Service Greeter

Chantilly, VA

$13.50 - $16.50/hr

Service Greeter, Lexus Dealership Position Overview The Service Valet plays a key role in ... Keep the service drive clean, organized, and presentable at all times. * Assist service advisors ...

Pohanka Lexus

Lexus Service Greeter

Chantilly, VA · On-site

$13.50 - $16.50/hr

Service Greeter, Lexus Dealership Position Overview The Service Valet plays a key role in ... Keep the service drive clean, organized, and presentable at all times. * Assist service advisors ...

Pohanka Lexus

Lexus Service Greeter

Chantilly, VA

$13.50 - $16.50/hr

Service Greeter, Lexus Dealership Position Overview The Service Valet plays a key role in ... Keep the service drive clean, organized, and presentable at all times. * Assist service advisors ...

Lexus of Omaha

Service Valet - Lexus of Omaha

Omaha, NE · On-site

$17/hr

Provide prompt and efficient vehicle pick-up and delivery services, ensuring a seamless Lexus ownership experience throughout each service visit. * Assist Lexus Service Advisors by coordinating ...

Pohanka Lexus

Lexus Service Greeter

Chantilly, VA

$13.50 - $16.50/hr

Service Greeter, Lexus Dealership Position Overview The Service Valet plays a key role in ... Keep the service drive clean, organized, and presentable at all times. * Assist service advisors ...

Pohanka Lexus

Lexus Service Greeter

Chantilly, VA · On-site

$13.25 - $16.50/hr

Service Greeter, Lexus Dealership Position Overview The Service Valet plays a key role in ... Keep the service drive clean, organized, and presentable at all times. * Assist service advisors ...

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JM Lexus Jobs Information

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JM Lexus - Service Consultant

JM Lexus - Service Consultant

JM Family Enterprises

Margate, FL • On-site

Full-time

Posted 13 days ago

JM Family Enterprises rating

9.1

Company rating: 9.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

3rd of 146 rated car dealerships

Job description

JM Lexus is currently seeking top talent as a Service Consultant. This full-time position places you right in the heart of our Service Drive! Our goal is to serve our guest efficiently and delight them in their Service needs.
Responsibilities:
  • Accountable for greeting customers, writing service orders, and delighting our guests in their Service experience
  • Preparing repair orders (RO) by describing symptoms, problems, and causes discovered, as well as prescribing repairs and services required and obtaining approval signatures
  • Maintaining dealership-prescribed standards for Hours per Customer Repair Order written and Customer Service Index
  • Following up on the progress of each repair order during the day
  • Contacting our customers via the preferred method regarding any changes in the estimated time or approximate estimated cost
  • Presenting and recommending additional services to our customers
  • Administering warranty policies and properly initiating warranty claims
  • Providing management with daily work productivity
  • Responsible for driving our JM Family Core Values (Consideration, Cooperation, Communication, Innovation and Accountability)

Qualifications:
  • High school diploma required
  • Minimum three years' experience as a Service Writer in a dealership setting, required
  • Hi-Line experience preferred
  • Must have good communication skills (verbal and written)
  • A natural Collaborator with a willingness to serve our guests and provide the best Lexus experience
  • Ability to show Innovation via observation and creation/suggestions for process improvements
  • Takes personal Accountability for personal and team goals and objectives
  • Possess user proficiency with Microsoft Office Suite of products including MS Word and Excel
  • Must embody strong social skills and be able to work in a team environment
  • Ability to multitask and delegate work production in a fast-paced environment
  • Must be organized!
  • Ability to maintain a professional appearance
  • Ability to work a flexible schedule to include nights and some weekends

#LI-ME1
#LI-onsite
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard any characteristic protected by law - whether actual or perceived - including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity gender expression, sexual orientation, marital status, military service, veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.

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