ZipRecruiter

Log In

Jetty
Jetty

60 Jetty Customer Support Representative Jobs Hiring Near You

Workwear

Customer Support Representative

Nashville, TN

$15.50 - $21/hr

As a Customer Support Representative you are responsible for all customer support activities and inquiries within the business. This involves strong interdepartmental interactions in order to provide ...

IAPP

Customer Support Representative

Portsmouth, NH

$16.25 - $22.25/hr

Customer Support Representative The Customer Support Representative serves as a primary point of contact for members of the IAPP by answering customer inquiries via email and phone, as well as ...

LanceSoft

Customer Support Representative

Los Angeles, CA · On-site

$17.87 - $21.60/hr

Customer Support Representative Location: Los Angeles, CA Duration: 0-4 month(s) Shift: M-F 2:15pm-6:15pm Pay Rate: $17.87/Hour to $21.60/Hour Job Duties: * Maintain ongoing relationships with ...

LanceSoft

Customer Support Representative

Los Angeles, CA · On-site

$20 - $21/hr

Customer Support Representative Location : LOS ANGELES CA Duration : 0-6 month(s) Shift: 1st Shift (Mon-Fri) Pay Rate : $20.00-$21.00//Hour Responsibilities: Duties may include maintaining ongoing ...

LanceSoft

Customer Support Representative

Los Angeles, CA · On-site

$20 - $21/hr

Customer Support Representative Location : LOS ANGELES CA Duration : 0-6 month(s) Shift: 1st Shift (Mon-Fri) Pay Rate : $20.00-$21.00//Hour Responsibilities: Duties may include maintaining ongoing ...

previous page

Showing results 41-60

All JobsJetty JobsJetty Customer Support Representative Jobs

Jetty Jobs Information

What other companies are hiring for Customer Support Representative jobs?
CUSTOMER SUPPORT REPRESENTATIVE

CUSTOMER SUPPORT REPRESENTATIVE

Jasco Products

Oklahoma City, OK

$14.75 - $20.25/hr

Other

Posted yesterday

Job description

Customer Support Representative

Oklahoma City, OK

Job Description

Jasco is looking for a Customer Support Representative.

Duties include:

  • Establishes a trusting relationship with customers to ensure customer satisfaction and retention. Communicates effectively, via phone, fax or written communications. Obtains information needed to accomplish objectives.
  • Sets-up and maintains customer account masters including the maintenance of terms and pricing.
  • Receives, verifies and processes customer purchase orders and resolves any discrepancies. Allocates product and prioritizes shipments if supplies are limited. Monitors and follows up on suspended orders.
  • Provides representatives and customers with shipping information, product availability, pricing, terms and backorders.
  • Provides Team Members with information on product availability, pricing, ship dates, discontinued items, allocation of products, shortages and miss-shipments, and vendor compliance.
  • Performs miscellaneous duties such as reviewing customer sales history, filing, revising or canceling customer orders as needed.
  • Processes Shortage and Freight claims. Verifies by weights and proof of delivery if shipment is short. If action is necessary, communicates the shortage to the customer and appropriate Team Members.
  • Processes Return Authorization documentation and numbers for defective merchandise.
  • Investigates overages and miss-shipments and processes the appropriate Debit or Credit Memos.
  • Researches pricing discrepancies and determines if a pricing error has occurred. If appropriate
  • Advises management of any continuing product problems or pending consumer disputes. Recommends improvements to solve problems and improve processes.
  • Answers incoming calls and provides product information to consumers. Promotes customer service and quality improvement. Corresponds with consumers on product and service issues.
  • Provides assistance as backup receptionist.
  • Performs other related duties as required and/or assigned

Competencies: Action-Oriented, Being Resilient, Ensures Accountability, Nimble Learning, Optimizes Work Processes, Resourcefulness, Situational Adaptability

Qualifications
  • High school diploma or equivalent is required.
  • A minimum of one year of previous customer service experience is required; five years is preferred.
  • Proficiency using a PC is required.
  • Experience with AS400, CRM or Scale is preferred.

Internal team members: Please review the minimum requirements of the position before applying.

Jasco is an Equal Opportunity/Affirmative Action/E-Verify Employer.

Apply