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Jacobs & Co Real Estate
Jacobs & Co Real Estate

63 Jacobs Help Desk Support Jobs Hiring Near You

Integrated Resources INC

Help desk Support

Secaucus, NJ

$20.75 - $28.50/hr

Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through ...

360 IT Professionals

Help Desk Support

Salem, OR

$20 - $27.25/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...

TEKsystems

Help Desk Support

Southfield, MI

$29/hr

Description Their help desk supports several thousand internal users, hundreds of applications from ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Prescient Edge

Help Desk Support Engineer

Doral, FL · On-site

Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Associate Degree Travel Security Clearance Required ...

NuAxis LLC

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

Integrated Resources INC

Help Desk Support

Clinton, MS · On-site

$17.25 - $23.50/hr

Qualifications Bachelor's degree from a four-year college or university preferred. 2+ years customer support/help desk experience. Strong communication, interpersonal, and analytical skills Ability ...

MV Transportation

Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

Responsibilities MV Transportation is seeking a SEATTLE-Help Desk Support This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. This position is ...

Crowdstaffing

Help Desk Support

Denver, CO

$20.50 - $27.75/hr

... CA Service Desk, and Mainframe. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can ...

GDI Infotech

Help Desk Support Specialist

Charlotte, NC · On-site

Help Desk Support Specialist Job Overview :We are seeking a motivated and customer-oriented Help Desk Support Specialis t to provide exceptional technical support for our clients in Charlotte, North ...

MV Transportation

Help Desk Support

Kent, WA

$37.80 - $40.95/hr

Responsibilities MV Transportation is seeking a SEATTLE-Help Desk Support . This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. This position is ...

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Jacobs & Co Real Estate Jobs Information

What is it like to work at Jacobs?

Jacobs is a global company that values collaboration, innovation, and a commitment to making a positive impact on the world. The company's structure is organized into various business units, including infrastructure, aerospace, and technology, with a focus on delivering projects that improve the lives of people and communities. Working at Jacobs may appeal to candidates who are passionate about working on complex projects, collaborating with diverse teams, and contributing to a company that prioritizes sustainability and social responsibility.

What makes Jacobs an attractive place to work?

Jacobs is a leading global provider of technical, professional, and scientific services, with a long history of delivering innovative solutions to complex challenges in the aerospace, defense, and other industries. The company's workplace culture values collaboration, innovation, and employee development, offering a dynamic and supportive environment where professionals can grow and contribute to meaningful projects. By joining Jacobs, individuals can leverage their skills and expertise to drive impact, advance their careers, and be part of a global organization that prioritizes excellence and community engagement.

What other companies are hiring for Help Desk Support jobs?

What are the most popular jobs at Jacobs?

What are the most popular categories at Jacobs?

Infographic showing various Help Desk Support job openings at Jacobs in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, and 8% Remote job distribution.

Help desk Support

Integrated Resources INC

Secaucus, NJ

$20.75 - $28.50/hr

Full-time

Re-posted 14 days ago

Job description

Company Description

A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.


This position is with my direct client 

Job Description

Responsibilities:

Facilitate Problem/Call Resolution and Management: Collect and gather the necessary information in order to troubleshoot and resolve IT related issues. Provide first tier support for all supported applications and services. Provide necessary escalation to 2nd and 3rd level support to resolve issues. Ensure all customer calls are addressed and resolved timely to customer's satisfaction.

Application Expertise: Maintain current knowledge of applications including packaged software (i.e. MS Office, Outlook), as well as custom applications.

Email/Voicemail and LogMeIn Monitoring: Continually monitor both the Email and Voicemail and LogMeIn queues on behalf of the Service Desk. Include troubleshooting with the user community and ultimately, the logging and resolution of reported issues.

Hotline Monitoring: Primary contact for the clients various hot-lines and are expected to answer at all times during standard operational hours.

Service Request / TAF Requests: Processing of all staff movement (New Hire/Exiting, etc.)within the organization. This also includes following up with other IT groups to ensure that each section of the process is closed within the appropriate Service Level Agreement.

Communication of Technical Service Status: Service Desk analyst must be able lead and communicate status to the end user community via Email and Voicemail in adherence to the documented Production Outage process.

Support Specialist: Develop expertise in at least 2 areas of technology. Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through resolutions.

Event Support: Provide support for Events (Domestic and International)

Adherence to Policy and Procedure: Act in accordance with IT related policies and procedures. Proactively avoid recurring issues and assist in mimizing the impact of issues to the organization.

Required Experience & Knowledge 

Required Experience/Knowledge

Strong written, verbal and interpersonal skills.

Strong pro-active task management and follow-up skills.

Solid technical skills, including hardware and software configurations.

Proficiency in usage and technical implementation various shrink-wrap software (i.e.. Microsoft products including Word, Excel, PowerPoint, Outlook, etc.

Solid understanding of Windows Operating Systems (Win 7, etc.)

At least 3 years on related Service Desk (Level 1) Support (not call center) and 2 years Desktop support experience. 

This should include hands-on experience supporting custom software applications and physical hardware builds and configurations


Additional Information

VAIBHAV SINGH

Technical Recruiter 

Integrated Resources, Inc.

IT Life Sciences Allied Healthcare CRO

Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I

(D) 732-429-1647 (Tel) 732-549-2030 Ext. 225 (F) 732-549-5549

vaibhav(at)irionline.com | www.irionline.com 

Gold Seal JCAHO Certified for Health Care Staffing

"INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES" (8th Year 


Gold Seal JCAHO Certified for Health Care Staffing 

"INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES" (8th Year in a Row)



Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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