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Alabama Credit Union
Alabama Credit Union

59 Alabama Credit Union Help Desk Support Jobs Hiring Near You

Alabama Credit Union

Member Care Agent

Tuscaloosa, AL · On-site

$13.50 - $17.75/hr

At Alabama Credit Union, our employees feel good about their careers . We create an environment ... community support activities, and chances to provide input on company initiatives. Our " Best ...

Alabama Credit Union

Member Care Agent

Tuscaloosa, AL · On-site

$22.81 - $27.38/hr

At Alabama Credit Union, our employees feel good about their careers . We create an environment ... community support activities, and chances to provide input on company initiatives. Our " Best ...

Alabama Credit Union

Member Care Agent

Tuscaloosa, AL · On-site

$13.50 - $17.75/hr

At Alabama Credit Union, our employees feel good about their careers . We create an environment ... community support activities, and chances to provide input on company initiatives. Our " Best ...

Alabama Credit Union

Member Care Agent

Foley, AL · On-site

$18.25 - $27.38/hr

At Alabama Credit Union, our employees feel good about their careers . We create an environment ... community support activities, and chances to provide input on company initiatives. Our " Best ...

Alabama Credit Union

Member Care Agent

Tuscaloosa, AL · On-site

$18.25 - $27.38/hr

At Alabama Credit Union, our employees feel good about their careers . We create an environment ... community support activities, and chances to provide input on company initiatives. Our " Best ...

Alabama Credit Union

Member Care Agent

Foley, AL · On-site

$12.75 - $17/hr

At Alabama Credit Union, our employees feel good about their careers . We create an environment ... community support activities, and chances to provide input on company initiatives. Our " Best ...

Alabama Credit Union

Member Care Agent

Foley, AL · On-site

$22.81 - $27.38/hr

At Alabama Credit Union, our employees feel good about their careers . We create an environment ... community support activities, and chances to provide input on company initiatives. Our " Best ...

Alabama Credit Union

Member Care Agent

Foley, AL

$12.75 - $17/hr

At Alabama Credit Union, our employees feel good about their careers . We create an environment ... community support activities, and chances to provide input on company initiatives. Our " Best ...

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Alabama Credit Union Jobs Information

Does Alabama Credit Union pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and October 2025.

How easy is it to get time off at Alabama Credit Union?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and October 2025.

How easy is it to take sick days at Alabama Credit Union?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and October 2025.

Do people at Alabama Credit Union feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and October 2025.

Is it stressful to work at Alabama Credit Union?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and October 2025.

Do people at Alabama Credit Union enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and October 2025.

Do people at Alabama Credit Union recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and October 2025.

Do people get enough training when they start at Alabama Credit Union?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and October 2025.

Do people get support to advance at Alabama Credit Union?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and October 2025.

Do people think Alabama Credit Union’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and October 2025.

Do workers feel well informed about how Alabama Credit Union is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and October 2025.

What other companies are hiring for Help Desk Support jobs?

What are the most popular jobs at Alabama Credit Union?

Infographic showing various Help Desk Support job openings at Alabama Credit Union in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, and 6% Hybrid job distribution.

Member Care Agent

Alabama Credit Union

Tuscaloosa, AL • On-site

$13.50 - $17.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Alabama Credit Union rating

8.8

Company rating: 8.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Description:

Career opportunities await you at Alabama Credit Union. At Alabama Credit Union, our employees feel good about their careers. We create an environment rich in learning and advancement opportunities, community support activities, and chances to provide input on company initiatives. Our “Best Companies to Work for in Alabama” and “Best Credit Unions” designations say it best - our employees feel good about their lives.


The Member Care Agent is a call center representative position existing to provide an outstanding member service experience within the framework of the Alabama Credit Union Shared Values. Member Care Agents are expected to provide friendly, professional, and accurate service to all members and credit union associates, primarily by telephone. This position is located within our call center in Tuscaloosa. To take a detailed look into the role of a member care agent please watch the above "A Day in the Life" video.


If you cannot talk to strangers about Alabama Credit Union products or services that they might utilize, if you hate being on the phone with people who need you to assist with financial questions, if you can’t work in a fast-paced environment with multiple priorities and a high level of detail-orientation, this may not be the job for you. However, if you can maintain a calm demeanor and composure in high-pressure situations, if you have great computer skills, a willingness to continuously learn, and if you possess a high degree of self-motivation, this may be the perfect opportunity to feel good about your career!



Requirements:

Minimum qualifications include a high school diploma or equivalent, good computer skills (including the ability to use Microsoft Office products and web-based applications), strong ability to maintain an even tone and calm disposition (even when callers do not), the ability to describe and offer products and services to members that would enhance their lives, the ability to change focus efficiently in a fast-paced environment, and above all, a desire to help others in your community.

Other preferred qualifications are at least six months of experience as a teller, member service, or call center role in a credit union or bank environment.

What Alabama Credit Union employees say

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