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Jackson Hewitt
Jackson Hewitt

60 Jackson Hewitt Call Center Representative Jobs Hiring Near You

Global Channel Management

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

Motor Works Auto

Call Center Representative

Waite Park, MN · On-site

$17 - $18/hr

Call Center Representative First Ring BDC in Waite Park, MN (an extension of Motor Works Auto Repair) is looking to hire a part-time Call Center Representative to join our team. Are you an excellent ...

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM · On-site

$48K - $60K/yr

The Call Center Rep position pays between $43,040 and $53,800, and the Senior Call Center Rep position pays between $48,720 and $60,900. Placement is based on skills,experience and education of the ...

Global Channel Management

Call Center Rep

Melvindale, MI · On-site

$14.75 - $18.50/hr

About the job Call Center Rep Call Center Rep needs 2+ years experience Call Center requires: * Excel (Sheet or formula) * DVI(Software for job lookup/ordering) * Incoming/outgoing calls * High ...

Clearstream

Call Center Rep

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Call Center Representative Multiple openings for call center representatives. Two to five years of experience required in a call center setting at a manufacturing company. These openings are ...

At Your School (AYS, Inc.)

Call center representative

$16.50 - $20.50/hr

Call Center Representative Indianapolis, Indiana, United States Remote Job Title: Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for ...

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM · On-site

$48K - $60K/yr

The Call Center Rep position pays between $43,040 and $53,800, and the Senior Call Center Rep position pays between $48,720 and $60,900. Placement is based on skills,experience and education of the ...

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Jackson Hewitt Jobs Information

What is it like to work at Jackson Hewitt?

Jackson Hewitt is a tax preparation and financial services company that values customer satisfaction and community involvement, striving to provide personalized support to individuals and families.

As a company, Jackson Hewitt operates through a network of franchise locations and company-owned offices, with a team structure that emphasizes collaboration and customer service. The work environment is fast-paced, particularly during tax season, with a focus on meeting deadlines and delivering high-quality results.

Working at Jackson Hewitt may appeal to individuals who are passionate about helping others and are looking for a dynamic, seasonal work opportunity with opportunities for professional growth and development in the financial services industry.

What makes Jackson Hewitt an attractive place to work?

Jackson Hewitt is a well-established tax preparation and financial services company with a long history of providing support to individuals and families during tax season. The company offers a dynamic work environment that values teamwork, innovation, and customer satisfaction, with opportunities for employees to develop their skills and expertise in a fast-paced and ever-changing industry. By joining Jackson Hewitt, individuals can contribute to the company's mission of helping people achieve financial stability and security, while also advancing their own careers through training, mentorship, and opportunities for growth and advancement.

Do workers at Jackson Hewitt get paid breaks?

No. Most people don’t get paid breaks.
67% of people say they don’t get paid breaks.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Jackson Hewitt pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
92% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

At Jackson Hewitt, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and April 2026.

Are part-time workers able to get health insurance from Jackson Hewitt?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Jackson Hewitt?

Most people who work part-time don’t get paid time off.
86% of people who work part-time say they don’t get paid time off
Based on data from 7 people who took the Breakroom Quiz between August 2025 and June 2026.

Is the health insurance from Jackson Hewitt affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between May 2025 and March 2026.

Do people get paid time off at Jackson Hewitt?

Most people don’t get paid time off from work.
88% of people say they don’t get paid time off.
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 85 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Jackson Hewitt worry about hours?

Some people worry about getting enough hours.
60% of people report they worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Jackson Hewitt workers get to choose the shifts they work?

Most people get to choose which shifts they work.
77% report that they have enough control over which shifts they work.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Jackson Hewitt workers to change shifts?

Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Jackson Hewitt?

Some people find it hard to get time off.
45% of people report it’s hard to get time off.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Jackson Hewitt managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 91 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Jackson Hewitt spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
37% of people report that their job takes up time that they don’t get paid for.
Based on data from 92 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Jackson Hewitt?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Jackson Hewitt job good for students?

Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Jackson Hewitt good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Jackson Hewitt feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Jackson Hewitt get to take their breaks without interruption?

Only some people get breaks without interruption.
55% of people report that their breaks get interrupted.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Jackson Hewitt?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Jackson Hewitt enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Jackson Hewitt recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Jackson Hewitt?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Jackson Hewitt?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Jackson Hewitt’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 50 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Jackson Hewitt is doing?

Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

What other companies are hiring for Call Center Representative jobs?

What are the most popular jobs at Jackson Hewitt?

What are the most popular categories at Jackson Hewitt?

Infographic showing various Call Center Representative job openings at Jackson Hewitt in the United States as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Physical job distribution.

Call Center Rep

Global Channel Management

Phoenix, AZ • On-site

$16 - $19.75/hr

Other

Re-posted 29 days ago

Job description

Call Center Rep

Phoenix, Arizona, United States

$ 18.00 - 19.00 (US Dollar)

Call Center Rep needs 6 months of call center experience

Call Center Rep requires:

  • Strong computer and phone skills. Ability to use web-based computer applications
  • Excellent communication skills both written and verbal, and internal personal skills
  • Able to manage telephone and chat customer interactions and convey confidence while resolving the customers issues.
  • Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.
  • Able to understand and accurately communicate customers needs, while demonstrating critical thinking and problem-solving skills.
  • Must be able to pass a background and drug test.
  • Must be 18 years or older
  • Must have a High School Diploma or GED
  • Must be able to type 30 wpm

Preferred:

SAP skills

Call Center Rep duties:

  • Assist with customer questions, inquiries, and issues related to accounts payable inquiries.
  • Take phone calls and answers chats/emails regarding accounts payables and bills.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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