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Jackson Hewitt
Jackson Hewitt

119 Jackson Hewitt Call Center Representative Jobs Hiring Near You

Jackson Hewitt COO

Experienced Tax Preparer

Bucyrus, OH · On-site

... representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents ...

Jackson Hewitt COO

Experienced Tax Preparer

Urbana, OH · On-site

... representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents ...

Jackson Hewitt COO

Experienced Tax Preparer

Logan, OH · On-site

... representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents ...

Jackson Hewitt COO

Experienced Tax Preparer

Dublin, OH · On-site

... representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents ...

Jackson Hewitt COO

Experienced Tax Preparer

London, OH · On-site

... representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents ...

Jackson Hewitt COO

Experienced Tax Preparer

Newark, OH · On-site

... representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents ...

Jackson Hewitt COO

Experienced Tax Preparer

Heath, OH · On-site

... representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents ...

Jackson Hewitt COO

Experienced Tax Preparer

Waverly, OH · On-site

... representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents ...

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Jackson Hewitt Jobs Information

What is it like to work at Jackson Hewitt?

Jackson Hewitt is a tax preparation and financial services company that values customer satisfaction and community involvement, striving to provide personalized support to individuals and families.

As a company, Jackson Hewitt operates through a network of franchise locations and company-owned offices, with a team structure that emphasizes collaboration and customer service. The work environment is fast-paced, particularly during tax season, with a focus on meeting deadlines and delivering high-quality results.

Working at Jackson Hewitt may appeal to individuals who are passionate about helping others and are looking for a dynamic, seasonal work opportunity with opportunities for professional growth and development in the financial services industry.

What makes Jackson Hewitt an attractive place to work?

Jackson Hewitt is a well-established tax preparation and financial services company with a long history of providing support to individuals and families during tax season. The company offers a dynamic work environment that values teamwork, innovation, and customer satisfaction, with opportunities for employees to develop their skills and expertise in a fast-paced and ever-changing industry. By joining Jackson Hewitt, individuals can contribute to the company's mission of helping people achieve financial stability and security, while also advancing their own careers through training, mentorship, and opportunities for growth and advancement.

Do workers at Jackson Hewitt get paid breaks?

No. Most people don’t get paid breaks.
68% of people say they don’t get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Jackson Hewitt pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
90% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

At Jackson Hewitt, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
57% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between October 2025 and August 2026.

Are part-time workers able to get health insurance from Jackson Hewitt?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Jackson Hewitt?

Most people who work part-time don’t get paid time off.
86% of people who work part-time say they don’t get paid time off
Based on data from 7 people who took the Breakroom Quiz between August 2025 and June 2026.

Is the health insurance from Jackson Hewitt affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people get paid time off at Jackson Hewitt?

Most people don’t get paid time off from work.
83% of people say they don’t get paid time off.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 66% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 86 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Jackson Hewitt worry about hours?

Some people worry about getting enough hours.
43% of people report they worry about getting enough hours.
Based on data from 95 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Jackson Hewitt workers get to choose the shifts they work?

Most people get to choose which shifts they work.
77% report that they have enough control over which shifts they work.
Based on data from 75 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for Jackson Hewitt workers to change shifts?

Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Jackson Hewitt?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 76 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Jackson Hewitt managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 91 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Jackson Hewitt spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
37% of people report that their job takes up time that they don’t get paid for.
Based on data from 93 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Jackson Hewitt?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Jackson Hewitt job good for students?

Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Jackson Hewitt good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Jackson Hewitt feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Jackson Hewitt get to take their breaks without interruption?

Only some people get breaks without interruption.
51% of people report that their breaks get interrupted.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Jackson Hewitt?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Jackson Hewitt enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Jackson Hewitt recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Jackson Hewitt?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Jackson Hewitt?

Only some people are given support to advance their career here.
In the last year, 37% of people report not being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Jackson Hewitt’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Jackson Hewitt is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Call Center Representative jobs?

What are the most popular jobs at Jackson Hewitt?

What are the most popular categories at Jackson Hewitt?

Infographic showing various Call Center Representative job openings at Jackson Hewitt in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Physical job distribution.

Experienced Tax Preparer

Jackson Hewitt COO

Zanesville, OH • On-site

Full-time, Part-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

Jackson Hewitt rating

5.0

Company rating: 5.0 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

150th of 152 rated financial services

Job description

Replies within 24 hours
Benefits:
  • Earned Wage Access
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Signing bonus
  • Training & development

Calling all Experienced Tax Preparers! Join our team for an exciting seasonal opportunity that offers flexible schedules. Leverage your tax expertise, business background, and knowledge of tax laws to propel you to the next level. You will provide exceptional client service while connecting with clients in a fun, fast-paced environment. Don't miss out on this opportunity to make a difference for the hardest working!
** $150 Sign-On Bonus for new employees! Terms apply **
What you need:
  • 2+ seasons of previous experience completing individual, trust, and/or partnership tax returns
  • Passion for providing extraordinary customer service
  • Excellent communication and interpersonal skills
  • Ability to thrive in a fast-paced work environment
  • Basic computer skills
  • Willingness to learn
  • Experience in accounting, finance, retail, bookkeeping, or taxes

Additional Perks:
  • Full-time and part-time positions are available
  • Flexible Schedule Options - Work that works for you!
  • Work Lotto (Win money for logged shifts)
  • Low-cost benefits (healthcare, dental & vision)
  • Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
  • Free identity theft protection
  • Corporate discount program
  • Free tax preparation training and PTIN registration reimbursement
  • Referral bonus opportunities are available for referring qualified candidates
  • Free continuing tax education
  • Enrolled Agent materials and testing reimbursement
  • Opportunities for advancement within the organization
  • Employee referral program & sign-on bonus for new Tax Preparers (terms apply)
  • Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
  • 401k with Company Match (eligible to participate after working the first 1,000 hours)
  • Earned Wage Access - access a portion of your earned wages before payday when you need it

If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, "Jackson Hewitt" or the "Company," but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the "Company") are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the "Candidate Acknowledgment" set forth on the job posting.

What Jackson Hewitt employees say

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About Jackson Hewitt

Sourced by ZipRecruiter

At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.

Industry

Finance and insurance and accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Jersey City, NJ, US

Social media

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