54 Jack Henry & Associates Customer Support Associate Jobs Hiring Near You

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
Enterprise Information Technology (EIT) organization is expanding, and we are seeking a Senior Site Reliability Engineer to help drive a major architectural modernization. In this role, you will move beyond traditional infrastructure maintenance to build a proactive, engineering-led ecosystem across our large-scale multi-cloud and co-location footprint.
Working closely with cross-functional IT teams and business units, you will help design and implement standards for our hybrid cloud datacenter model. A primary focus of this position will be the architectural redesign, optimization, and migration of legacy on-premises workloads into Google Cloud Platform (GCP), ensuring everything we build adheres to rigorous SRE principles.
Mission & Impact:
• Everything as Code: Drive repository-led management across our public and private cloud environments to establish consistency and eliminate manual configuration drift.
• Engineering over Toil: Heavily leverage Infrastructure as Code (IaC) to automate repetitive tasks, build smooth "paved roads" for product teams, and develop self-healing systems.
• SLO-Driven Architecture: Help shift our operational focus from traditional component monitoring to user-facing symptoms, defining meaningful SLOs and error budgets.
• Modernization & Migration: Lead the technical execution of re-architecting and redeploying on-premises services into GCP, ensuring scalability, performance, and long-term reliability.
This position may be worked remotely within the United States, with the exception of California. You will be required to be onsite as needed to participate in meetings.
The salary range for this position is $56,800- $90,000. This posted salary range reflects the minimum and maximum base pay we reasonably expect to offer for this role at the time of posting. Actual compensation may vary above or below this range and is subject to change in the future. Individual pay is determined by a variety of factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, performance, work schedule, travel requirements, sales or revenue targets, and overall business needs and affordability.
What you'll be responsible for:
• Performs routine configuration tasks following established procedures.
• Works with others to understand basic requirements.
• Tracks project progress and reports on status.
• Develops basic scripts for automation.
• Contributes to the configuration management database.
• Monitors basic release metrics.
• May perform other duties as assigned.
What you'll need to have:
• Must have 2 years of experience in Powershell and or Python scripting and project coordination/ management.
• Experience in managing projects utilizing any of the following types of tools (Jira, Github, Kanban).
• Experience in being able to identify and create process automation.
• Experience establishing and creating reports.
• Effective cross functional collaboration and communication skills.
• Must be able to travel up to 15% to attend internal business meetings, trainings, and/or professional conferences.
What would be nice for you to have:
• Exposure to technology operations.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
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