120 J.P. Morgan Client Services Associate Jobs Hiring Near You

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JOB DESCRIPTION

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Purchase and Pay, you own the strategy, roadmap, and delivery of platform and API products that power regulated financial services at scale.

Job responsibilities

• Own the vision, roadmap, and prioritization for one or more technical / platform products, balancing customer value, business impact, and regulatory obligations.
• Translate ambiguous business problems into clearly scoped epics, technical requirements, and measurable success criteria.
• Make and defend value based build decisions, sequencing, and trade-off decisions with data.
• Partner with engineering on system design, API ,data models, and integration patterns; own the "what" and "why" while engineering owns the "how."
• Author and maintain API specifications, data requirements, and interface definitions that downstream teams depend on.
• Understand non-functional requirements - latency, availability, scalability, security - and hold the product to them.
• Manage releases through the firm's change-management and control gates.
• Ensure products meet regulatory, audit and internal control requirements from design through production.
• Partner with Risk, Operations and Process Leads to embed requirements early rather than retrofitting them.
• Serve as the connective tissue between business stakeholders, engineering, design and data partners.
• Communicate roadmap, trade-offs, and status clearly to both technical teams and senior leadership and influence without authority across a large, matrixed organization.

Required qualifications, capabilities, and skills

• 5+ years of product management experience, including technical / platform / API products.
• Demonstrated ability to work directly with engineering on architecture, API design, and data contracts.
• Strong grasp of the software development lifecycle, agile delivery, and modern engineering practices.
• Experience defining requirements and success metrics, and using data to drive decisions.
• Excellent written and verbal communication; able to move fluidly between technical detail and executive summary.
• Experience delivering in a regulated environment with formal controls and change management.

Preferred qualifications, capabilities, and skills

• Experience in financial services or other highly regulated industry.
• Working familiarity with regulatory and governance frameworks.
• Hands-on fluency with modern prototyping and AI-assisted development tools (e.g., API tooling, design-to-code workflows, AI coding assistants) to accelerate discovery and validation.
• Technical background or degree (CS, engineering) or equivalent demonstrated technical depth.
• Experience with APIs, microservices, and event-driven architectures.

  ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.