J.P. Morgan
J.P. Morgan

120 J.P. Morgan Client Services Associate Jobs Hiring Near You

Client Service Associate

Tempe, AZ · On-site

$14.25 - $19.50/hr

... services. As a Client Service Associate within the Commercial Bank, you will resolve client ... Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan ...

Client Service Associate

Charlotte, NC · On-site

$14.25 - $19.50/hr

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. Step into the role of a Client Service Associate and become an integral part of our clients ...

$60 - $80/hr

... merchant services at JPMorgan Chase. As a entry level Business Development Associate in the ... clients in JP Morgan Payments. This is a client facing role where you will partner with ...

Client Service Associate

Irvine, CA · On-site

$15.50 - $21.50/hr

... services. As a Client Service Associate within the Commercial Bank, you will resolve client ... Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan ...

Client Service Associate

Plano, TX · On-site

$13.50 - $18.75/hr

... services. As a Client Service Associate within the Commercial Bank, you will resolve client ... Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan ...

Showing results 41-60

J.P. Morgan Jobs Information

What is it like to work at J.P. Morgan?

J.P. Morgan is a global financial institution that values a culture of collaboration, innovation, and integrity, with a strong emphasis on teamwork and professional development. The company operates a diverse range of teams, including investment banking, asset management, and markets and securities, with a global presence and a dynamic work environment that fosters creativity and growth. Working at J.P. Morgan can offer opportunities for career advancement, professional growth, and the chance to contribute to the company's mission of helping clients navigate the complexities of the financial world.

What makes J.P. Morgan an attractive place to work?

J.P. Morgan is a leading global financial services firm with a long history of innovation and a commitment to helping clients navigate the complexities of the financial markets. The company offers a dynamic and collaborative work environment that fosters creativity, teamwork, and professional growth, with opportunities to work on high-profile projects and develop expertise in a wide range of areas. By joining J.P. Morgan, individuals can contribute to the company's mission of making a positive impact on the world and enjoy opportunities for career advancement and personal development in a stable and secure organization.

What other companies are hiring for Client Services Associate jobs?

J.P. Morgan Wealth Management - Client Service Leader - Tempe, AZ

JPMorgan Chase & Co.

Tempe, AZ • On-site

$80 - $100/hr

Other

Posted 4 days ago


JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

77th of 175 rated banks


Job description

The J.P. Morgan Wealth Management Service Center Team: Our investment professionals work in a team based, call center environment assisting clients and prospects with investment account service requests and inquiries over the telephone and serve as experts on our online brokerage platform. We focus on delivering quality interactions, serving a variety of unique types of accounts and client segments including Self-Directed Investing, Chase Private Client, and the JP Morgan Private Bank.

As a Client Service Leader within the J.P. Morgan Wealth Management Client Service Center team, you will play a pivotal role in our mission to deliver an exceptional client experience and guide team members in making wise investment decisions. Your responsibilities will include direct management of a team of Registered Representatives, where you will provide outstanding leadership and effective supervision. You will be part of a fun, engaging, empowered, and inclusive team environment where we value each other and every client we serve. Your leadership and supervision skills will be utilized in managing a team of Investment Professionals who focus on delivering quality interactions and serving a variety of unique account types and client segments, including Self-Directed Investing, Chase Private Client, and the JP Morgan Private Bank.

Job Responsibilities
  • Create an outstanding employee experience and a winning culture, resulting in a place where people are excited to come to work every day
  • Manage day-to-day employee activities, including coaching, timekeeping, performance management, recognition, and conducting disciplinary action when needed
  • Develop employees through effective coaching and career development conversations
  • Recruit and onboard new team members
  • Schedule strategically and manage the floor tactically to meet service levels
  • Speak with clients and handle escalations
  • Conduct call observations to review the quality of service provided
  • Resolve problems, conduct research, and address complaints
  • Supervise licensed staff effectively, ensuring adherence to registration and compliance tasks
  • Foster and develop partnerships across the enterprise
  • Maintain an effective risk and controls environment by exercising sound judgment to protect our firm and clients

Operating hours: Our current target operating hours are Monday – Friday, 12:30 pm – 9:00 pm Eastern

Required qualifications, capabilities, and skills
  • 3 + years of financial services or brokerage experience
  • Strong business and investment acumen, and knowledge of investment products, Individual Retirement Accounts (IRAs), managed (wrap) accounts, and employee benefit programs required
  • FINRA Series 7, 63 (or equivalent) required, and ability to hold registration in all 50 states and territories
  • FINRA Series 9/10 (or equivalent), required or must obtain within 90 days of employment
  • Experience with networking, partnering, and influencing leaders in various parts of the organization in order to move the business forward
  • Effectively manage multiple priorities in a fast-paced environment; adaptive to change
  • Ability to balance producing strong results with proper risk management, strong compliance record in previous position(s)
  • Excellent communication skills, highly professional and experienced in creating and presenting information
Preferred qualifications, capabilities, and skills
  • 1 or more years of leading people in the brokerage industry preferred
  • Proven experience in a leadership capacity, ability to motivate and develop at an individual and team level
  • Ability to embrace change and effectively guide employees through shifts in business needs or priorities
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