Manages and monitors customer IT issues using helpdesk tools - ServiceNow, Ivanti, and SharePoint ... and in writing with individuals and groups • Basic understanding and knowledge of software ...
60 Ivanti Technical Writer Jobs Hiring Near You
Manages and monitors customer IT issues using helpdesk tools - ServiceNow, Ivanti, and SharePoint ... and in writing with individuals and groups • Basic understanding and knowledge of software ...
Technical Support Specialist
Concord, CA · On-site
$27.73 - $38.13/hr
Create and administer software deployment packages and jobs using Ivanti Neuron and Intune ... Excellent verbal and written communication skills with both technical and non-technical users.
Technical Support Specialist
Concord, CA · On-site
$27.73 - $38.13/hr
Create and administer software deployment packages and jobs using Ivanti Neuron and Intune ... Excellent verbal and written communication skills with both technical and non-technical users.
Create and administer software deployment packages and jobs using Ivanti Neuron and Intune ... Excellent verbal and written communication skills with both technical and non-technical users.
Create and administer software deployment packages and jobs using Ivanti Neuron and Intune ... Excellent verbal and written communication skills with both technical and non-technical users.
Manages and monitors customer IT issues using helpdesk tools - KSE, Ivanti, and SharePoint. Support ... Ability to communicate effectively orally and in writing with individuals and groups; * Basic ...
Quick apply
Manages and monitors customer IT issues using helpdesk tools - KSE, Ivanti, and SharePoint. Support ... Ability to communicate effectively orally and in writing with individuals and groups; * Basic ...
... and in writing with individuals and groups • Basic understanding and knowledge of software ... preferably using Ivanti End Point Manager, previously LANDESK Management Suite) About Us:
... and in writing with individuals and groups • Basic understanding and knowledge of software ... preferably using Ivanti End Point Manager, previously LANDESK Management Suite) About Us:
Testing application functionality with Technical owners after onboarding. * Incident Management for ... Clear written and verbal communication skills
Testing application functionality with Technical owners after onboarding. * Incident Management for ... Clear written and verbal communication skills
Testing application functionality with Technical owners after onboarding. * Incident Management for ... Clear written and verbal communication skills
Testing application functionality with Technical owners after onboarding. * Incident Management for ... Clear written and verbal communication skills
Administer and maintain Ivanti Endpoint Management for asset inventory, patch management, software ... Provide Tier 3/4 technical support and mentor junior team members. * Participate in disaster ...
Administer and maintain Ivanti Endpoint Management for asset inventory, patch management, software ... Provide Tier 3/4 technical support and mentor junior team members. * Participate in disaster ...
Administer and maintain Ivanti Endpoint Management for asset inventory, patch management, software ... Provide Tier 3/4 technical support and mentor junior team members. * Participate in disaster ...
Administer and maintain Ivanti Endpoint Management for asset inventory, patch management, software ... Provide Tier 3/4 technical support and mentor junior team members. * Participate in disaster ...
Desktop Support IV (160735)
Madison, WI · On-site
... technical resource; work on a team of 8 technicians as well as independently; be comfortable ... Professional verbal and written communication skills are a must. This is a remote position with ...
Desktop Support IV (160735)
Madison, WI · On-site
... technical resource; work on a team of 8 technicians as well as independently; be comfortable ... Professional verbal and written communication skills are a must. This is a remote position with ...
Technical Support Analyst
Richmond, VA · On-site
... and written communication skills Required 2 Years Ability to work independently with minimal ... Ivanti's Service Desk. Desired About Us: InterSources Inc , a Certified Diverse Supplier, was ...
Technical Support Analyst
Richmond, VA · On-site
... and written communication skills Required 2 Years Ability to work independently with minimal ... Ivanti's Service Desk. Desired About Us: InterSources Inc , a Certified Diverse Supplier, was ...
... customers/end-users of varying technical levels, both verbally and in writing. * Strong ... Management System (Cherwell & Ivanti Neurons) and DHS desktop management system (Ivanti)
New
... customers/end-users of varying technical levels, both verbally and in writing. * Strong ... Management System (Cherwell & Ivanti Neurons) and DHS desktop management system (Ivanti)
New
Administer and maintain Ivanti Endpoint Management for asset inventory, patch management, software ... Provide Tier 3/4 technical support and mentor junior team members. * Participate in disaster ...
Administer and maintain Ivanti Endpoint Management for asset inventory, patch management, software ... Provide Tier 3/4 technical support and mentor junior team members. * Participate in disaster ...
Patch Management Architect
Atlanta, GA · On-site
... written and interpersonal skills. 6. Ability to work independently or as a member of a technical ... Ivanti, Tanium is preferred
Patch Management Architect
Atlanta, GA · On-site
... written and interpersonal skills. 6. Ability to work independently or as a member of a technical ... Ivanti, Tanium is preferred
Hardware/Software Analyst, TECHNOLOGY SERVICES
Houston, TX · On-site
$78K/yr
Strong organizational, written, and oral communication, and interpersonal skills required ... and Ivanti. * Documents technical configurations for each hardware model, including firmware ...
Hardware/Software Analyst, TECHNOLOGY SERVICES
Houston, TX · On-site
$78K/yr
Strong organizational, written, and oral communication, and interpersonal skills required ... and Ivanti. * Documents technical configurations for each hardware model, including firmware ...
Desktop Support IV
Madison, WI · On-site
$38/hr
... technical resource; work on a team of 8 technicians as well as independently; be comfortable ... Professional verbal and written communication skills are a must. This is a remote position with ...
Quick apply
Desktop Support IV
Madison, WI · On-site
$38/hr
... technical resource; work on a team of 8 technicians as well as independently; be comfortable ... Professional verbal and written communication skills are a must. This is a remote position with ...
... technical expertise, and full industry knowledge. • Develop innovative solutions to complex ... Ivanti Neurons, Microsoft Intune, VMware Workspace ONE, or Blackberry UEM • 2+ years of ...
... technical expertise, and full industry knowledge. • Develop innovative solutions to complex ... Ivanti Neurons, Microsoft Intune, VMware Workspace ONE, or Blackberry UEM • 2+ years of ...
Desktop Support IV
Madison, WI · On-site
$38/hr
... technical resource; work on a team of 8 technicians as well as independently; be comfortable ... Professional verbal and written communication skills are a must. This is a remote position with ...
Quick apply
Desktop Support IV
Madison, WI · On-site
$38/hr
... technical resource; work on a team of 8 technicians as well as independently; be comfortable ... Professional verbal and written communication skills are a must. This is a remote position with ...
Desktop Support IV
Madison, WI · On-site
$38/hr
... technical resource; work on a team of 8 technicians as well as independently; be comfortable ... Professional verbal and written communication skills are a must. This is a remote position with ...
Desktop Support IV
Madison, WI · On-site
$38/hr
... technical resource; work on a team of 8 technicians as well as independently; be comfortable ... Professional verbal and written communication skills are a must. This is a remote position with ...
ITSM Administrator
Scottsdale, AZ · On-site
Write clear, concise and accurate technical documentation * Build and maintain API integrations ... Load, manipulate and maintain data between ITSM Platform, such as Ivanti Neurons, and other systems
New
ITSM Administrator
Scottsdale, AZ · On-site
Write clear, concise and accurate technical documentation * Build and maintain API integrations ... Load, manipulate and maintain data between ITSM Platform, such as Ivanti Neurons, and other systems
New
Ivanti Jobs Information
What is it like to work at Ivanti?
Ivanti is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment. The company's structure is organized into various teams, including product development, sales, and customer success, allowing employees to work closely with cross-functional teams to achieve common goals. Working at Ivanti may appeal to candidates who are passionate about technology, customer-centricity, and continuous learning, as the company offers opportunities for professional growth and development in a rapidly evolving industry.
What makes Ivanti an attractive place to work?
Ivanti is a leading provider of unified endpoint management and cybersecurity solutions, recognized for its expertise in helping organizations manage and secure their digital environments. The company fosters a collaborative and innovative work environment, where employees can engage in meaningful projects, share ideas, and work together to drive business success. Joining Ivanti offers opportunities for professional growth, skill development, and making a meaningful impact in the industry, as the company continues to evolve and expand its offerings in the rapidly changing technology landscape.
What other companies are hiring for Technical Writer jobs?
What are the most popular jobs at Ivanti?
Other
Posted 27 days ago
Job description
VDOT - Technical Support Analyst 4 (765690)
Title/Role: VDOT - Technical Support Analyst 4
Region Description:
Req. Status: Open
No. of Openings:1
Start Date: 07/14/2025
End Date: 06/30/2026
No New Submittals After: 06/30/2025
Max Submittals by Vendor: 2 Per Opening
PO Number:
PO05040680; L18
Worksite Address: 1401 E. Broad St. Richmond, VA 23219
Agency Interview Type: In Person Only
Work Arrangement: Onsite
Short Description:
.* local candidates strongly preferred
* interviews will be conducted ONSITE, NO exceptions
* candidates MUST be able to work ONSITE 100%
Maximum Vendor Submittal Rate is 54.66/hr.
Complete Description:
VDOT is seeking a local candidate for an on-site technical support position. The ideal candidate will have experience supporting Windows desktop users in an enterprise environment.
DUTIES AND RESPONSIBILITIES:
REQUIRED EXPERIENCE & SKILLS
•Strong customer service skills with a Customer First attitude
•Extensive skills and experience in desktop products including but not limited to Windows 11, SharePoint Online, OneDrive, Teams, and MS O365
•Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and tablets
•Excellent research and investigative skills
•Knowledge and experience in Active Directory, cmd line tools, remote support tools, basic networking
•Experience in working with help request tracking and reporting tools
•Knowledge of IT concepts and trends and new technologies
•Ability to troubleshoot hardware and software issues, and communicate solutions to customers both in the Central Office and in the field
•Ability to communicate effectively orally and in writing with individuals and groups
•Basic understanding and knowledge of software packaging and deployment (preferably using Ivanti End Point Manager, previously LANDESK Management Suite)
Skill Required / Desired Amount of Experience
Customer service professional with a great attitude. Required 3 Years
Experience supporting a Windows based enterprise including Windows 11, Office 365, Teams, OneDrive, etc. Required 3 Years
Hands on experience in a variety of ticketing/tracking tools related to IT Support. Required 3 Years
Ability to perform root cause analysis and create documentation related to the cause and remedy. Required 3 Years
Experience assisting end users with a variety of technical issues including peripherals, mobile devices, printers, etc. Desired 3 Years
Title/Role: VDOT - Technical Support Analyst 4
Region Description:
Req. Status: Open
No. of Openings:1
Start Date: 07/14/2025
End Date: 06/30/2026
No New Submittals After: 06/30/2025
Max Submittals by Vendor: 2 Per Opening
PO Number:
PO05040680; L18
Worksite Address: 1401 E. Broad St. Richmond, VA 23219
Agency Interview Type: In Person Only
Work Arrangement: Onsite
Short Description:
.* local candidates strongly preferred
* interviews will be conducted ONSITE, NO exceptions
* candidates MUST be able to work ONSITE 100%
Maximum Vendor Submittal Rate is 54.66/hr.
Complete Description:
VDOT is seeking a local candidate for an on-site technical support position. The ideal candidate will have experience supporting Windows desktop users in an enterprise environment.
DUTIES AND RESPONSIBILITIES:
- Issues new workstations to incoming employees, coordinates issuance during employee orientations, internal refreshes, etc.
- Issue and troubleshoot peripheral devices provided alongside workstations (Monitors, docking stations, input/output devices, etc.)
- Manages and monitors customer IT issues using helpdesk tools – ServiceNow, Ivanti, and SharePoint. Support over the phone, in person, and using remote control
- Works directly with customers to assist in managing and fixing software and application issues on desktops, laptops, tablets, and printers
- Troubleshoot software and hardware problems and enhances the level of direct services to field staff
- Install, maintain, and assist in testing and upgrading of new and existing hardware and software
- Provides advanced problem management, troubleshooting, root cause analysis and escalations to resolve customer problems
- Creates job aids for internal VDOT staff to enhance the use of infrastructure such as SharePoint, OneDrive, and Office products
REQUIRED EXPERIENCE & SKILLS
•Strong customer service skills with a Customer First attitude
•Extensive skills and experience in desktop products including but not limited to Windows 11, SharePoint Online, OneDrive, Teams, and MS O365
•Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and tablets
•Excellent research and investigative skills
•Knowledge and experience in Active Directory, cmd line tools, remote support tools, basic networking
•Experience in working with help request tracking and reporting tools
•Knowledge of IT concepts and trends and new technologies
•Ability to troubleshoot hardware and software issues, and communicate solutions to customers both in the Central Office and in the field
•Ability to communicate effectively orally and in writing with individuals and groups
•Basic understanding and knowledge of software packaging and deployment (preferably using Ivanti End Point Manager, previously LANDESK Management Suite)
Skill Required / Desired Amount of Experience
Customer service professional with a great attitude. Required 3 Years
Experience supporting a Windows based enterprise including Windows 11, Office 365, Teams, OneDrive, etc. Required 3 Years
Hands on experience in a variety of ticketing/tracking tools related to IT Support. Required 3 Years
Ability to perform root cause analysis and create documentation related to the cause and remedy. Required 3 Years
Experience assisting end users with a variety of technical issues including peripherals, mobile devices, printers, etc. Desired 3 Years