Intrado
Intrado

2 Intrado Financial Analyst Jobs Hiring Near You

Intrado Jobs Information

Do workers at Intrado get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Intrado pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Intrado?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Intrado?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Intrado feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Intrado get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Intrado?

Some people feel stressed here.
50% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at Intrado enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Intrado recommend working with their team?

Most people recommend working with their team.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Intrado?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at Intrado?

Most people are given support to advance their career here.
In the last year, 83% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Intrado’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and August 2026.

$80K - $104K/yr

Full-time

Re-posted 14 days ago


Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Communication Analyst

Location: Lexington KY

Duration: 6+ months (Contract to Hire)

The Unified Communications Voice Analyst will be part of the Global Telecommunications team at Aramark. This will be a customer focused position that will drive collaboration and solutions between IT departments and business units. The right candidate will have a passion for supporting contact center environments and developing solutions to improve or address business needs with a focus on minimizing downtime and delivering technology excellence to our customers. This hands on technical position will be responsible for supporting various VoIP and contact center technologies within IT Infrastructure, with an immediate focus on Cisco Call Manager, Cisco UCCE and Calabrio. Requires excellent customer service, presentation and communication skills.

  • Meet and work with various business unit leaders across the enterprise to address unified communications and call center needs. Design solutions based on the overall objectives
  • Drive user adoption and maximum use of available system features across multiple technology platforms
  • Collaborate with the global telecommunications, network and infrastructure teams on projects, system upgrades and implementations.
  • Complete day to day Telecom and contact center requests, such as: moves/adds/changes/call flow designs/repairs/troubleshooting and project related tasks
  • Will be required to support various telecommunication technologies from Cisco, Avaya, Interactive Intelligence, Microsoft Skype for Business, Xmedius, Calabrio, Sonus and Intrado
  • Identify single points of failure and work on solutions to mitigate risks.
  • Look for opportunities to provide technology efficiencies and operational improvements. Develop business continuity and testing plans for contact center technologies
  • Develop technical documentation consisting of diagrams, step by step procedures, system configurations, call flows and other pertinent information required for the voice environment

Work with Telecommunications carriers and managed service vendors on trouble tickets, activations and terminations.

Stay abreast of the latest advancements for contact centers. Create plans to evaluate new technologies before releasing into the production environment

Position Requirements

  • Bachelor's degree from an accredited college or university, preferably in a technical field (engineering or science) 5+ years of experience supporting mid to large scale enterprise-wide contact center platforms. MUST have experience with administration and support of Cisco Call Manager and Cisco Unified Contact Center Requires hands on technical experience with Cisco UCCE/CUCM/CCVP/CVP Studio/VXML/Unity/EIM/CICM/Proxy Server & Calabrio. SQL database management required.
  • Must have knowledge of H.323 and SIP protocols
  • Voice and Network Certifications preferred: CCNA Voice/ Cisco CVP
  • Must understand Cisco server architecture and have experience with routing and switching Experience administering and supporting additional Contact center technologies a plus, such as: EIM-Email integration, CTI, IVRs, Auto attendants, CRMs, predictive dialers and CAD or Finesse Must be familiar with configuring Cisco gateways, dial peers and working with carriers on the provisioning of PRI and SIP Trunks. Must have experience with SBC technologies, such as Cisco CUBE Experience with other contact center technologies such as Interactive Intelligence and Avaya, a plus. Position will be required to support multiple vendor technologies Experience with DNS/DHCP/VLANs/E911/QOS/COS and TCP/IP Experience developing training materials and training end users Able to keep pace in a technically complex environment Must be proficient with Visio, Powerpoint and Sharepoint Excellent analytical and problem solving skills Required to be part of the on-call rotation and must be able to travel 5-10% Performs other duties as needed
Qualifications

cisco 

Additional Information
CONTACT :
shubham.sATartechinfo.com

9732954595


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992