Ticket Agent
Albuquerque, NM · On-site
Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team. Duties and Responsibilities: *This is a non ...
11 Intercity Transit Ticketing Agent Jobs Hiring Near You
Ticket Agent
Albuquerque, NM · On-site
Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team. Duties and Responsibilities: *This is a non ...
Ticket Agent
Albuquerque, NM · On-site
Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team. Duties and Responsibilities: *This is a non ...
Ticket Agent
Albuquerque, NM · On-site
Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team. Duties and Responsibilities: *This is a non ...
Ticket Agent
Albuquerque, NM · On-site
Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team. Duties and Responsibilities: *This is a non ...
Ticket Agent
Albuquerque, NM · On-site
Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team. Duties and Responsibilities: *This is a non ...
IT Network Manager
New York, NY · Hybrid
$150K/yr
... intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New ... Utilize NinjaOne Ticketing or similar ticketing systems to manage and resolve support requests ...
IT Network Manager
New York, NY · Hybrid
$150K/yr
... intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New ... Utilize NinjaOne Ticketing or similar ticketing systems to manage and resolve support requests ...
... intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New ... Familiarity with IT ticketing systems such as Zendesk or similar tools. * Strong organizational ...
Quick apply
... intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New ... Familiarity with IT ticketing systems such as Zendesk or similar tools. * Strong organizational ...
... intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New ... Familiarity with IT ticketing systems such as Zendesk or similar tools. * Strong organizational ...
Quick apply
... intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New ... Familiarity with IT ticketing systems such as Zendesk or similar tools. * Strong organizational ...
Ticket Sales Agent, Riverboats at the Gateway Arch
Saint Louis, MO · On-site
$14.50 - $19/hr
All employees receive a FREE Metro Transit pass. Good for unlimited rides on MetroLink and MetroBus ... Ability to learn ticketing computer and cash register * Excellent communication and presentation ...
Ticket Sales Agent, Riverboats at the Gateway Arch
Saint Louis, MO · On-site
$14.50 - $19/hr
All employees receive a FREE Metro Transit pass. Good for unlimited rides on MetroLink and MetroBus ... Ability to learn ticketing computer and cash register * Excellent communication and presentation ...
Guest Service Ambassador
Chicago, IL · On-site
$19 - $20/hr
Transit Pass Reimbursement Benefits * 401K program * Employee Ticket Benefits The Guest Service ... As a primary agent of our organization, it is vitally important that all Guest Service Ambassadors ...
Guest Service Ambassador
Chicago, IL · On-site
$19 - $20/hr
Transit Pass Reimbursement Benefits * 401K program * Employee Ticket Benefits The Guest Service ... As a primary agent of our organization, it is vitally important that all Guest Service Ambassadors ...
Guest Service Ambassador
Chicago, IL · On-site
$19 - $20/hr
Paid Time Off Paid Sick Time Pre-Tax Transit benefits Transit Pass Reimbursement Benefits 401K ... As a primary agent of our organization, it is vitally important that all Guest Service Ambassadors ...
Guest Service Ambassador
Chicago, IL · On-site
$19 - $20/hr
Paid Time Off Paid Sick Time Pre-Tax Transit benefits Transit Pass Reimbursement Benefits 401K ... As a primary agent of our organization, it is vitally important that all Guest Service Ambassadors ...
Guest Service Agent - Puerto Rico Ferry - Ceiba
Ceiba, PR · On-site
$14.50 - $18.25/hr
Promote the Mobile Ticketing App. * Act as ambassador who promotes all things ferry. * Knowing and ... Previous experience in ferry, transit, hospitality, or attraction industry preferred. * Experience ...
Guest Service Agent - Puerto Rico Ferry - Ceiba
Ceiba, PR · On-site
$14.50 - $18.25/hr
Promote the Mobile Ticketing App. * Act as ambassador who promotes all things ferry. * Knowing and ... Previous experience in ferry, transit, hospitality, or attraction industry preferred. * Experience ...
Senior Full Stack Software Engineer
Cleveland, OH · On-site +1
Work agent-first by default. Use coding agents (e.g., Claude Code, GitHub Copilot) as the primary ... Protect sensitive data by design - encryption in transit and at rest, data minimization, and ...
Senior Full Stack Software Engineer
Cleveland, OH · On-site +1
Work agent-first by default. Use coding agents (e.g., Claude Code, GitHub Copilot) as the primary ... Protect sensitive data by design - encryption in transit and at rest, data minimization, and ...
Intercity Transit Jobs Information
Do workers at Intercity Transit get paid breaks?
Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.
71% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.
Does Intercity Transit pay people when they’re sick?
Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.
- 67% of people with changing schedules find out their shifts one week or less ahead of time.
- 17% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 17% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.
Do workers at Intercity Transit worry about hours?
Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
75% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
Do Intercity Transit workers get to choose the shifts they work?
Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
75% report that they have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to get time off at Intercity Transit?
Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
Do Intercity Transit managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
Do jobs at Intercity Transit spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
38% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
38% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to take sick days at Intercity Transit?
Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Intercity Transit feel treated with respect by their managers?
Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
89% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Intercity Transit get to take their breaks without interruption?
Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.
Is it stressful to work at Intercity Transit?
Some people feel stressed here.
44% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
44% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Intercity Transit enjoy their jobs?
Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
75% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Intercity Transit recommend working with their team?
Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get enough training when they start at Intercity Transit?
Most people got enough training when they started.
89% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
89% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get support to advance at Intercity Transit?
Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people think Intercity Transit’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.
Do workers feel well informed about how Intercity Transit is doing?
Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.
What other companies are hiring for Ticketing Agent jobs?
What are the most popular jobs at Intercity Transit?
Herzog rating
7.6
Based on 27 frontline employees who took The Breakroom Quiz
116th of 283 rated repair and maintenance companies
Job description
Overview
Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team.
Duties and Responsibilities:
*This is a non-exhaustive overview of the job duties for this position.
Qualifications:
Pre-Employment Requirements:
Physical Requirements:
The physical demands described below must be met by an employee to successfully perform the essential job functions of this role. This position will be physically demanding at times. This is a non-exhaustive overview of the physical requirements of this job.
Safety:
Benefits:
Why Herzog:
Founded in 1969, Herzog is headquartered in St. Joseph, Missouri, with a satellite office in Fort Worth, Texas.
Over the course of our 50+ year history, Herzog has become a national leader in the construction, operations and maintenance of commuter rail, light rail, streetcar, and freight rail projects.
We believe our culture is at the heart of our existence. It is that belief which empowers every member of our professional family to act with purpose and passion as they advance their career throughout their personal pursuit of excellence.
Backed by over five decades of experience, Herzog delivers exceptional customer service and elite results.
Our success is the outcome of our relentless pursuit of excellence, our passion for our customers, safety without compromise, and a deep-rooted belief in the power of team.
We invite you to join us on our journey to excellence as we work to be better today than yesterday and better tomorrow than today.
It is the policy of Herzog Transit Services, Inc. to provide equal opportunity in employment for all qualified individuals regardless of race, color, religion, ethnicity, national origin, ancestry, disability, medical condition, age, citizenship, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, genetic information, military status, veteran status, and any other characteristic protected by law.
Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team.
Duties and Responsibilities:
*This is a non-exhaustive overview of the job duties for this position.
- Provide excellent customer experience.
- Communication with Customer Service.
- Making on board announcements regarding service disruptions or delays.
- Assisting passengers with train/bus schedules.
- Assisting passengers with ticket purchases both cash and credit.
- Reconcile daily train fare ticket sales.
- Picking up and discarding used newspapers, litter and debris.
- Reporting any safety or security concerns to the Transportation Department.
- Assisting with busing for special events or service interruptions.
- Operating a company vehicle to transport crews.
- Flexible schedule, including potential weekend shifts.
- Regular and consistent engagement, participation and promotion of Herzog's Culture and its essential behaviors are a requirement for this position.
- Regular and predictable attendance and punctuality are a requirement for this position.
- Other duties as assigned.
Qualifications:
- High school diploma or equivalent.
- This is an entry level position. No experience is necessary. However, familiarity with The New Mexico Rail Runner Express train service and local area (to provide directions to passengers) is preferred.
- Must have a valid driver's license.
Pre-Employment Requirements:
- Subject to pre-employment background check and motor vehicle report review.
- Maintain valid driver's license and endorsements as required per position.
- Subject to pre-employment physical, medical evaluation, and drug screen due to the safety sensitive nature of this position.
- Successfully complete and maintain any required safety certification and testing on an annual basis.
Physical Requirements:
The physical demands described below must be met by an employee to successfully perform the essential job functions of this role. This position will be physically demanding at times. This is a non-exhaustive overview of the physical requirements of this job.
- Able to work outdoors in all weather conditions (including extreme heat, humidity, and rain).
- Frequent standing for extended periods of time.
- Frequent walking throughout the duration of work shift.
- Able to work in conditions with loud noise; work around heavy/moving passenger cars.
- Requires occasional lifting, stooping, or bending.
- Must successfully pass color/vision examinations as required by the position.
- Must be able to hear and distinguish auditory signals as required by the position.
Safety:
- Herzog is nationally recognized for its excellent corporate safety record which results from all employees at all levels, in all positions adhering to established policies and procedures. Reporting any and all safety violations to your immediate supervisor is a prerequisite for continued employment. Safety diligence by all results in a safe work environment for all.
Benefits:
- Herzog offers a robust benefits package including medical and dental coverage. The plans are specific to projects and locations.
Why Herzog:
Founded in 1969, Herzog is headquartered in St. Joseph, Missouri, with a satellite office in Fort Worth, Texas.
Over the course of our 50+ year history, Herzog has become a national leader in the construction, operations and maintenance of commuter rail, light rail, streetcar, and freight rail projects.
We believe our culture is at the heart of our existence. It is that belief which empowers every member of our professional family to act with purpose and passion as they advance their career throughout their personal pursuit of excellence.
Backed by over five decades of experience, Herzog delivers exceptional customer service and elite results.
Our success is the outcome of our relentless pursuit of excellence, our passion for our customers, safety without compromise, and a deep-rooted belief in the power of team.
We invite you to join us on our journey to excellence as we work to be better today than yesterday and better tomorrow than today.
It is the policy of Herzog Transit Services, Inc. to provide equal opportunity in employment for all qualified individuals regardless of race, color, religion, ethnicity, national origin, ancestry, disability, medical condition, age, citizenship, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, genetic information, military status, veteran status, and any other characteristic protected by law.