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InteLogix

55 Intelogix Jobs Hiring Near You

InteLogix

Director of Operations

Copperas Cove, TX · On-site

$80K - $120K/yr

InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to ...

Intelogix

Director of Operations

Copperas Cove, TX · On-site

$80 - $120/hr

Salary: $80,000-$120,000 per year plus incentive Who we are InteLogix is a leading provider of integrated solutions, utilizing cutting‑edge technology to provide exceptional customer experiences.

InteLogix

Director of Operations

Copperas Cove, TX

$80K - $120K/yr

InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to ...

InteLogix

$80K - $97K/yr

InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to ...

Intelogix

$80 - $120/hr

Salary: $80,000-$120,000 per year plus incentive Who we are InteLogix is a leading provider of integrated solutions, utilizing cutting‑edge technology to provide exceptional customer experiences.

New

InteLogix

Recruiter

Rocky Mount, NC · On-site

$20/hr

InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to ...

InteLogix

Tax Preparer

InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to ...

InteLogix

Operations Manager - Finance

Morrisville, NC · On-site

$80K - $97K/yr

InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to ...

InteLogix

Director, Training and Quality Assurance

InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to ...

InteLogix

Director, Training and Quality Assurance

InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to ...

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Showing results 41-55

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InteLogix Jobs Information

Do workers at InteLogix get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.

Does InteLogix pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

At InteLogix, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
54% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from InteLogix affordable enough for their workers?

Most people say the health insurance costs are okay.
67% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at InteLogix?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 38% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

Do workers at InteLogix worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.

Do InteLogix workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it for InteLogix workers to change shifts?

Some people find it hard to change shifts.
64% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at InteLogix?

Some people find it hard to get time off.
48% of people report it’s hard to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do InteLogix managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.

Do jobs at InteLogix spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to take sick days at InteLogix?

Some people find it hard to take sick days.
61% of people report that it’s hard to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at InteLogix good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
60% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and November 2025.

Do people at InteLogix feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at InteLogix get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at InteLogix?

Most people feel stressed here.
92% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at InteLogix enjoy their jobs?

Only some people enjoy their job.
64% of people report they don’t enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at InteLogix recommend working with their team?

Not many people recommend working with their team.
76% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at InteLogix?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at InteLogix?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think InteLogix’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how InteLogix is doing?

Most people don’t feel well informed about how the company is doing.
79% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

What are the most popular titles at Intelogix?

What are the most popular cities for Intelogix jobs?

What are the most popular states for Intelogix jobs?

Infographic showing various job openings at Intelogix in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 64% Physical, and 36% Remote job distribution.

Director of Operations

InteLogix

Copperas Cove, TX • On-site

$80K - $120K/yr

Full-time

Posted 8 days ago

InteLogix rating

5.3

Company rating: 5.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

208th of 224 rated it services

Job description

Salary: $80,000-$120,000 per year plus incentive
Who we are:
InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our empathetic customer engagement and advocacy for our clients' brands and reputations.
Overview:
We are currently seeking an accomplished Director of Operations to lead our customer service operations for two large, strategic automotive customers in Copperas Cove, Texas. This position is 100% onsite. The ideal candidate will have proven success leading contact center operations including customer service and collections, as well as back-office operations such as case management and invoice processing and review. In addition, experience managing various project support functions such as finance, HR and recruiting, and workforce planning is required. Finally, experience leading technological innovation in the contact center / back-office environment (such as implementation of omnichannel communication strategies and self-service options) is highly preferred.
This role requires a multi-talented leader with deep customer care and customer experience progressive work experience to help InteLogix evolve its customer care organization internally and externally, in the United States. The ideal candidate will be obsessive about setting and achieving targets, fostering a strong team environment across agents, and thinking strategically and analytically about how the next shift in performance, efficiency, effectiveness, and strategic tactics will be made. This operations leader will be expected to connect the dots across business targets, user flows and experiences, tools/infrastructure, and operational capabilities.
Responsibilities:
Operational Management:
  • Provide direct oversight of the Contact Center and Back Office teams, including staff performance management, training and development, and scheduling.
  • Deliver weekly, monthly, and quarterly performance updates to clients, encompassing operational metrics, service delivery benchmarks, process improvements, and strategic recommendations to ensure alignment with business objectives and client expectations.
  • Implement and maintain high standards of customer service, ensuring timely and accurate resolution of inquiries and complaints.
  • Analyze call center metrics and identify opportunities for improvement in efficiency, effectiveness, and customer satisfaction.
  • Develop and implement operational plans and procedures for both the Contact Center and Back Office functions.
  • Oversee technology implementations for the Contact Center and Back Office, ensuring smooth integration and user adoption.

Financial Management:
  • Develop and manage annual budgets for the project ensuring all financial targets are achieved.
  • Implement cost-containment strategies while maintaining service excellence.
  • Conduct monthly financial reviews and reforecasts to identify areas for cost savings and revenue optimization.
  • Work closely with field FP&A team to ensure accurate financial reporting for Contact Center and Back Office activities.
  • Constantly collaborate with Workforce Management, Talent Acquisition, and Training teams to ensure quantity and quality of staffing is consistently achieved.
  • Manage P&L for the site/territory.

Program Management & Leadership:
  • Work with key internal and client stakeholders to develop and implement strategic objectives for the program.
  • Develop front line and middle management talent through targeted coaching, performance feedback, and structured development programs to build leadership capability and drive operational excellence.
  • Lead cross-functional teams including finance, HR, marketing, operations, and workforce management to achieve program goals and objectives.
  • Identify and manage risks associated with Contact Center and Back Office operations.
  • Proactively address customer concerns and complaints.
  • Foster a positive and results-oriented work environment for Contact Center and Back Office teams.
  • Provide clear and concise communication to all stakeholders, including senior management.
  • Stay abreast of industry best practices and emerging technologies in the contact center and back-office space.

Qualifications:
  • A minimum of a Bachelors' degree is preferred, or equivalent work experience.
  • 10+ years of customer care, customer service, call center operations, and/or consulting experience
  • 10+ years of experience in a people management role preferred.
  • 15+ years of experience in BPO/customer service/call-center preferred.
  • Experience in the automotive industry preferred.
  • Experience presenting to senior leadership, partnering cross-functionally, and driving change
  • Complete understanding of call center operations, vendor management, operating procedures, and performance metrics; strong knowledge of CRM, call center software tools, and cloud-based telephony.
  • Demonstrated leadership and ability to work independently with minimal direction.
  • Demonstrated ability to establish a positive working environment, coach, and guide teams.
  • Demonstrated ability developing streamlined onboarding and training programs into client programs and campaigns.
  • Established competency in creating and rolling out customer service processes, policies, and procedures.
  • Highly developed problem-solving skills and sound decision-making combined with analytical experience is required; ability to analyze data, identify issues, and implement process improvements.
  • Ability to prioritize and manage multiple priorities successfully; proven ability to manage improvement projects.

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