Integrity Staffing Solutions
Integrity Staffing Solutions

60 Integrity Staffing Customer Service Representative Jobs Hiring Near You

We are looking for a team player with a mature work ethic, integrity, achieving personality and ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

We are looking for a team player with a mature work ethic, integrity, achieving personality and ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

Customer Service Representative

Kansas City, MO · On-site

$15.50 - $21.25/hr

We are looking for a team player with a mature work ethic, integrity, achieving personality and ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

We are looking for a team player with a mature work ethic, integrity, achieving personality and ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

Customer Service Representative

Poplar Bluff, MO · On-site

$14.25 - $19.50/hr

We are looking for a team player with a mature work ethic, integrity, achieving personality and ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

Customer Service Representative

Meridian, MS · On-site

$15.75 - $21.25/hr

We are looking for a team player with a mature work ethic, integrity, achieving personality and ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

We are looking for a team player with a mature work ethic, integrity, achieving personality and ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

We are looking for a team player with a mature work ethic, integrity, achieving personality and ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

Customer Service Representative

Marshall, MO · On-site

$13.50 - $18.25/hr

We are looking for a team player with a mature work ethic, integrity, achieving personality and ... solutions that meet the immediate needs of mainstream consumers. With more than 30-years of ...

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Customer Support Associate - Warehouse

Integrity Staffing Solutions

San Bernardino, CA • On-site

$24 - $27/hr

Full-time

Posted 20 days ago


Job description

Job Title: Customer Support Associate - Warehouse
Worksite: Flexport San Bernardino
Location: San Bernardino, CA 92408 (2615 East Third Street)
Schedule: Monday-Friday, 7:00 AM-3:30 PM (flexibility for overtime/weekends/holidays may be needed based on business demand)
Pay: $24.00-$27.00/hour (based on experience/role alignment)
Type: Full-time
Overview
Integrity Staffing Solutions is hiring Customer Support Associates to support operations at Flexport's San Bernardino warehouse. This is an on-site role that blends customer support with hands-on warehouse collaboration. You'll be the frontline advocate for service quality-resolving issues in real time, escalating when needed, and helping ensure a smooth shipment lifecycle from inbound to outbound.
What You'll Do
Customer Support
  • Serve as the first point of contact for customer questions and issues (phone/email/chat as needed).
  • Resolve inquiries quickly and professionally while maintaining high customer satisfaction.
  • Follow established SOPs and document/escalate issues appropriately.
  • Adapt to new tools/technology and thrive in a fast-paced environment.

Warehouse Operations Support (On-site)
  • Partner with warehouse teams to understand fulfillment workflows and support problem-solving on the floor.
  • Participate in varied warehouse functions to build working knowledge of processes.
  • Help educate associates on support systems and best practices for issue resolution.

Additional Responsibilities
  • Provide regular updates to leadership on ticket status and recurring issues.
  • Track aging support tickets and serve as an on-site escalation point.
  • Support service-level expectations (SLA) by prioritizing and closing issues efficiently.
  • Collaborate cross-functionally with operations and partner teams.
Qualifications
  • High school diploma/GED required
  • 1+ year experience in customer service and/or operations support
  • Strong verbal and written English communication skills
  • Strong attention to detail, problem-solving, prioritization, and empathy
  • Comfortable working in a team-oriented, changing environment
Physical & Work Environment Requirements
  • Ability to lift up to 49 lbs and push carts up to 60 lbs
  • Standing/walking/squatting/reaching during shift; frequent movement throughout the warehouse
  • Non-climate-controlled warehouse environment; equipment may be operating in the area
  • Must follow safety, quality, and productivity standards
Pre-Hire / Onboarding Notes
  • Background check required prior to start
  • Drug test not required (per current job requirements)
  • Orientation required on Day 1 (CA orientation is approximately 4 hours)
Day 1 / Site Expectations (Candidate-Facing)
  • Lunch: Bring your own lunch (microwaves and vending machines available)
  • What to bring: A positive attitude; clear bags and water bottles
  • What not to bring: Weapons of any kind; personal box cutters
  • Dress code: Casual clothes and comfortable shoes (role involves constant standing/walking)
  • Arrival/parking: Park in the lot outside the main entrance; report to the shift lead or on-site leadership
Equal Opportunity
Integrity Staffing Solutions is an Equal Opportunity Employer. We consider applicants based on job-related qualifications without regard to protected status.
AI / Automated Tools Notice (Short)
Integrity Staffing Solutions may use automated tools (including AI-enabled screening) to help review applications and match candidates to job requirements. These tools assist-not replace-recruiter review. If you need a reasonable accommodation to complete any part of the application or screening process, let us know.