Senior Account Manager (Fully Remote)
$80K - $100K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

$80K - $100K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$80K - $100K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$80K - $100K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$80K - $100K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$80K - $95K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$80K - $95K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$80K - $95K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$80K - $95K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$80K - $100K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$80K - $100K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$80K - $100K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$80K - $100K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$80K - $100K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$80K - $100K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Columbus, OH · On-site
$80K - $100K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Columbus, OH · On-site
$80K - $100K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Columbus, OH · On-site
$60K - $75K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Columbus, OH · On-site
$60K - $75K/yr
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Summary The People Programs Lead is ...
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Summary The People Programs Lead is ...
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Summary The People Programs Lead is ...
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Summary The People Programs Lead is ...
Fargo, ND · On-site
$42K - $55K/yr
Join us and be part of a team that values its people as much as its purpose! WE LOOK FORWARD TO ... Insurance Premium Auditor. Our quick, mobile-friendly application is designed to get you moving ...
Quick apply
Fargo, ND · On-site
$42K - $55K/yr
Join us and be part of a team that values its people as much as its purpose! WE LOOK FORWARD TO ... Insurance Premium Auditor. Our quick, mobile-friendly application is designed to get you moving ...
Saint Louis, MO · On-site
$42K - $55K/yr
Join us and be part of a team that values its people as much as its purpose! WE LOOK FORWARD TO ... Insurance Premium Auditor. Our quick, mobile-friendly application is designed to get you moving ...
Quick apply
Saint Louis, MO · On-site
$42K - $55K/yr
Join us and be part of a team that values its people as much as its purpose! WE LOOK FORWARD TO ... Insurance Premium Auditor. Our quick, mobile-friendly application is designed to get you moving ...
Sarasota, FL · On-site
ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and ... Premium Auditors examine the financial records of businesses insured by commercial property and ...
Quick apply
Sarasota, FL · On-site
ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and ... Premium Auditors examine the financial records of businesses insured by commercial property and ...
Fayetteville, NC · On-site
ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and ... Premium Auditors examine the financial records of businesses insured by commercial property and ...
Quick apply
Fayetteville, NC · On-site
ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and ... Premium Auditors examine the financial records of businesses insured by commercial property and ...
Do workers at Insurance Office Of America get paid breaks?
Does Insurance Office Of America pay people when they’re sick?
At Insurance Office Of America, are sick days and vacation days separate paid time off?
Is the health insurance from Insurance Office Of America affordable enough for their workers?
Do people get paid time off at Insurance Office Of America?
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Do people at Insurance Office Of America feel treated with respect by their managers?
Do people at Insurance Office Of America get to take their breaks without interruption?
Is it stressful to work at Insurance Office Of America?
Do people at Insurance Office Of America enjoy their jobs?
Do people at Insurance Office Of America recommend working with their team?
Do people get enough training when they start at Insurance Office Of America?
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Do people think Insurance Office Of America’s headquarters understands what’s happening where they work?
Do workers feel well informed about how Insurance Office Of America is doing?
$80K - $100K/yr
Full-time
Medical, Retirement
Posted 5 hours ago
8.9
Based on 17 frontline employees who took The Breakroom Quiz
44th of 281 rated insurance
Job Description:
Title:Senior Account Manager - Commercial Lines
Fully Remote:for candidates in Eastern or Central Time Zones
Supporting:Columbia, SC region| Book Focus:Large Accounts - Hospitality, Private Equity, Property
Requirement: active P&C license, Seeking: 10+ years of commercial lines experience, CIC or CPCU designation preferred
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations
About the Role:Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team.
Key Responsibilities:
Technical Competence:Maintain a high degree of technical competence and industry expertise.
Team Leadership:Direct daily activities and workflow of the account management team.
Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management:Manage policy expirations and renewals.
Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable:Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring:Monitorand maintain activity/suspense to ensuretimelycompletion.
Activity Monitoring:Monitorand maintain activity/suspense to ensuretimelycompletion.
Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.
Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.
Policy Compliance:Stay updated on company policies and procedures.
Continuous Improvement:Seekand adopt best practices to improve individual and team performance.
Champion IOA Values:Demonstrateintegrity and leadership.
Ideal CandidateQualifications:
5+ years of account management experience,or10+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service,communication,multitasking, and organizational skills
Proficiencyin MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
Whatto Expect(Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $80,000.00 - $100,000.00 annually depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Get the full story on Breakroom
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Insurance services
1,001 - 5,000 Employees
Longwood, FL, US
1988