Insurance Office of America
Insurance Office of America

60 Insurance Jobs Hiring in Normal, IL

Coordinating the gathering of information for residents with LTC insurance to get claims approved ... Organizes, evaluates and monitors business office operations to ensure these functions are ...

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Insurance Office of America Jobs Information

Do workers at Insurance Office Of America get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Insurance Office Of America pay people when they’re sick?

Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

At Insurance Office Of America, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Insurance Office Of America affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Insurance Office Of America?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and July 2026.

How easy is it to get time off at Insurance Office Of America?

Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

How easy is it to take sick days at Insurance Office Of America?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Insurance Office Of America good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Insurance Office Of America feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Insurance Office Of America get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Insurance Office Of America?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Insurance Office Of America enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Insurance Office Of America recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Insurance Office Of America?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Insurance Office Of America?

Most people are given support to advance their career here.
In the last year, 86% of people report being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Insurance Office Of America’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
56% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Insurance Office Of America is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

SNF/LTC - Business Office Liason

Richter

Bloomington, IL • On-site

Full-time

Posted 18 days ago


Job description

Job Responsibilities:Coordinating the gathering of information for residents with LTC insurance to get claims approved.Working with families on the transition from Private Pay to Medicaid/ Benevolent Care by gathering all the necessary information and walking them through how the process works.Income verification of all current Medicaid residents and notifying of the CBO of any changes for billing purposes, monthly.Collections follow-up for Medicaid/ Benevolent Care patient liability and private pay residents. For Hearthstone and Lutheran Home.Gathering of payments to send to CBO to be applied to patient accounts throughout the month. This includes insurance payments and private pay payments.Answers phone calls for residents and family members regarding billing questions for all Hearthstone and Lutheran Home accounts, throughout the month.Distributes petty cash for team members and residents throughout the month. This includes gathering appropriate backup such as receipts and GL codes to charge for multiple departments.Manages and reconciles census dailyManages resident trust funds using PCC and maintains confidential files.Manages collection of residents' accounts receivable to ensure they are collected in a timely manner.Organizes, evaluates and monitors business office operations to ensure these functions are performed effectively and efficiently.Verifies insurance coverage as needed.Answers phone calls for billing questionsProcess insurance premium payments for Medicaid residents out of Trust Fund.Processes reimbursement from Trust Fund accounts for Medicaid residents and/or family members.Working with families on the transition from Private Pay to Medicaid/Benevolent Care by gathering all the necessary information and waling them through how the process works.Processes monthly Bed Tax (Granny Tax) Report and sends to AP for payment, monthly.Process monthly ACH transactions in PCCPayer verification and follow up on denials and unverified payersEscalate issues and or discrepancies to Lutheran Life leadership as directed.Participate in scheduled department meetings and in-services.Other duties and projects as assignedQualifications:Previous office management experience in LTC strongly preferredPCC (Point Click Care) 2 years minimum requiredStrong organizational, communication and multitasking skills Business Office LiaisonBachelor's Degree or equivalent with medical billing experienceExperience:PCC: 2 years (Required)Business Office Management: 3 yearsLong-term care: 3 years (Required)Richter is an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.All Richter employees agree to be bound by applicable company policies, including confidentiality, security, appropriate standards of conduct, etc., which are customary and standard across most companies for compliance and the assurance of a safe and productive work environment. This offer is contingent upon the successful completion of a background check and drug screening. Further details will be provided to you soon.