Call Center Supervisor
Layton, FL · On-site
Model Inktel's Passion for People in every interaction. * Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all ...
16 Inktel Jobs Hiring Near You
Call Center Supervisor
Layton, FL · On-site
Model Inktel's Passion for People in every interaction. * Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all ...
Medi-Drive Aetna 1099
Layton, FL · On-site
$17/hr
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
Medi-Drive Aetna 1099
Layton, FL · On-site
$17/hr
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
Medi-Drive Aetna
Long Key, FL · On-site
$17/hr
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
Medi-Drive Aetna
Long Key, FL · On-site
$17/hr
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
Scheduler / Dispatch Agent WAH
Layton, FL · On-site
... Inktel Team. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each ...
Scheduler / Dispatch Agent WAH
Layton, FL · On-site
... Inktel Team. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each ...
BCT Reservationist- Full Time
Layton, FL · On-site
$15.87/hr
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
BCT Reservationist- Full Time
Layton, FL · On-site
$15.87/hr
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
BCT - Full Time Over 60
Layton, FL · On-site
$16.19/hr
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
BCT - Full Time Over 60
Layton, FL · On-site
$16.19/hr
... Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship
Management Training Program
Layton, FL · On-site
Inktel is a special place. We're an established company with over a thousand employees and a track record of success of over 20 years . There's a reason we've been voted a Best Place to Work so ...
Management Training Program
Layton, FL · On-site
Inktel is a special place. We're an established company with over a thousand employees and a track record of success of over 20 years . There's a reason we've been voted a Best Place to Work so ...
Sephora W2 WAH 1800
Layton, FL · On-site
$15.25 - $18.25/hr
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries ...
Sephora W2 WAH 1800
Layton, FL · On-site
$15.25 - $18.25/hr
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries ...
Kendo Brands Beauty Contractor (1099)
Layton, FL · On-site
$15/hr
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues, or our non-profit partners-we can't resist the fun of working with people. Each connection, each ...
Kendo Brands Beauty Contractor (1099)
Layton, FL · On-site
$15/hr
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues, or our non-profit partners-we can't resist the fun of working with people. Each connection, each ...
Job Summary We are hiring an experienced Service Desk Lead to lead enterprise IT support operations in a high-visibility, professional environment. This role requires hands-on technical expertise and ...
Job Summary We are hiring an experienced Service Desk Lead to lead enterprise IT support operations in a high-visibility, professional environment. This role requires hands-on technical expertise and ...
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries ...
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries ...
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries ...
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries ...
FIFA (W2) CSR - 1700
Layton, FL · On-site
$17/hr
Description We're HIRING Customer Service Reps. who can provide WORLD CLASS Customer Service. Compensation: Training $17.00/hr Production $17/hr. Each CSR will be working from home using their own ...
FIFA (W2) CSR - 1700
Layton, FL · On-site
$17/hr
Description We're HIRING Customer Service Reps. who can provide WORLD CLASS Customer Service. Compensation: Training $17.00/hr Production $17/hr. Each CSR will be working from home using their own ...
Sephora (French) WAH Beauty Advisor 2000
Layton, FL · On-site
$16 - $19.75/hr
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries ...
Sephora (French) WAH Beauty Advisor 2000
Layton, FL · On-site
$16 - $19.75/hr
Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat; assisting with client inquiries ...
Chat/Phone Support Specialist - Remote
Orlando, FL · On-site +1
POSITION RESPONSIBILITIES: * Customer Support Specialists should stay informed about product specifications and the ability to maintain a positive demeanor and patience with customers * Demonstrate ...
Chat/Phone Support Specialist - Remote
Orlando, FL · On-site +1
POSITION RESPONSIBILITIES: * Customer Support Specialists should stay informed about product specifications and the ability to maintain a positive demeanor and patience with customers * Demonstrate ...
Remote Luxury Wine Specialists
Layton, FL · On-site +1
$16/hr
Our team is opening positions for customer-service professionals seeking an opportunity to work with the largest luxury group in the world. We are looking for enthusiastic candidates eager to provide ...
Remote Luxury Wine Specialists
Layton, FL · On-site +1
$16/hr
Our team is opening positions for customer-service professionals seeking an opportunity to work with the largest luxury group in the world. We are looking for enthusiastic candidates eager to provide ...
Inktel Jobs Information
Do workers at Inktel get paid breaks?
Sometimes. Only some people get paid breaks.
44% of people say they don’t get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.
44% of people say they don’t get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.
Does Inktel pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
82% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
82% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people get paid time off at Inktel?
Some people get paid time off from work.
60% of people say they don’t get paid time off.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and May 2026.
60% of people say they don’t get paid time off.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.
- 80% of people with changing schedules find out their shifts one week or less ahead of time.
- 0% of people with changing schedules find out their shifts two weeks ahead of time.
- 20% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.
Do workers at Inktel worry about hours?
Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
38% of people report they worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
Do Inktel workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and September 2025.
44% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and September 2025.
How easy is it for Inktel workers to change shifts?
Most people find it hard to change shifts.
75% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and September 2025.
75% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and September 2025.
How easy is it to get time off at Inktel?
Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
60% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
Do Inktel managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and September 2025.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and September 2025.
Do jobs at Inktel spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
50% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
50% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to take sick days at Inktel?
Some people find it hard to take sick days.
55% of people report that it’s hard to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
55% of people report that it’s hard to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people at Inktel feel treated with respect by their managers?
Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and September 2025.
75% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and September 2025.
Do people at Inktel get to take their breaks without interruption?
Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and May 2026.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and May 2026.
Is it stressful to work at Inktel?
Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
80% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people at Inktel enjoy their jobs?
Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people at Inktel recommend working with their team?
Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people get enough training when they start at Inktel?
Most people didn’t get enough training when they started.
73% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
73% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people get support to advance at Inktel?
Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people think Inktel’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
Do workers feel well informed about how Inktel is doing?
Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.
What are the most popular cities for Inktel jobs?
What are the most popular job types at Inktel?
Full-time
Medical, Dental, Life, Retirement, PTO
Posted 4 days ago
Inktel rating
5.3
Based on 11 frontline employees who took The Breakroom Quiz
51st of 72 rated call and contact centers
Job description
Driven by our Passion for People, our Operations Supervisors are experts in coaching, training and bringing the best out of our agents. Developing talent is their bread and butter-and our Ops. Supervisors consistently perform at a high level. They report directly into the Site Director of their respective sites. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word "strive" lightly. It embodies what we value.
Qualifications:
Responsibilities:
Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan.
Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word "strive" lightly. It embodies what we value.
Qualifications:
- Proven track record of ALL of the following:
- [S]ervice
- [T]enacity
- [R]esponsibility
- [I]ntegrity
- [V]ersatility
- [E]ntrepreneurship
- Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
- Empathetic and active listening
- Excellent communication skills: concision and clarity
- Passion for coaching, providing feedback and developing talent
- Positive outlook and enthusiastic attitude
- Conscientious team player
- Driven by delivering results
- Professional demeanor, put together
- Dependable and consistent
- 2-5 years of contact center or customer service experience with a minimum of two years in a leadership/management role
- Thrives in a fast-paced environment with changing priorities and goals
- Able to commute to our office in Ft. Lauderdale
Responsibilities:
- Model Inktel's Passion for People in every interaction.
- Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential.
- Implement strategies to keep attrition low.
- Oversee the day-to-day operation of your assigned program and ensure that program goals, such as service level, quality, and staffing, are met.
- Drive a culture of accountability, continuous improvement, and personal excellence.
- Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them or their customers.
- Prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues.
- Work constructively with other departments, such as client services, quality assurance, training, and recruiting, to share ideas and leverage best practices.
- Develop and audit quality assurance strategies to ensure the delivery of world-class service.
Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan.
Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Inktel
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
Miami Lakes, FL, US
Year founded
1993