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Inframark

60 Inframark Customer Service Representative Jobs Hiring Near You

Inframark

Billing Representative I

Jersey Village, TX · On-site

$14.75 - $19.25/hr

Join Inframark: Leading the Way in Water Management Ready to build a career and make your community ... Qualifications * 1-2 years of customer service or call center experience; utilities experience a ...

Inframark

Community Service Attendant

Cooper City, FL · On-site

... and Inframark Lead Community Service Attendant. * Other duties as assigned. EDUCATION, EXPERIENCE AND SKILLS Education/Experience : High School Diploma or GED. Must be Customer Service oriented.

Inframark

Field Service Technician I

Humble, TX · On-site

Position Summary Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. This role involves operating service ...

Inframark

Field Service Technician I

Brookshire, TX · On-site

Position Summary Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. This role involves operating service ...

Inframark

Field Service Technician I

Brookshire, TX · On-site

Position Summary Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. This role involves operating service ...

Inframark

Field Service Technician I

Forney, TX · On-site

Position Summary Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. This role involves operating service ...

Inframark

Field Service Technician I

Brookshire, TX · On-site

Position Summary Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. This role involves operating service ...

Inframark

Field Service Technician I

Forney, TX · On-site

Position Summary Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. This role involves operating service ...

Inframark

Field Service Technician I

Brookshire, TX · On-site

Position Summary Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. This role involves operating service ...

Inframark

Field Service Technician I

Humble, TX · On-site

Position Summary Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. This role involves operating service ...

Inframark

Field Service Technician I

Brookshire, TX · On-site

Position Summary Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. This role involves operating service ...

Inframark

Community Service Attendant

Cooper City, FL · On-site

... and Inframark Lead Community Service Attendant. * Other duties as assigned. EDUCATION, EXPERIENCE AND SKILLS Education/Experience : High School Diploma or GED. Must be Customer Service oriented.

Inframark

Community Service Attendant

Land O Lakes, FL · On-site

... and Inframark Lead Community Service Attendant. * Other duties as assigned. EDUCATION, EXPERIENCE AND SKILLS Education/Experience : High School Diploma or GED. Must be Customer Service oriented.

Inframark

Gas Technician

Tifton, GA · On-site

Strong customer service skills and a commitment to safety. * Willingness to work outdoors in all weather conditions. Why Join Inframark? * Paid training and career advancement opportunities. * Stable ...

Inframark

Field Service Manager

Norcross, GA · On-site

Join Inframark: Pioneering Automation and Intelligence Step into the future with Inframark's award ... Support customer requests and align technician qualifications to meet project requirements ...

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Inframark Jobs Information

What is it like to work at Inframark?

Inframark is a company that values collaboration and innovation, fostering a culture of teamwork and continuous improvement. As a leading provider of water and wastewater management services, Inframark's employees work in a dynamic environment that combines technical expertise with a focus on customer satisfaction, often collaborating with clients and stakeholders to develop and implement effective solutions. For those interested in a career in water management or a related field, Inframark offers opportunities for professional growth and development, with a range of roles available in operations, maintenance, and management.

What makes Inframark an attractive place to work?

Inframark is a leading provider of water and wastewater management services, recognized for its expertise and commitment to delivering high-quality solutions to its clients. The company fosters a collaborative work environment that encourages innovation, teamwork, and professional growth, with opportunities for employees to develop their skills and expertise in a stable and supportive setting. By joining Inframark, individuals can contribute to the company's mission of protecting public health and the environment, while also advancing their careers and achieving their personal and professional goals.

Do workers at Inframark get paid breaks?

Sometimes. Only some people get paid breaks.
52% of people say they don’t get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Inframark pay people when they’re sick?

Yes. Most people get paid when they’re sick.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.

At Inframark, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
35% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Inframark affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 23 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people get paid time off at Inframark?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 20% of people with changing schedules find out their shifts one week or less ahead of time.
  • 60% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at Inframark worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Inframark workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Inframark workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Inframark?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Inframark managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2025.

Do jobs at Inframark spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Inframark?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Inframark good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Inframark feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Inframark get to take their breaks without interruption?

Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Inframark?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Inframark enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Inframark recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Inframark?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Inframark?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Inframark’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Inframark is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Inframark?

What are the most popular categories at Inframark?

Infographic showing various Customer Service Representative job openings at Inframark in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Bilingual Customer Service Representative I

Inframark

Katy, TX • On-site

$14.25 - $18/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 2 days ago

Inframark rating

8.0

Company rating: 8.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

33rd of 53 rated energy and utility

Job description

Join Inframark: Leading the Way in Water Management
Ready to build a career and make your community better? At Inframark, we manage and maintain municipal water and wastewater systems, ensuring clean, safe, and reliable water services for communities. It's more than just a job - it's a chance to grow, learn, and be part of something that matters! Ready to make a difference? Apply Today!
Why Work for Inframark?
Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.
JOB FUNCTION/ PURPOSE
The Customer Service Representative I is responsible for handling and processing incoming calls and requests from customers.
RESPONSIBILITIES
  • Takes, prepares, tracks and expedites customer orders and inquiries by phone and in person.
  • Fills out necessary paperwork associated with each transaction. Generates reports as needed.
  • Refers service failure complaints to designated departments for investigation.
  • Inputs information regarding inspections and payments.
  • Prepares basic correspondence with customers.
  • May be responsible for maintaining a cash drawer and processing cash payments.
  • Other duties as assigned.

Education/Experience: High School Diploma or GED and 1-year related experience.
Technical: Basic proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Ability to work with numbers, including calculations & cash handling. Ability to type 35 WPM, including Alpha-numeric keys & 10 key-machine. Other technical skills (specific to role and location): Basic map reading ability. Ability to read meters. Working knowledge of billing & payment processing.
Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Willing to help others. Maintains composure in challenging situations.
Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality.
Managing For Results: Works well with supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks.
Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments.
PHYSICAL DEMANDS
The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.
Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Learn more about us at Utility Districts - Inframark

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