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60 Informatica Senior Technical Support Engineer Jobs Hiring Near You

Technical Support Engineer

Sunnyvale, CA ยท On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Collection, analysis and change recommendations of configuration information * Collection and ...

Technical Support Engineer

Sunnyvale, CA ยท On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Collection, analysis and change recommendations of configuration information * Collection and ...

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... genetic information, disability or protected veteran status. We are committed to providing a ...

We are seeking to hire our first Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the ...

... IT infrastructure. * Willing to provide on-call support coverage for customers. What you'll need ... Ability to travel up to15 % after the training period (Senior roles may require up to 15% ongoing ...

Technical Support Engineer Location:Chicago 60604 Salary:Competitive Join our team of expert ... Bachelor's degree in computer science, information technology, or a related field (or equivalent ...

As a Technical Support Engineer, you will be part of the Customer Support Department supporting technical operations and customer service initiatives. The ideal candidate will demonstrate strong ...

Technical Support Engineer

Toronto, ON ยท On-site

CA$100K - CA$125K/yr

Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability. * Troubleshoot SDK ...

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Knowledge of hardware troubleshooting, networking, and IT product management. * Experience with ...

Technical Support Engineer

San Francisco, CA ยท On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Knowledge of hardware troubleshooting, networking, and IT product management. * Experience with ...

The Associate Technical Support Engineer (TSE) is a frontline support engineer and provides ... Information Systems, Networking or similar field, or equivalent work experience required. 2+ years ...

Senior Technical Support Manager

Washington, DC ยท On-site

$128K - $177K/yr

Senior Technical Support Manager WHO WE ARE: STAHL Companies provides the Program Management for ... This role requires deep expertise in engineering, program management, and technical oversight, with ...

Technical Support Engineer

Erlanger, KY ยท On-site

$60K - $75K/yr

๐Ÿš€ Build your career at the forefront of industrial safety Application & Technical Support Engineer | Fortress Safety (Halma plc) ๐Ÿ“ Erlanger, Kentucky (Office-based) Join a business that ...

New

A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets ... Review and translate SQL database information, application error logs, and other diagnostic data.

Showing results 41-60

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Technical Support Engineer

Technical Support Engineer

Fortinet, Inc.

Sunnyvale, CA โ€ข On-site

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business.

You would act as the Technical Support Engineer for Switching and Wireless Team.ย 

As a Technical Support Engineer, you will:

Provide direct technical web and telephone support to Fortinet customers including:

  • Support and troubleshooting on the wireless and switching range of Fortinet products
  • Collection, analysis and change recommendations of configuration information
  • Collection and analysis of customer network information
  • Collection and initial analysis of packet trace information
  • Recommend corrective actions based on analysis
  • Provide customer education where needed due to gaps in networking, product knowledge etc
  • Consultation of technical documentation, bulletins and release notes for known problems
  • Reproduction of customer environments on lab equipment
  • Follow up on technical cases including proper escalation and management of the case until case closure.
  • Manage customer communications and expectations until the closure of each case

Job Requirements:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

  • Experience in a technical support role in a networking/security company or equivalent education
  • Strong understanding of WiFi 802.11 networks, 4G LTE experience.
  • Strong understanding of TCP/IP, routing protocols, L2/L3 switches
  • Experience with security products firewalls, IPSec, IDS/IPS, WIDS
  • Strong troubleshooting and problem solving skills
  • Extensive working knowledge of Windows, MACOs,UNIX or Linux
  • Previous call center experience, preferably supporting data networking products and/or security products is desirable.
  • Strong English skills both written and verbal.
  • Must be authorized to work in the U.S. without sponsorship

Educational Requirements:

Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.ย 

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

The US base salary range for this full-time position is $90,000-$110,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.

Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.