Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we ... Demonstrated time management skills Knowledge, Skills, Abilities • Must have the ability to ...
60 Independence Blue Cross Client Manager Jobs Hiring Near You
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we ... Demonstrated time management skills Knowledge, Skills, Abilities • Must have the ability to ...
Supervisor- Operations
Philadelphia, PA · On-site
... Management, coaching and counseling. • Establishes appropriate goals and performance standards ... Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 ...
Supervisor- Operations
Philadelphia, PA · On-site
... Management, coaching and counseling. • Establishes appropriate goals and performance standards ... Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 ...
Collections Analyst
Philadelphia, PA · On-site
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our ... Manage a book of business that includes claims overpayment recoveries (Provider/Subscriber)
Collections Analyst
Philadelphia, PA · On-site
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our ... Manage a book of business that includes claims overpayment recoveries (Provider/Subscriber)
Ability to independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability to ...
Ability to independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability to ...
Supv Collections
Philadelphia, PA · On-site
... ensure the accurate management, recovery, allocation, and reporting of claim overpayment ... Ability to work independently while maintaining a high degree of accountability and ownership.
Supv Collections
Philadelphia, PA · On-site
... ensure the accurate management, recovery, allocation, and reporting of claim overpayment ... Ability to work independently while maintaining a high degree of accountability and ownership.
... or managed care experience preferred. Skills 1. Proficient in Microsoft Office Suite. 2. Excellent oral and written communication skills. 3. Ability to work independently and within a team. 4. ...
... or managed care experience preferred. Skills 1. Proficient in Microsoft Office Suite. 2. Excellent oral and written communication skills. 3. Ability to work independently and within a team. 4. ...
The Associate Account Executive works with the Account Sales Rep and Management to manage external customer, client, consultant, or broker relationships. Assists in the development and execution of ...
The Associate Account Executive works with the Account Sales Rep and Management to manage external customer, client, consultant, or broker relationships. Assists in the development and execution of ...
The ability to independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability ...
The ability to independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability ...
Senior Auditor (MAR)
Philadelphia, PA · On-site
$81K - $100K/yr
... to work independently and manage multiple priorities, in accordance to established timelines. • Master's in Accounting or equivalent degree or CPA or CIA certification preferred. • Prior ...
Senior Auditor (MAR)
Philadelphia, PA · On-site
$81K - $100K/yr
... to work independently and manage multiple priorities, in accordance to established timelines. • Master's in Accounting or equivalent degree or CPA or CIA certification preferred. • Prior ...
Quality Business Analyst
Philadelphia, PA · On-site
... client setup, enrollment, and other operational areas. • Foundational knowledge of systems, including Front Office System (FOS), HealthRules Payor (HRP), PRIME, Virtual Appeals Manager (VAM ...
Quality Business Analyst
Philadelphia, PA · On-site
... client setup, enrollment, and other operational areas. • Foundational knowledge of systems, including Front Office System (FOS), HealthRules Payor (HRP), PRIME, Virtual Appeals Manager (VAM ...
Talent Management, Leadership Development & Learning Builds integrated talent systems and ... Advise on complex organizational, workforce, and operating model decisions and support cross ...
Talent Management, Leadership Development & Learning Builds integrated talent systems and ... Advise on complex organizational, workforce, and operating model decisions and support cross ...
... client management regarding audit requirements and processes. Qualifications/Skills: • BA/BS in Business Administration, Accounting, or related discipline, or equivalent knowledge acquired by on ...
... client management regarding audit requirements and processes. Qualifications/Skills: • BA/BS in Business Administration, Accounting, or related discipline, or equivalent knowledge acquired by on ...
Proven ability to manage multiple high-impact priorities in a deadline-driven environment. Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 days a ...
Proven ability to manage multiple high-impact priorities in a deadline-driven environment. Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 days a ...
... independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability to interact ...
... independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability to interact ...
Thank you! Consistently rated among the top Medicare products in the region, Independence is ... Analytics * Product Management & Development * Leadership * Regulatory & Compliance * Marketing
Thank you! Consistently rated among the top Medicare products in the region, Independence is ... Analytics * Product Management & Development * Leadership * Regulatory & Compliance * Marketing
Quality Business Analyst
Philadelphia, PA · On-site
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our ... Effective time management, shown through the ability to prioritize deliverables and communicate ...
Quality Business Analyst
Philadelphia, PA · On-site
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our ... Effective time management, shown through the ability to prioritize deliverables and communicate ...
Financial Systems Analyst
Philadelphia, PA · On-site
$86K - $117K/yr
Manage application configuration, including metadata, dimensions, hierarchies, forms, business ... Knowledge of financial planning, budgeting, and forecasting processes Independence has implemented ...
Financial Systems Analyst
Philadelphia, PA · On-site
$86K - $117K/yr
Manage application configuration, including metadata, dimensions, hierarchies, forms, business ... Knowledge of financial planning, budgeting, and forecasting processes Independence has implemented ...
College Co-op: Provider Contract Administration Analyst
Philadelphia, PA · On-site
$69K - $84K/yr
Co-op • Manage the end-to-end lifecycle of standard agreements between Independence and AmeriHealth with ancillary providers • Ensure contracts comply with applicable policies, regulations, and ...
College Co-op: Provider Contract Administration Analyst
Philadelphia, PA · On-site
$69K - $84K/yr
Co-op • Manage the end-to-end lifecycle of standard agreements between Independence and AmeriHealth with ancillary providers • Ensure contracts comply with applicable policies, regulations, and ...
Billing Analyst - AHA
Philadelphia, PA · On-site
$48K - $64K/yr
Escalate setup and billing issues to appropriate levels of management * Coordinate with Corporate ... Ability to multitask and prioritize activities Independence has implemented a "Hybrid" model which ...
Billing Analyst - AHA
Philadelphia, PA · On-site
$48K - $64K/yr
Escalate setup and billing issues to appropriate levels of management * Coordinate with Corporate ... Ability to multitask and prioritize activities Independence has implemented a "Hybrid" model which ...
... Independence's CMS Star Ratings. Key Responsibilities: • Partner with management and department leaders to define business requirements for reporting and analysis • Analyze and interpret CMS ...
... Independence's CMS Star Ratings. Key Responsibilities: • Partner with management and department leaders to define business requirements for reporting and analysis • Analyze and interpret CMS ...
Independence Blue Cross Jobs Information
Do workers at Independence Blue Cross get paid breaks?
Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.
38% of people say they don’t get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.
Does Independence Blue Cross pay people when they’re sick?
Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.
At Independence Blue Cross, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and August 2026.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and August 2026.
Is the health insurance from Independence Blue Cross affordable enough for their workers?
Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and August 2026.
95% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and August 2026.
Do people get paid time off at Independence Blue Cross?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and August 2026.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and August 2026.
Do workers at Independence Blue Cross worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.
100% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.
Do Independence Blue Cross workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.
46% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.
How easy is it for Independence Blue Cross workers to change shifts?
Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and January 2026.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and January 2026.
How easy is it to get time off at Independence Blue Cross?
Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.
78% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.
Do Independence Blue Cross managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.
Do jobs at Independence Blue Cross spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
How easy is it to take sick days at Independence Blue Cross?
Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.
Is working at Independence Blue Cross good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at Independence Blue Cross feel treated with respect by their managers?
Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.
91% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at Independence Blue Cross get to take their breaks without interruption?
Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.
87% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.
Is it stressful to work at Independence Blue Cross?
Some people feel stressed here.
62% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.
62% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at Independence Blue Cross enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.
40% of people report they don’t enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people at Independence Blue Cross recommend working with their team?
Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people get enough training when they start at Independence Blue Cross?
Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.
83% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people get support to advance at Independence Blue Cross?
Most people are given support to advance their career here.
In the last year, 76% of people report being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.
In the last year, 76% of people report being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people think Independence Blue Cross’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.
Do workers feel well informed about how Independence Blue Cross is doing?
Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.
What other companies are hiring for Client Manager jobs?
What are the most popular jobs at Independence Blue Cross?
What are the most popular categories at Independence Blue Cross?
Supervisor Operations (Call-center) [Hybrid- DE, PA, NJ]
Philadelphia, PA • On-site
Full-time
Re-posted 9 days ago
Key responsibilities
Supervises and implements departmental functions, policies, and procedures within Customer Service.
Coordinates departmental functions, evaluates operational effectiveness, and reallocates resources as necessary.
Schedules, trains, and organizes personnel to manage workflow volumes and provides ongoing feedback and coaching to staff.
Independence Blue Cross rating
8.8
Based on 26 frontline employees who took The Breakroom Quiz
57th of 315 rated insurance
Job description
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.
Job Summary:
TheSupervisor of Operationsis responsible for administration of the Operational Unit within Customer Service. Responsible for ensuring that all departmental functions are completed promptly, thoroughly, professionally and accurately. Providers work leadership, assistance, and training to those supervised. Assists in the achievement of departmental goals.
Responsibilities
• Supervises and implements departmental functions, policies and procedures with all internal and external contacts.
• Evaluates effectiveness and efficiency of operational areas and takes action t reallocate resources as necessary.
• Creates and implements programs to enhance the level of service provided to customers.
• Communicates, implements, and interprets corporate and departmental policies and procedures.
• Maintains department standards to ensure optimal customer support.
• Provides subordinates with ongoing feedback, coaching, and counseling on performance for achievement of all benchmarks.
• Provides technical expertise related to job unit function.
• Schedules, trains, and organizes personnel to accommodate immediate and anticipated workflow volumes.
• Coordinates departmental functions with all internal and external contacts.
• Compiles and prepares required data for report information pertaining to unit.
• Ensures that all inquiries and follow-up are handled in a professional, accurate, prompt and courteous manner.
• Serves as the next level contact for problems/issues that staff cannot resolve.
• Selects, develops, appraises, and recommends compensation for subordinates. Interviews and makes recommendations for hires and promotions.
• Encourages the professional progression of staff through Performance Management, coaching and counseling.
• Establishes appropriate goals and performance standards and makes recommendations for career path of staff.
• Ensures that department systems and supports are operational.
• Performs all other appropriate responsibilities and duties as assigned.
Qualifications:
Education
Experience
(5) years related insurance operations experience. The incumbent must possess tact, diplomacy, and professionalism to effectively handle all internal and external issues.
Demonstrated time management skills
Knowledge, Skills, Abilities
• Must have the ability to manage organize, plan and provide leadership to staff. Ability to develop and motivate staff to facilitate professional growth.
-Excellent oral and written communication skills, as well as ability to carry out assignments with minimal guidance.
-Exposure to an operations services environment is highly recommended.
-Analytical ability to identify and resolve staff and customer problems.
-Must be able to prioritize work in an environment that changes frequently. Demonstrated time management skills.
-10% travel required to vendor sites
-Call center is open from 8:00am-9:00pm, must have flexibility, as business needs will dictate the shift hours (ex: possibility of 1:00pm-9:00pm shift).
Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the "Hybrid" model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
Job Summary:
TheSupervisor of Operationsis responsible for administration of the Operational Unit within Customer Service. Responsible for ensuring that all departmental functions are completed promptly, thoroughly, professionally and accurately. Providers work leadership, assistance, and training to those supervised. Assists in the achievement of departmental goals.
Responsibilities
• Supervises and implements departmental functions, policies and procedures with all internal and external contacts.
• Evaluates effectiveness and efficiency of operational areas and takes action t reallocate resources as necessary.
• Creates and implements programs to enhance the level of service provided to customers.
• Communicates, implements, and interprets corporate and departmental policies and procedures.
• Maintains department standards to ensure optimal customer support.
• Provides subordinates with ongoing feedback, coaching, and counseling on performance for achievement of all benchmarks.
• Provides technical expertise related to job unit function.
• Schedules, trains, and organizes personnel to accommodate immediate and anticipated workflow volumes.
• Coordinates departmental functions with all internal and external contacts.
• Compiles and prepares required data for report information pertaining to unit.
• Ensures that all inquiries and follow-up are handled in a professional, accurate, prompt and courteous manner.
• Serves as the next level contact for problems/issues that staff cannot resolve.
• Selects, develops, appraises, and recommends compensation for subordinates. Interviews and makes recommendations for hires and promotions.
• Encourages the professional progression of staff through Performance Management, coaching and counseling.
• Establishes appropriate goals and performance standards and makes recommendations for career path of staff.
• Ensures that department systems and supports are operational.
• Performs all other appropriate responsibilities and duties as assigned.
Qualifications:
Education
- Undergraduate degree is preferred plus a minimum of one (1) year of relevant experience.
Experience
(5) years related insurance operations experience. The incumbent must possess tact, diplomacy, and professionalism to effectively handle all internal and external issues.
Demonstrated time management skills
Knowledge, Skills, Abilities
• Must have the ability to manage organize, plan and provide leadership to staff. Ability to develop and motivate staff to facilitate professional growth.
-Excellent oral and written communication skills, as well as ability to carry out assignments with minimal guidance.
-Exposure to an operations services environment is highly recommended.
-Analytical ability to identify and resolve staff and customer problems.
-Must be able to prioritize work in an environment that changes frequently. Demonstrated time management skills.
-10% travel required to vendor sites
-Call center is open from 8:00am-9:00pm, must have flexibility, as business needs will dictate the shift hours (ex: possibility of 1:00pm-9:00pm shift).
Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the "Hybrid" model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
What Independence Blue Cross employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Independence Blue Cross
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Philadelphia, PA, US
Year founded
1938