Serve as information resource to Audit and client management regarding audit requirements and ... Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 ...
60 Independence Blue Cross Client Manager Jobs Hiring Near You
Serve as information resource to Audit and client management regarding audit requirements and ... Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 ...
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we ... Demonstrated time management skills Knowledge, Skills, Abilities • Must have the ability to ...
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we ... Demonstrated time management skills Knowledge, Skills, Abilities • Must have the ability to ...
... independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability to interact ...
... independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability to interact ...
Collections Analyst
Philadelphia, PA · On-site
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our ... Manage a book of business that includes claims overpayment recoveries (Provider/Subscriber)
Collections Analyst
Philadelphia, PA · On-site
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our ... Manage a book of business that includes claims overpayment recoveries (Provider/Subscriber)
Ability to independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability to ...
Ability to independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability to ...
Supv Collections
Philadelphia, PA · On-site
... ensure the accurate management, recovery, allocation, and reporting of claim overpayment ... Ability to work independently while maintaining a high degree of accountability and ownership.
Supv Collections
Philadelphia, PA · On-site
... ensure the accurate management, recovery, allocation, and reporting of claim overpayment ... Ability to work independently while maintaining a high degree of accountability and ownership.
... or managed care experience preferred. Skills 1. Proficient in Microsoft Office Suite. 2. Excellent oral and written communication skills. 3. Ability to work independently and within a team. 4. ...
... or managed care experience preferred. Skills 1. Proficient in Microsoft Office Suite. 2. Excellent oral and written communication skills. 3. Ability to work independently and within a team. 4. ...
... independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability to interact ...
... independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability to interact ...
Senior Auditor
Philadelphia, PA · On-site
$81K - $100K/yr
Bring your drive for excellence, team orientation, and customer commitment to Independence; help us ... management via reports, memos, and presentations. • Assist in the follow-up of the status of ...
Senior Auditor
Philadelphia, PA · On-site
$81K - $100K/yr
Bring your drive for excellence, team orientation, and customer commitment to Independence; help us ... management via reports, memos, and presentations. • Assist in the follow-up of the status of ...
Senior Auditor (MAR)
Philadelphia, PA · On-site
$81K - $100K/yr
... to work independently and manage multiple priorities, in accordance to established timelines. • Master's in Accounting or equivalent degree or CPA or CIA certification preferred. • Prior ...
Senior Auditor (MAR)
Philadelphia, PA · On-site
$81K - $100K/yr
... to work independently and manage multiple priorities, in accordance to established timelines. • Master's in Accounting or equivalent degree or CPA or CIA certification preferred. • Prior ...
... independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability to interact ...
... independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability to interact ...
Project Leader
Philadelphia, PA · On-site
Independently plan, manage, coordinate, and oversee project activities and daily operational functions to ensure that key goals and objectives are accomplished in keeping with established priorities ...
Project Leader
Philadelphia, PA · On-site
Independently plan, manage, coordinate, and oversee project activities and daily operational functions to ensure that key goals and objectives are accomplished in keeping with established priorities ...
Supervisor- Operations
Philadelphia, PA · On-site
... Management, coaching and counseling. • Establishes appropriate goals and performance standards ... Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 ...
Supervisor- Operations
Philadelphia, PA · On-site
... Management, coaching and counseling. • Establishes appropriate goals and performance standards ... Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 ...
Quality Business Analyst
Philadelphia, PA · On-site
... client setup, enrollment, and other operational areas. • Foundational knowledge of systems, including Front Office System (FOS), HealthRules Payor (HRP), PRIME, Virtual Appeals Manager (VAM ...
Quality Business Analyst
Philadelphia, PA · On-site
... client setup, enrollment, and other operational areas. • Foundational knowledge of systems, including Front Office System (FOS), HealthRules Payor (HRP), PRIME, Virtual Appeals Manager (VAM ...
... client management regarding audit requirements and processes. Qualifications/Skills: • BA/BS in Business Administration, Accounting, or related discipline, or equivalent knowledge acquired by on ...
... client management regarding audit requirements and processes. Qualifications/Skills: • BA/BS in Business Administration, Accounting, or related discipline, or equivalent knowledge acquired by on ...
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we ... methods and managing multiple, often overlapping priorities. Need to be able to trust this ...
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we ... methods and managing multiple, often overlapping priorities. Need to be able to trust this ...
... independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability to interact ...
... independently manage multiple priorities with varying levels of complexity and customer expectations to a successful conclusion with limited supervision is essential, as is the ability to interact ...
Customer Service Rep (Premier)
Philadelphia, PA · On-site
$16.25 - $22/hr
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the ...
Customer Service Rep (Premier)
Philadelphia, PA · On-site
$16.25 - $22/hr
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the ...
... and/or managed care experience preferred. Skills * Proficient in Microsoft Office Suite. * Excellent oral and written communication skills. * Ability to work independently and within a team.
... and/or managed care experience preferred. Skills * Proficient in Microsoft Office Suite. * Excellent oral and written communication skills. * Ability to work independently and within a team.
Quality Business Analyst
Philadelphia, PA · On-site
... client setup, enrollment, and other operational areas. • Foundational knowledge of systems, including Front Office System (FOS), HealthRules Payor (HRP), PRIME, Virtual Appeals Manager (VAM ...
Quality Business Analyst
Philadelphia, PA · On-site
... client setup, enrollment, and other operational areas. • Foundational knowledge of systems, including Front Office System (FOS), HealthRules Payor (HRP), PRIME, Virtual Appeals Manager (VAM ...
Independence Blue Cross Jobs Information
Do workers at Independence Blue Cross get paid breaks?
Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.
38% of people say they don’t get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.
Does Independence Blue Cross pay people when they’re sick?
Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.
At Independence Blue Cross, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and August 2026.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and August 2026.
Is the health insurance from Independence Blue Cross affordable enough for their workers?
Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and August 2026.
95% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and August 2026.
Do people get paid time off at Independence Blue Cross?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and August 2026.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and August 2026.
Do workers at Independence Blue Cross worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.
100% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.
Do Independence Blue Cross workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.
46% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.
How easy is it for Independence Blue Cross workers to change shifts?
Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and January 2026.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and January 2026.
How easy is it to get time off at Independence Blue Cross?
Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.
78% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.
Do Independence Blue Cross managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.
Do jobs at Independence Blue Cross spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
How easy is it to take sick days at Independence Blue Cross?
Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.
Is working at Independence Blue Cross good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at Independence Blue Cross feel treated with respect by their managers?
Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.
91% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at Independence Blue Cross get to take their breaks without interruption?
Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.
87% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.
Is it stressful to work at Independence Blue Cross?
Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.
62% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at Independence Blue Cross enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.
40% of people report they don’t enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people at Independence Blue Cross recommend working with their team?
Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people get enough training when they start at Independence Blue Cross?
Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.
83% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people get support to advance at Independence Blue Cross?
Most people are given support to advance their career here.
In the last year, 76% of people report being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.
In the last year, 76% of people report being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people think Independence Blue Cross’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.
Do workers feel well informed about how Independence Blue Cross is doing?
Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.
What other companies are hiring for Client Manager jobs?
What are the most popular jobs at Independence Blue Cross?
What are the most popular categories at Independence Blue Cross?
Full-time
Re-posted 10 days ago
Independence Blue Cross rating
8.8
Based on 26 frontline employees who took The Breakroom Quiz
57th of 304 rated insurance
Job description
Bring your drive for excellence, team orientation, and customer commitment to Independence; help us renew and reimagine our business and shape the future of health care.
The Senior Audit Analyst assists as a senior audit professional responsible for leading external operational audits, managing audit issue resolution and remediation, ensuring compliance with audit standards and policies, serving as a key liaison between auditors and stakeholders, reviewing audit documentation and responses for quality and accuracy, and mentoring junior audit analysts.
Qualifications:
Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the "Hybrid" model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
The Senior Audit Analyst assists as a senior audit professional responsible for leading external operational audits, managing audit issue resolution and remediation, ensuring compliance with audit standards and policies, serving as a key liaison between auditors and stakeholders, reviewing audit documentation and responses for quality and accuracy, and mentoring junior audit analysts.
- Serve in a senior role to ensure the timely completion of operational (and some financial) external audit projects in accordance with agreed-upon audit criteria, sound audit practices, and the IBC Audit Policy.
- Develop strategies and discuss with management approaches to resolve audit issues.
- Ensure all assigned deliverables are completed with the written audit expectations for the external audit project.
- Address all confirmed audit issues identified from an Operational Audit project with the internal IBC stakeholder departments to ensure the root cause has been properly identified, verify the implementation of remediation steps, and verify the completion of any financial/claim impacts.
- Serve as point of contact and knowledge expert for external auditors and internal stakeholder departments.
- Review all internal responses to potential errors/issues from departments for accuracy and completeness.
- Evaluate responses and modify as needed to address an internal or external audience properly.
- Prepare and quality review all audit supporting documentation prior to issuance.
- Monitor resolution of confirmed manual and systemic issues/errors.
- Serve as information resource to Audit and client management regarding audit requirements and processes.
- Train and develop new audit analysts.
Qualifications:
- B.S. Degree with 3 or more years of knowledge of healthcare operational auditing or equivalent quality analytical experience in healthcare products.
- Experienced knowledge in the utilization of operational audit procedures or quality review analysis experience to complete root cause analysis, verify implemented controls and resolutions to confirmed audit findings.
- General understanding of health care claim adjudication, provider pricing/contracting, and account benefit set-up for healthcare products.
- Working knowledge of medical healthcare benefits/product.
- Working knowledge of pharmacy benefits/products is preferred but not required.
- Preferred but not required working knowledge of federal regulations regarding Federal Employee Program (FEP)
- Preferred but not required working knowledge of the BCBSA Member Touchpoint Measures Program (MTM), BCBSA Line Desk Level Audit (LDLA), Interplan Teleprocessing System (ITS), Health Rules, and OSCAR claim adjudication systems is preferred but not required.
- Possess strong oral skills for communications with various levels of management and strong written skills for drafting responses to audit findings.
Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the "Hybrid" model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
What Independence Blue Cross employees say
Pay
Benefits
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About Independence Blue Cross
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Philadelphia, PA, US
Year founded
1938