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The FSQA Supervisor is responsible for supporting the food safety and quality control function within the company. The role includes a combination of supervision and active participation in the tasks to ensure that all products are safe, consistent, of the highest quality, and meet all requirements.

Detailed Responsibilities

Reporting & Planning

• Assign daily and weekly responsibilities for FSQA Techs, Leads, and Sanitors, making sure there are appropriate resources to cover all activities
• Assist FSQA Superintendent with development of daily, weekly, monthly, quarterly & annual schedules.
• Create FSQA Supervisor Recap; document any issues and work with the FSQA Superintendent for resolution
• Be aware & proactive on shift metric reporting, understanding report outs & working on plans for improvement.

Quality Control

• Oversee core FSQA functions for all process steps while working closely with production to help monitor and resolve any issues. This includes portioning, meal bagging, final box verification, etc.
• Support communications with Production Management regarding any process that does not meet the standard requirements, and work together with necessary parties (e.g., Production Management, Production Team Leads, Production Associates, Maintenance, Warehouse, FSQA Managers and FSQA and Sanitation Associates) to resolve issues
• Conduct GMP audits and notify production management of violations; work with Production to resolve any issue

Food Safety

• Perform daily, weekly, and/or monthly tasks as assigned by FSQA Superintendent and/or FSQA Leadership including, but not limited to: GMP Audits, Metal Detection Verification, Environmental Monitoring Swabbing, Lab Equipment Calibrations, Chemical Titrations, Pre-Shipment Review, Hold Management, and Start of Line and Pre-Operational Inspections.
• Hold team members and cross-functional partners accountable to Home Chef's food safety expectations
• Perform Food Safety record verifications including but not limited to: receiving, pre-operational, cook & chill, metal detection and Pre-Shipment Release.

Issue Escalation

• Work with FSQA Leadership to help resolve food and non-food procurement quality issues within the shift, including but not limited to, questions related to produce quality, portioning quantity, and missing ingredients
• Escalate any decisions to FSQA leadership as needed

People Management

• Oversee training programming, holding accountable for delivering all components of the Training program to new FSQA techs, leads, and sanitation associates.
• Train, coach and empower Quality Techs, Leads, and Sanitation associates
• Participate in performance review and corrective action meetings for Quality Tech, Leads, and sanitation associates with FSQA Superintendent

Training

• Assist in training of new employees on Food Safety & Quality and Sanitation practices

Issue Escalation

• Promptly notifies leadership when Food Safety & Quality issues or HACCP/HACQP deviations arise
• Placing product on FSQA hold and assisting with dispositions as required

Assisting in Production/Sanitation/Safety duties

• Assist in non-competitive functions when needed: e.g. sweeping floors, moving product and safety investigations

General Responsibilities

• Follow the facility GMPs and help enforce them throughout the facility
• Support the efforts of the company to maintain our food safety system (SQF) and quality and sanitation programs

Attitude and Attendance

• Arrives to work at scheduled time and follows time off request procedure
• Communicates with co-workers in a professional manner
• Treats co-workers with respect at all times
• Escalates attitude issues among associates to FSQA superintendent or Manager
• Employs effective teamwork skills to collaborate with Production
• Demonstrates ownership of tasks and job responsibilities on a consistent basis.

This position requires 5% travel.

Qualifications

• High school diploma or equivalent is required
• Proficiency in Microsoft Office programs and Google applications required
• Fluent in reading, writing, and speaking English is required; fluency in Spanish preferred.
• 3+ years of experience working in food quality / food safety, preferred
• Must be able to attain ServSafe Manager certification within 30 days of hire
• Ability to use, maintenance, and interpret results of laboratory and quality equipment and instrumentation
• Knowledge of filling and weighing equipment.
• Knowledge of metal detection, preferred