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Home Chef
Home Chef

60 Home Chef Customer Service Representative Jobs Hiring Near You

Home Chef

FSQA Superintendent

Lithia Springs, GA

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your ... service, genetic information, sexual orientation, marital status, order of protection status ...

Home Chef

FSQA Superintendent

Atlanta, GA

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your ... service, genetic information, sexual orientation, marital status, order of protection status ...

Home Chef

VP of Engineering

Chicago, IL · On-site

$185K - $239K/yr

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your ... service, genetic information, sexual orientation, marital status, order of protection status ...

Home Chef

VP of Engineering

Chicago, IL · On-site

$185K - $239K/yr

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your ... service, genetic information, sexual orientation, marital status, order of protection status ...

Home Chef

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your ... service, genetic information, sexual orientation, marital status, order of protection status ...

Home Chef

Plant HR Leader

San Bernardino, CA · On-site

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your ... service, genetic information, sexual orientation, marital status, order of protection status ...

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Home Chef Jobs Information

What is it like to work at Home Chef?

Home Chef is a company that values innovation, teamwork, and customer satisfaction, fostering a collaborative and dynamic work environment. As a meal kit delivery service, Home Chef's team structure is designed to support a fast-paced and agile workflow, with various departments working together to develop and deliver recipes, manage logistics, and provide customer support. Working at Home Chef may appeal to individuals who are passionate about food, technology, and customer experience, as the company offers opportunities to be part of a rapidly growing industry and contribute to the development of innovative meal solutions.

What makes Home Chef an attractive place to work?

Home Chef is a leading meal kit delivery company that has established itself as a pioneer in the food technology industry, offering a unique blend of convenience, quality, and innovation. The company's workplace culture values collaboration, creativity, and employee growth, with opportunities for team members to contribute to the development of new recipes, products, and services. By joining Home Chef, individuals can leverage their skills and experience to drive business success, foster a culture of innovation, and make a meaningful impact in the food industry.

Does Home Chef pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and June 2026.

How easy is it to get time off at Home Chef?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and June 2026.

How easy is it to take sick days at Home Chef?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at Home Chef feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
60% of people say they’re not treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and June 2026.

Is it stressful to work at Home Chef?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at Home Chef enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at Home Chef recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people get enough training when they start at Home Chef?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people get support to advance at Home Chef?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and June 2026.

Do workers feel well informed about how Home Chef is doing?

Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Home Chef?
What are the most popular categories at Home Chef?
Infographic showing various Customer Service Representative job openings at Home Chef in the United States as of August 2026, with employment types broken down into 77% Full Time, 4% Temporary, and 19% Nights. Highlights an 100% Physical job distribution.

Food Safety & Quality Assurance Manager

Home Chef

Bedford Park, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Home Chef rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

As the FSQA Manager, you are the strategic guardian of food safety and quality at our production facility. You will lead a high-performing team to ensure the integrity of two distinct, fast-growing business lines: our signature Meal Kit and our Ready-to-Heat (Tempo) products. This is not just a compliance role; it is a leadership position requiring a strategic mindset to drive continuous improvement, manage complex Tempo risk profiles, bridge the gap between corporate standards and site execution, and serve as a vital member of the Site Management Team.

Detailed Responsibilities

Strategic Leadership and Talent Development

  • Coach, train, and develop a multi-shift FSQA team to ensure they possess in-depth knowledge of both raw meal kit and RTH safety principles.
  • Partner with Production, Warehouse, and Continuous Improvement to integrate food safety into the facility's daily operational DNA.
  • Strategically build a talent pipeline at the site level to support business growth and technical complexity

Multi-Platform Governance & Project Management

  • Lead the implementation of Home Chef and SQF standards for both business platforms, ensuring consistent compliance with FDA and USDA requirements
  • Act as the site SME for FSQA programs, overseeing program pilots, validations, and readiness assessments.
  • Serve as the primary point of contact for all regulatory and third-party inspections, managing CAPA activities and systemic root cause investigations.

Strategic Improvement & Risk Assessment

  • Utilize internal and customer-reported data to identify trends and execute strategic initiatives that reduce errors and enhance the customer experience.
  • Lead site-level FSQA risk assessments for new product launches and process changes, ensuring food safety is integrated from concept to consumer.
  • Deliver against key site metrics that reflect broader company business objectives.
  • Drive the Root Cause Analysis (RCA) process for any incidents, ensuring permanent corrective and preventive actions are sustained.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

  • Bachelor's degree in food science, food technology, microbiology, or related field preferred (or 10+ years in FSQA food safety and quality assurance of equivalent high-level success)
  • 7-10 years experience in quality assurance, food safety, food distribution, food manufacturing, supply chain or related field
  • A proven track record in Ready-to-Eat (RTE) or Ready-to-Heat (RTH) operations is essential; you must understand the nuances of high-risk food environments.
  • Minimum 5 years supervisory experience required with at least 3 years successfully managing multi- shift operations or departments
  • Strong written and oral communication skills
  • A strategic thinker who thrives in fast-paced, evolving environments and can make high-stakes decisions with minimal supervision.
  • Previous experience with GFSI, FDA, and USDA inspections, programs, and expectations
  • Certifications:  SQF, PCQI, HACCP, and ServeSafe Manager at time of hire or within 6 months of position.
More About Us

Perks and benefits

  • Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
  • Medical, dental, vision, life and disability insurance available
  • Paid holidays, sick time and vacation time
  • 401k program
  • Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
How We Work Together

We are humble team players.
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

We are pragmatic next-level thinkers.
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.

We take ownership.
We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.

Be at Home at Home Chef

We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you'll be able to bring your whole self to an inclusive and enjoyable workplace.

We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com.

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