Holiday Inn
Holiday Inn

60 Holiday Inn Rooms Division Manager Jobs Hiring Near You

Guest Service Agent

Williamsburg, VA · On-site

$13.75 - $17.25/hr

Helps guest's complete registration cards and then assigns rooms accommodating special requests ... division. 19. Reports any unusual occurrences or request to the manager or assistant manager 20.

Guest Service Agent

Williamsburg, VA · On-site

$13.75 - $17.25/hr

Helps guest's complete registration cards and then assigns rooms accommodating special requests ... division. 19. Reports any unusual occurrences or request to the manager or assistant manager 20.

General Manager Job purpose The role of the Food & Beverage Manager is to manage the daily ... Walk meeting rooms weekly and report all maintenance issues to Maintenance department immediately.

Front Desk Supervisor

Fresno, CA · On-site

$17 - $21.75/hr

... rooms and meeting spaces are managed properly. - Work with team to forecast and yield manage rates to maximize revenue for the hotel. - Know the hotel's marketing program, specials & packages and use ...

... on rooms and other operating areas. • Provide effective leadership to hotel team members. • ... Strong management skills, ability to appropriately assign or delegate work and authority to others ...

Front Desk Supervisor

Flagstaff, AZ · On-site

$16.75 - $21.50/hr

... rooms and meeting spaces are managed properly. - Work with team to forecast and yield manage rates to maximize revenue for the hotel. - Know the hotel's marketing program, specials & packages and use ...

... rooms. Skills, Educational Background, Experience and Basic Expectations: - Bachelor's degree / Schooling equivalent in Hotel Management/Business Administration. - Minimum 2 years of Front Office ...

Requires knowledge of property management systems for a variety of brands. * Directs and/or conducts property internal audits. * Assists corporate staff when in the field with information flow.

... rooms. Skills, Educational Background, Experience and Basic Expectations: Bachelor's degree / Schooling equivalent in Hotel Management/Business Administration. Minimum 2 years of Front Office/Guest ...

... rooms.Skills, Educational Background, Experience and Basic Expectations:− Bachelor's degree / Schooling equivalent in Hotel Management/Business Administration.− Minimum 2 years of Front Office ...

Banquet Set Up

Champaign, IL · On-site

$13.50 - $17/hr

Vacuums meeting and banquet rooms. * Replaces light bulbs in meeting rooms. KHC POLICIES ... CRISIS MANAGEMENT: Must be able to handle a crisis in a calm, effective manner. This includes upset ...

PM Guest Service Agent

Charlotte, NC · On-site

$14.50 - $18.25/hr

Anticipate low occupancy periods and coordinate blocking of rooms with Housekeeping Management. * Review the arrivals report for accuracy. Check printed registration cards against information on the ...

Room Attendant

Katy, TX · On-site

$12/hr

... rooms for our guests that delivers an overall positive impression of the property. The impact ... and manage workload. - Work cohesively with co-workers as part of a team. - Ability to work ...

Room Attendant

Sedona, AZ · On-site

$13.50 - $16.75/hr

... rooms for our guests that delivers an overall positive impression of the property. The impact ... manage workload. − Work cohesively with co-workers as part of a team. − Ability to work ...

Room Attendant

Katy, TX

$12 - $15/hr

Update the status of rooms cleaned on the assignment sheet and communicate discrepancies to the ... Able to organize, plan ahead and manage workload. Work cohesively with co-workers as part of a team.

General Manager Summary: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk ...

Ability to respond to complaints or inquiries from groups of managers, customers, employees and general public. Ability to communicate effectively before groups of customers or employees in person ...

Showing results 41-60

Holiday Inn Jobs Information

What is it like to work at Holiday Inn?

Holiday Inn is a hospitality company that values providing exceptional guest experiences and fostering a culture of warmth, inclusivity, and teamwork. As a global hotel chain, Holiday Inn offers a diverse and dynamic work environment with opportunities to collaborate with colleagues from various backgrounds and departments, from front desk and housekeeping to food and beverage services. Working at Holiday Inn may appeal to individuals who are passionate about delivering outstanding customer service, enjoy working in a fast-paced environment, and are eager to develop their skills in the hospitality industry.

What makes Holiday Inn an attractive place to work?

Holiday Inn is a well-established global hospitality brand with a long history of providing quality accommodations and services to travelers. The company offers a dynamic work environment that values teamwork, innovation, and guest satisfaction, with opportunities for employees to develop their skills and advance in their careers. By joining Holiday Inn, individuals can contribute to a global network of hotels and resorts, gain experience in the hospitality industry, and enjoy opportunities for professional growth and development.

Do workers at Holiday Inn get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.

Does Holiday Inn pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and July 2026.

At Holiday Inn, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

Are part-time workers able to get health insurance from Holiday Inn?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Holiday Inn?

Most people who work part-time don’t get paid time off.
68% of people who work part-time say they don’t get paid time off
Based on data from 19 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Holiday Inn affordable enough for their workers?

Most people say the health insurance costs are okay.
74% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Holiday Inn?

Some people get paid time off from work.
46% of people say they don’t get paid time off.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 88% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 2% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers at Holiday Inn worry about hours?

Some people worry about getting enough hours.
45% of people report they worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Holiday Inn workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and June 2026.

How easy is it for Holiday Inn workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

How easy is it to get time off at Holiday Inn?

Some people find it hard to get time off.
62% of people report it’s hard to get time off.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Holiday Inn managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.

Do jobs at Holiday Inn spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and July 2026.

How easy is it to take sick days at Holiday Inn?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a Holiday Inn job good for students?

Most students say this is a good place to work if you’re studying.
86% of students report this is a good place to work if you’re studying.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Holiday Inn good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
52% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Holiday Inn feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 64 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Holiday Inn get to take their breaks without interruption?

Only some people get breaks without interruption.
59% of people report that their breaks get interrupted.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at Holiday Inn?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Holiday Inn enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Holiday Inn recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Holiday Inn?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Holiday Inn?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Holiday Inn’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Holiday Inn is doing?

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and July 2026.

What are the most popular categories at Holiday Inn?

Infographic showing various Rooms Division Manager job openings at Holiday Inn in the United States as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% Physical job distribution.

Guest Service Agent

Holiday Inn

Williamsburg, VA • On-site

$13.75 - $17.25/hr

Full-time

Re-posted 16 days ago


Holiday Inn rating

5.1

Company rating: 5.1 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

86th of 108 rated hotels


Job description

Guest Service Agent
Job Summary: Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guest's complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property.
Duties and Responsibilities:
1. Registers guests and assigns rooms. Accommodates special requests whenever possible.
2. Assists in pre-registration and blocking of rooms for reservations.
3. Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures
4. Understands room status and room status tracking.
5. Knows room locations, types of rooms available, and room rates.
6. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
7. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
8. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
9. Files room keys.
10. Knows how to use front office equipment.
11. Processes guest check-outs.
12. Posts and files all charges to guest, master, and city ledger accounts.
13. Follows procedures for issuing and closing safe deposit boxes.
14. Uses proper telephone etiquette.
15. Uses proper mail, package, and message handling procedures.
16. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
17. Attends department meetings.
18. Coordinates guestroom maintenance work with the engineering and maintenance division.
19. Reports any unusual occurrences or request to the manager or assistant manager
20. Knows all safety and emergency procedures. Is aware of accident prevention policies.
21. Maintains the cleanliness and neatness of the front desk area.
22. Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

Requisites
EDUCATION and/or EXPERIENCE: High school diploma at a minimum required and 3 or more years of hotel operations experienced preferred.
LANGUAGE SKILLS: Must have developed language skills to the point to be able to:

• Read and interpret documents in English such as routine correspondence, newspapers, periodicals, journals, and manuals.
• Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style.
• Ability to speak effectively in English to customers and employees.

REASONING ABILITY: Must have developed reasoning abilities to the point to be able to:
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to add, subtract, multiply and divide numbers; and ability to calculate figures and amounts such as discounts and percentages.
• Read and interpret business records and statistical reports.

COMPUTER SKILLS: Must have sufficient computer skills that will allow the individual to be able to use, in a proficient manner, certain Company-issued software programs implemented at the hotel, including but not limited to Microsoft Word, Microsoft Excel, Office 365, Microsoft Outlook, Company-issued internet browser programs, and Company-issued electronic mail programs. [NOTE: Company-issued software programs may change from time to time; the individual is required to learn the new programs and upgrades as soon as practicable after such items are provided to the hotel.]
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The employee must be able to see differences in widths and lengths of lines such as those on graphs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ENVIRONMENTAL CONDITIONS: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75 percent or more of the time inside.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.

IMPORTANT NOTE: Essential functions of this job are described under the headings above. The job requirements and features are subject to change from time to time due to the then-current needs and requirements of the Company and/or the hotel.

What Holiday Inn employees say

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Benefits

Hours and flexibility

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About Holiday Inn

Sourced by ZipRecruiter

Holiday Inn is a renowned hotel brand that operates worldwide and is part of the InterContinental Hotels Group (IHG). It was founded in 1952 and has since become one of the most recognizable names in the hospitality industry. Holiday Inn hotels are known for their comfortable accommodations and excellent customer service. They cater to both leisure and business travelers, offering a range of amenities and services to meet their needs. Holiday Inn hotels typically feature well-appointed rooms, on-site restaurants, meeting and event spaces, fitness centers, and sometimes swimming pools. The brand has different variations to cater to various segments of the market. For example, Holiday Inn Express is a more budget-friendly option, offering limited services but still providing a comfortable stay. On the other hand, Holiday Inn Resort properties are situated in popular vacation destinations and offer additional amenities such as pools, beach access, and family-friendly activities. Holiday Inn has a loyalty program called IHG Rewards Club, which allows guests to earn points for their stays and redeem them for various rewards, including free nights at Holiday Inn and other IHG properties. The brand's commitment to quality and consistency has earned it a strong reputation over the years. Holiday Inn hotels are located in numerous countries, making it a popular choice for travelers seeking reliable accommodations around the world. In recent years, Holiday Inn has also embraced sustainability initiatives, implementing energy-saving practices and environmentally friendly measures to reduce its carbon footprint.

Industry

Traveler accommodation and public relations agencies

Company size

1,001 - 5,000 Employees

Headquarters location

Atlanta, GA, US

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