70 Hims & Hers Customer Success Associate Jobs Hiring Near You

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS." To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

We are looking for a dependable Lead Fulfillment Ship Associate that will provide leadership and foster team cooperation of employees onsite at our fulfillment facility. You will respectfully communicate with all co-workers, ensure effective employee relations, and direct employees on the most effective ways to execute tasks. As a Lead Fulfillment Ship Associate, you will also be responsible for effective time management by maintaining momentum and keeping employees on task to successfully meet goals and deadlines. You must be extremely detail-oriented and reliable since the job has high responsibility as we serve our patients. You will work in an environment where the highest professional and ethical standards are maintained as well as being in full compliance with all Federal, State and Local laws and regulations.

• Support and follow direction from management and complete tasks with minimal supervision

• Perform duties of workers supervised, as needed

• Work to continuously improve in all aspects of the role

• Maintain the work area and equipment in a clean and orderly condition and follow pharmacy regulations

• Ensure medications are safely handled and packaged

You Have:

• Ability to remain in a stationary position 50% of the time.

• Ability to frequently move boxes weighing up to 20 pounds across the pharmacy for various needs

• High School diploma or GED Equivalent

• Strong communication skills and can work independently

• Flexibility to work a full time shift on a 4x10 schedule

• Competitive salary & comprehensive health benefits including medical, dental & vision

Conditions of Employment:

• This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.

• This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).

• Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.

• Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit ourGlobal Candidate Privacy Statement.