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64 Hibbett Customer Service Representative Jobs Hiring Near You

Hibbett Retail, Inc.

Sales Associate

Mount Vernon, OH

$10.45 - $12.54/hr

Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos ...

Hibbett Retail, Inc.

Sales Associate

Columbus, OH

$10.45 - $12.54/hr

Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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Hibbett Jobs Information

What is it like to work at Hibbett?

Hibbett is a sports retailer that values a culture of teamwork, customer focus, and community involvement, striving to create a welcoming and inclusive work environment.

As a company, Hibbett operates a team-based structure, with employees working together to achieve sales goals and provide excellent customer service in their stores. Hibbett's mission is to be the ultimate destination for sports enthusiasts, offering a wide range of products and services that cater to various interests and needs.

Working at Hibbett may appeal to individuals who are passionate about sports, enjoy working in a fast-paced retail environment, and are committed to delivering exceptional customer experiences, with opportunities for career growth and professional development within the company.

What makes Hibbett an attractive place to work?

Hibbett is a leading athletic footwear and apparel retailer with a strong presence in the US, known for its commitment to delivering exceptional customer experiences and community engagement. The company offers a dynamic work environment that values innovation, teamwork, and employee growth, with opportunities for professional development and advancement in a stable and supportive setting. By joining Hibbett, individuals can contribute to the company's mission of making a positive impact in the communities it serves, while also pursuing their own career goals and aspirations.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Hibbett?
What are the most popular categories at Hibbett?
Infographic showing various Customer Service Representative job openings at Hibbett in the United States as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% Physical job distribution.

Sales Associate

Hibbett Retail, Inc.

Mount Vernon, OH

$10.45 - $12.54/hr

Full-time

Re-posted 5 days ago

Job description

00168 Mount Vernon, OHLE_301 Hibbett Retail, Inc.

Hourly:

$10.45 - $12.54

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
  • Promote and sell services and merchandise provided by Hibbett I City Gear.
  • Consistently set goals to grow and improve selling skills and track overall sales.
  • Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
  • Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
  • Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
  • Consistently achieve and/or exceed sales targets and goals.
  • Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
  • Attend all staff meetings and tech clinics for the store.
  • Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS
  • 0-2 years of customer service experience.
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment.
  • Is a self-starter, has initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Is a team-player, passionate about outstanding customer service and selling merchandise.

Hibbett's Privacy Policy

Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett’s Privacy Policy to understand how the information you provide will be utilized and safeguarded.

By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.

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About Hibbett

Sourced by ZipRecruiter

From one store in 1945 to more than 1,000 today We know where we've been, where we're going, and who we are. See the evolution of Hibbett over the years from our very first store to now.Our Mission is to inspire self expression, from toe to head , one customer, one outfit and one community at a time.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Birmingham, AL, US

Year founded

1945

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