HELP USA
HELP USA

20 Help Usa Assistant Program Director Jobs Hiring Near You

Program Director

Bronx, NY · On-site

$75K/yr

Providing administrative and case management support to the assistant director and social service ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...

HELP One, Building C | 314 Hinsdale Street, Brooklyn, NY 11207 What You'll Do As Program Director ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...

Program Assistant

Manhattan, NY

$41K - $52K/yr

As Program Assistant, you'll provide support services for the Director and other support staff ... At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation ...

Program Assistant

Manhattan, NY · On-site

$41K - $52K/yr

As Program Assistant, you'll provide support services for the Director and other support staff ... At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation ...

Program Assistant

Manhattan, NY

$41K - $52K/yr

As Program Assistant, you'll provide support services for the Director and other support staff ... At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation ...

Program Assistant

New York, NY · On-site

$22.27/hr

As Program Assistant, you'll provide support services for the Director and other support staff ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...

Program: HELP Unity | 23 W 106th Street, NY, NY 10025 What You'll Do HELP USA is seeking an ... The Assistant Kitchen Manager will report to the Safety Director and will supervise appointed ...

HELP is seeking an Assistant Executive Director for one of its three Homebase programs in the Bronx ... USA policies and procedures. * Overseeing the subcontractor group that provides housing ...

Program: Mount Vernon | 240 Franklin Avenue, Mount Vernon, NY 10550 What You'll Do HELP USA is seeking an Administrative Assistant to provide support services for the Executive Director of one of our ...

Program: HELP Unity| 23 W. 106th Street, NY, NY 10025 What You'll Do HELP USA is seeking an Administrative Assistant to provide support services for the Executive Director of our single women ...

Program: Mount Vernon | 240 Franklin Avenue, Mount Vernon, NY 10550 What You'll Do HELP USA is seeking an Administrative Assistant to provide support services for the Executive Director of one of our ...

Program: Quarterstone| 225 25th Street, Brooklyn NY 11232 What You'll Do HELP USA is seeking an Administrative Assistant to support the Executive Director at one of our shelter locations. Your ...

Helper

New York, NY · On-site

$18.21/hr

Program: Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035 What You'll Do HELP USA is seeking a Kitchen Helper to join the food services team at one of our transitional, shelter ...

Helper

New York, NY · On-site

$18.21/hr

Program: Audubon | 284 Audubon Avenue, Manhattan, NY 10033 What You'll Do HELP USA is seeking a Kitchen Helper to join the food services team at one of our transitional, shelter housing sites.

Assistant Cook

Brooklyn, NY · On-site

$20.40/hr

Program: HWC - Glenmore | Location: 114 Snediker Ave, Brooklyn, NY 11207 What You'll Do HELP USA is seeking an Assistant Cook to join the food services team at one of our transitional, shelter ...

Helper

New York, NY · On-site

$18.21/hr

Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 What You'll Do HELP USA is seeking a Kitchen Helper to join the food services team at one of our transitional, shelter ...

Program: Morris | 285 East 171st Street, Bronx, NY 10457 What You'll Do HELP USA is seeking an Assistant Cook to join the food services team at one of our transitional, shelter housing sites.

Administrative Assistant

New York, NY · On-site

$19.75 - $26.50/hr

Program: HELP Unity| 23 W. 106th Street, NY, NY 10025 What You'll Do HELP USA is seeking an Administrative Assistant to provide support services for the Executive Director of our single women ...

New

HELP USA Jobs Information

Do workers at HELP USA get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.

Does HELP USA pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Is the health insurance from HELP USA affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at HELP USA?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

How easy is it to get time off at HELP USA?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

How easy is it to take sick days at HELP USA?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
50% of people say they’re not treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and December 2025.

Is it stressful to work at HELP USA?

Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get enough training when they start at HELP USA?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get support to advance at HELP USA?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and December 2025.

Do people think HELP USA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and June 2026.

Do workers feel well informed about how HELP USA is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
What are the most popular categories at Help Usa?
Infographic showing various Assistant Program Director job openings at Help Usa in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% Physical job distribution.

Program Director

HELP USA

Bronx, NY • On-site

$75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


HELP USA rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

511th of 771 rated non-profit organizations


Job description

Program: Serenity | 2323 Davidson Avenue, Bronx, NY 10468
Position Overview:
The Program Director for Serenity, a DHS-funded 52-bed transitional shelter serving single adult men, r is responsible for the overall management and oversight of shelter operations, ensuring quality service delivery, program compliance, and the effective day-to-day functioning of the facility.
Your responsibilities will include:
  • Managing the day-to-day programmatic operation of the facility.
  • Providing administrative and case management support to the assistant director and social service team to ensure sound casework practice, contractual compliance with program goals and objectives, and adherence to DHS and HELP policies and procedures.
  • Recruiting, orienting, managing, and evaluating all program and operations staff, providing appropriate training and supervision to ensure that all clients are provided with quality services at all times.
  • Developing and nurturing an environment that fosters staff satisfaction and retention.
  • Assessing effectiveness of service delivery and identifying gaps in service.
  • Support efforts to maintain compliance with agency policies, procedures, and applicable regulations.
  • Assist with ensuring the facility remains safe, clean, and well-maintained by coordinating with maintenance and security staff as needed.
  • Help track expenses, process purchases, and support budget-related activities in accordance with agency guidelines.
  • Provide on-call support for emergencies outside of regular business hours.
  • Assist with building and maintaining relationships with community partners and external resources that support program operations and participant needs.
  • Coordinate with community organizations and service providers to support program activities and referrals.
  • Maintain accurate and timely records, reports, and documentation in agency systems.
  • Provide support during emergencies and assist with after-hours coverage when needed.

You're a great fit for this role if you have:
  • Bachelor's Degree in Social Work or a related field, with a Master's Degree preferred.
  • Minimum of five years' management experience, including proven supervisory and staff development skills.
  • Proven ability to lead in residential or shelter-based environments.
  • Excellent oral and written communication skills.
  • Computer literacy, particularly with Microsoft Office applications.
  • Familiarity with DSS, DHS, OTDA, and best practices in supportive housing and homelessness services.
  • Bilingual (English/Spanish) is a plus

Compensation
Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
We Have GREAT BENEFITS!
  • Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
  • Generous Paid Time Off!
  • 401(k) with Company contribution, even if the employee doesn't contribute.
  • And More!

Who We Are
At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.

What HELP USA employees say

Pay

Benefits

Hours and flexibility

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