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120 Help At Home Client Service Coordinator Jobs Hiring Near You

Banfield Pet Hospital

$15 - $18.69/hr

Provide professional, efficient and exceptional service at all times. This includes encouraging ... Invest in your future and enjoy a generous company match to help you build a secure financial ...

Banfield Pet Hospital

$16.93 - $21.63/hr

Provide professional, efficient and exceptional service at all times. This includes encouraging ... Invest in your future and enjoy a generous company match to help you build a secure financial ...

BDA

Client Service Coordinator

Atlanta, GA · On-site

$50K - $52K/yr

The role offers a flexible onsite schedule of 4 days per week in office, with one day from home ... If you are hired at BDA, your compensation will be determined based on factors that may include ...

Help at Home

Home Health Aide (HHA)

Deltona, FL

$500/day

Caregiver Services Inc, a Help at Home company, partners with Home Health Aides (HHA), Certified ... Flexible client assignments (part time, full Time, per diem) - Choose client assignments that fit ...

Help At Home

Home Health Aide (HHA)

Miami, FL · On-site

$500/day

Caregiver Services Inc, a Help at Home company, partners with Home Health Aides (HHA), Certified ... Flexible client assignments (part time, full Time, per diem) - Choose client assignments that fit ...

Help at Home

Home Health Aide (HHA)

Clearwater, FL

$500/day

Caregiver Services Inc, a Help at Home company, partners with Home Health Aides (HHA), Certified ... Flexible client assignments (part time, full Time, per diem) - Choose client assignments that fit ...

Help at Home

Home Health Aide (HHA)

Ocala, FL

$500/day

Caregiver Services Inc, a Help at Home company, partners with Home Health Aides (HHA), Certified ... Flexible client assignments (part time, full Time, per diem) - Choose client assignments that fit ...

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Help At Home Jobs Information

What is it like to work at Help At Home?

Help At Home is a company that prioritizes providing compassionate and personalized care to its clients, reflecting a culture of empathy and dedication to improving lives. As a home care provider, the company operates with a decentralized team structure, allowing caregivers to work independently while receiving support from local offices and a centralized network. Working at Help At Home may appeal to individuals who value flexibility, autonomy, and the opportunity to make a meaningful difference in their community through direct client care.

What makes Help At Home an attractive place to work?

Help At Home is a leading provider of in-home care services, offering a unique opportunity for individuals to make a positive impact in the lives of clients. The company prioritizes creating a supportive and inclusive work environment, with opportunities for professional growth and development through training and advancement programs. By joining Help At Home, individuals can contribute to a mission-driven organization that values its employees and provides a stable and rewarding work experience.

Do workers at Help At Home get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Help At Home pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
89% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

At Help At Home, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
66% of people say they have to use vacation days when they’re out sick.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Help At Home?

Most people who work part-time can get health insurance.
88% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 16 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Help At Home?

Most people who work part-time get paid time off.
67% of people who work part-time say they get paid time off
Based on data from 27 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Help At Home affordable enough for their workers?

Most people say the health insurance costs are okay.
68% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Help At Home?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 65% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 82 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Help At Home worry about hours?

Some people worry about getting enough hours.
63% of people report they worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Help At Home workers get to choose the shifts they work?

Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 102 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for Help At Home workers to change shifts?

Most people find it easy to change shifts.
74% of people report that it’s easy to change shifts if they need to.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Help At Home?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Help At Home managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
68% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Help At Home spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
51% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Help At Home?

Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Help At Home job good for students?

Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Help At Home good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Help At Home feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Help At Home get to take their breaks without interruption?

Only some people get breaks without interruption.
53% of people report that their breaks get interrupted.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Help At Home?

Some people feel stressed here.
49% of people say they often feel stressed at work.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Help At Home enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Help At Home recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Help At Home?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Help At Home?

Most people aren’t given support to advance their career here.
In the last year, 71% of people report not being given support to advance their career here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Help At Home’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Help At Home is doing?

Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Client Service Coordinator jobs?

What are the most popular jobs at Help At Home?

What are the most popular categories at Help At Home?

Infographic showing various Client Service Coordinator job openings at Help At Home in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% Physical job distribution.

CLIENT SERVICE COORDINATOR

Banfield Pet Hospital

Cincinnati, OH • On-site

$17.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Banfield Pet Hospital rating

5.9

Company rating: 5.9 out of 10

Based on 527 frontline employees who took The Breakroom Quiz

31st of 52 rated veterinary

Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
CLIENT SERVICE COORDINATOR
This posting will remain open for a minimum of two weeks from the posting date.
A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communication. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal.
JOB SUMMARY
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS
  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.

THE FIVE PRINCIPLES
Every associate including the CSC has an important contribution to make to the veterinary team. We're looking for CSCs who are dedicated to their work, have a positive attitude and use our Five Principles:
  • Quality - The consumer is our boss, quality is our work, and value for money is our goal.
  • Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
  • Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
  • Efficiency - We use resources to the full, waste nothing and do only what we can do best.
  • Freedom - We need freedom to shape our future; we need profit to remain free.

HIRING QUALIFICATIONS
Competencies
  • Leadership:
    • Customer Focus
    • Peer Relationships
    • Integrity & Trust
    • Action Oriented
    • Listening

  • Functional
    • Preventative care and OWPs
    • Communication Skills
    • Client Service Skills
    • Priority Setting
    • Time Management

Capabilities and Experience (can do)
  • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
  • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
  • Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
  • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
  • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
  • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
  • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
  • Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.

Attitudes (will do)
  • Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
  • Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
  • Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
  • Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
  • Independence - Able and willing to perform tasks and duties without supervision.
  • Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.

Special Working Conditions
  • Ability to work at a computer for long periods of time.
  • Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
  • Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
  • The noise level in the work environment is moderately high.
  • Requires sufficient ambulatory skills in order to perform duties while at hospital.
  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
  • Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.

Experience, Education and/or Training
  • High School Diploma or equivalent preferred.
  • Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
  • One year of related experience required with customer service preferred.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
We believe that embracing inclusion and diversity enables us to live our Purpose:
A BETTER WORLD FOR PETS.
The pay range for this role is
$15.00 - $18.69 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits:
  • Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.

  • Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*

  • Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.

  • Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*

  • Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*

  • Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.

  • Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.

  • Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.

  • Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.

  • Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.

  • Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*

  • Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*

  • Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.

  • Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.

  • Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*

  • Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*

  • Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*

  • Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*

  • Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*

  • Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

What Banfield Pet Hospital employees say

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About Banfield Pet Hospital

Sourced by ZipRecruiter

Banfield Pet Hospital was founded in 1955 and is currently located in Vancouver, WA, US. A leader within the pet healthcare industry, it specializes in providing comprehensive preventive and medical services to pets. Operating more than 1,000 hospitals across the United States and Puerto Rico, Banfield's commitment to top-class care is reflected in its mission - "To treat your pet like family, and you like our own." At the core of Banfield's mission is the belief in quality veterinary care and fostering an environment that promotes responsible pet ownership. The company established the Banfield Foundation in 2015 to further emphasize their commitment to pets, which has since then provided over $8 million in grants to projects that enhance the wellbeing of pets.

Industry

Veterinary services

Company size

10,000+ Employees

Headquarters location

Vancouver, WA, US

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