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Help At Home

120 Help At Home Client Service Coordinator Jobs Hiring Near You

Help At Home

Contact Center Coordinator

Columbus, OH · On-site

$18 - $20/hr

Overview At Help at Home, we believe everyone deserves the opportunity to live safely and ... Respond to urgent escalations and client concerns, ensuring issues are handled quickly and ...

Help At Home

Intake Client Associate

Columbus, OH · On-site

$21 - $24/hr

Overview As the nation's leading provider of high-quality home care services, we empower our ... Help at Home within the community, enhancing brand awareness and supporting strategic business ...

Help at Home

Home Care Aide

Mechanicsburg, OH · On-site

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

Peebles, OH

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

Marion, OH

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

Circleville, OH · On-site

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

Mount Gilead, OH

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

New

Help at Home

Home Care Aide

Waverly, OH

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

Circleville, OH

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

Commercial Point, OH

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

Springfield, OH

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

Peebles, OH · On-site

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

Troy, OH

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

Greenfield, OH · On-site

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

Mechanicsburg, OH

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

London, OH

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

Mount Vernon, OH

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

Troy, OH · On-site

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

Help at Home

Home Care Aide

Xenia, OH

$15 - $17/hr

Help at Home is hiring TODAY in your community! We now offer paid training, no experience required! Caregivers typically work 15-25 hours per week, based on availability and travel requirements.

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Help At Home Jobs Information

What is it like to work at Help At Home?

Help At Home is a company that prioritizes providing compassionate and personalized care to its clients, reflecting a culture of empathy and dedication to improving lives. As a home care provider, the company operates with a decentralized team structure, allowing caregivers to work independently while receiving support from local offices and a centralized network. Working at Help At Home may appeal to individuals who value flexibility, autonomy, and the opportunity to make a meaningful difference in their community through direct client care.

What makes Help At Home an attractive place to work?

Help At Home is a leading provider of in-home care services, offering a unique opportunity for individuals to make a positive impact in the lives of clients. The company prioritizes creating a supportive and inclusive work environment, with opportunities for professional growth and development through training and advancement programs. By joining Help At Home, individuals can contribute to a mission-driven organization that values its employees and provides a stable and rewarding work experience.

Do workers at Help At Home get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Help At Home pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
89% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

At Help At Home, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
66% of people say they have to use vacation days when they’re out sick.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Help At Home?

Most people who work part-time can get health insurance.
88% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 16 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Help At Home?

Most people who work part-time get paid time off.
69% of people who work part-time say they get paid time off
Based on data from 26 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Help At Home affordable enough for their workers?

Most people say the health insurance costs are okay.
68% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Help At Home?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 65% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 82 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Help At Home worry about hours?

Some people worry about getting enough hours.
63% of people report they worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Help At Home workers get to choose the shifts they work?

Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 102 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for Help At Home workers to change shifts?

Most people find it easy to change shifts.
74% of people report that it’s easy to change shifts if they need to.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Help At Home?

Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Help At Home managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
68% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Help At Home spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
51% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Help At Home?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 78 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Help At Home job good for students?

Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Help At Home good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Help At Home feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 73 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Help At Home get to take their breaks without interruption?

Only some people get breaks without interruption.
53% of people report that their breaks get interrupted.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Help At Home?

Some people feel stressed out here.
48% of people say they often feel stressed out at work.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Help At Home enjoy their jobs?

Most people enjoy their job.
92% of people report they enjoy their job.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Help At Home recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Help At Home?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Help At Home?

Most people aren’t given support to advance their career here.
In the last year, 71% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Help At Home’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Help At Home is doing?

Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Client Service Coordinator jobs?
What are the most popular jobs at Help At Home?
What are the most popular categories at Help At Home?
Infographic showing various Client Service Coordinator job openings at Help At Home in the United States as of August 2026, with employment types broken down into 42% Full Time, and 58% Part Time. Highlights an 100% Physical job distribution.

Contact Center Coordinator

Help At Home

Columbus, OH • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Help At Home rating

5.7

Company rating: 5.7 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

150th of 239 rated social care providers

Job description

Overview

At Help at Home, we believe everyone deserves the opportunity to live safely and independently in their own home. Our teams support individuals from diverse backgrounds and communities, and we are committed to creating a workplace where employees feel respected, supported, and empowered to make a difference.

As a Contact Center Coordinator, you will play an important role in connecting caregivers, clients, and internal teams. You will help ensure caregiver visits are properly staffed, scheduling changes are handled quickly, and client concerns are addressed with professionalism and compassion.

This role is ideal for someone who enjoys helping people, thrives in a collaborative and fast paced environment, and values meaningful work that directly impacts the lives of others.

Help at Home is hiring a Remote Contact Center Coordinator! We offer weekly pay between $18.00-$20.00 an hour! 2nd Shift days and hours - Monday, Tuesday, Thursday, Friday, Sunday- 2pm-10pm EST

Responsibilities

What You'll Do:

  • Serve as a central point of contact for caregivers, clients, and internal teams, providing timely and professional support

  • Confirm caregiver arrival for scheduled visits and help ensure clients receive the care they expect

  • Coordinate scheduling updates, caregiver call outs, and staffing support for new and existing cases

  • Respond to urgent escalations and client concerns, ensuring issues are handled quickly and appropriately

  • Support incident reporting and documentation to maintain accurate records and ensure quality care

  • Collaborate with teams across markets to resolve inquiries and provide guidance on company policies and procedures

  • Maintain accurate documentation of calls, inquiries, and resolutions in company systems

  • Support quality assurance through call and documentation reviews

Qualifications

What You'll Bring:

  • High School Diploma or GED required

  • Previous customer service experience and working remote required

  • Scheduling or workforce coordination experience preferred

  • Strong communication and interpersonal skills with the ability to work with individuals from diverse backgrounds and experiences

  • Ability to stay organized and manage multiple priorities in a fast paced environment

  • Strong attention to detail and problem solving skills

  • Ability to maintain confidentiality and handle sensitive information in compliance with HIPAA

  • Proficiency in Microsoft Office

  • Availability to work weekends and holidays as needed

Benefits

Help at Home offers a comprehensive benefits package designed to support the health, financial well being, and work life balance of our employees.

Benefits may include:

  • Medical, dental, and vision insurance

  • 401(k) retirement plan

  • Paid time off and paid holidays

  • Career growth and advancement opportunities

  • Employee assistance program and wellness resources

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Pay Range

USD $18.00 - USD $20.00 /Hr.

What Help At Home employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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