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Heidelberg Distributing
Heidelberg Distributing

70 Heidelberg Distributing Customer Service Representative Jobs Hiring Near You

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Heidelberg Distributing Jobs Information

Does Heidelberg Distributing pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.

At Heidelberg Distributing, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and February 2026.

Is the health insurance from Heidelberg Distributing affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between May 2025 and February 2026.

Do people get paid time off at Heidelberg Distributing?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and February 2026.

How easy is it to get time off at Heidelberg Distributing?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to take sick days at Heidelberg Distributing?

Some people find it hard to take sick days.
43% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Heidelberg Distributing feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Heidelberg Distributing get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and February 2026.

Is it stressful to work at Heidelberg Distributing?

Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Heidelberg Distributing enjoy their jobs?

Only some people enjoy their job.
67% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Heidelberg Distributing recommend working with their team?

Not many people recommend working with their team.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get enough training when they start at Heidelberg Distributing?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get support to advance at Heidelberg Distributing?

Most people aren’t given support to advance their career here.
In the last year, 83% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people think Heidelberg Distributing’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and December 2025.

Do workers feel well informed about how Heidelberg Distributing is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Heidelberg Distributing?

What are the most popular categories at Heidelberg Distributing?

Infographic showing various Customer Service Representative job openings at Heidelberg Distributing in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Representative

Denton, TX • On-site

Stoner's Pizza Joint
Restaurants • 1 - 10 employees
Learn more about Stoner's Pizza Jointexternal

$15 - $20.50/hr

Other

Re-posted 21 days ago

Stoner's Pizza Joint rating

5.1

Company rating: 5.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

DESCRIPTION
Job Summary
We are looking for a friendly, dependable, and customer-focused Customer Service Representative (CSR) to join our team and help serve America's Best Pizzas!
As a CSR, you will be responsible for creating a welcoming experience for every customer. Your primary duties include taking orders at the front counter and over the phone, entering orders accurately into the POS system, processing payments, preparing and distributing customer orders, and providing helpful product and service information with a positive attitude.
You will also work closely with the rest of the restaurant team to keep daily operations running smoothly and maintain a clean, organized, and inviting environment.
Job Responsibilities
Responsibilities include, but are not limited to:
  • Greet and welcome customers in a friendly and professional manner.
  • Take customer orders in person and over the phone.
  • Accurately enter orders into the POS system.
  • Process customer payments and handle transactions.
  • Answer customer questions and address concerns to the best of your ability.
  • Respond to customer complaints calmly, respectfully, and professionally.
  • Promote our products and company in a positive and enthusiastic manner.
  • Provide customers with a pleasant and inviting experience.
  • Receive hands-on training and in-the-moment coaching to develop your skills.
  • Assist management with daily store operations and other assigned tasks.
  • Prepare customer orders and assist with kitchen preparation when needed.
  • Bag, box, wrap, and distribute completed orders accurately.
  • Hand completed orders to customers and third-party delivery representatives.
  • Clean, maintain, and stock the showroom, work areas, and kitchen.
  • Follow all company rules, policies, procedures, and safety regulations.
  • Work as part of a team to help ensure efficient and friendly restaurant operations.
What We're Looking For
The ideal candidate is:
  • Friendly, outgoing, and customer-focused.
  • Reliable and dependable.
  • Able to communicate clearly and professionally.
  • Comfortable working in a fast-paced restaurant environment.
  • Able to remain calm and positive when handling customer concerns.
  • Willing to learn and accept coaching and feedback.
  • A team player who is willing to assist wherever needed.
  • Able to maintain a clean and organized work environment.
REQUIREMENTS
  • Must be 16 years of age or older.
  • Able to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Comfortable using restaurant kitchen equipment as needed and following proper procedures.
  • Familiar with POS/KPS systems and able to learn the systems quickly.
  • Understands and follows food hygiene and sanitation guidelines.
  • Able to accurately enter orders using a computer keyboard or touch screen.
  • Demonstrates strong time-management skills to keep orders moving and meet shift goals.
  • Flexible to work scheduled shifts, including evenings, weekends, and holidays as needed.
  • Can meet the physical demands of a restaurant, including standing, lifting, carrying, and moving throughout the shift.

At Stoner's Pizza Joint, the name is memorable, and yes, our food is positively addictive. We're a fast-paced, food-loving restaurant brand built on the kind of culture that makes each shift feel like a chance to create something great. From our signature dough recipe, developed 30 years ago, to the updates we've made under new leadership, we're committed to honoring what pizza fans love while continuously improving what's next. Today, we're focused on delivering the flavors, freshness, and guest experience people want right now and building a concept that keeps getting better into the future. As a Customer Service Representative, you'll be right at the heart of that experience. You'll help guests feel welcome, make sure orders and requests are handled with care, and support a team that works hard, communicates clearly, and moves with purpose. Whether you're looking for full-time or part-time hours, you'll find a welcoming environment where your contribution matters, your energy is appreciated, and great service is part of the recipe for success.

What Stoner's Pizza Joint employees say

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