They are seeking a Technical Support Representative to ensure the proper operation of technology applications and equipment, providing desk-side assistance and resolving technology support issues.
60 Hcss Technical Support Representative Jobs Hiring Near You
They are seeking a Technical Support Representative to ensure the proper operation of technology applications and equipment, providing desk-side assistance and resolving technology support issues.
Technical Support Representative
Montreal, QC · Remote
CA$55K - CA$60K/yr
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
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Technical Support Representative
Montreal, QC · Remote
CA$55K - CA$60K/yr
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
The Technical Support Representative is responsible for providing education and support to the TradeStation client base across various trading technology platforms, requiring extensive ...
The Technical Support Representative is responsible for providing education and support to the TradeStation client base across various trading technology platforms, requiring extensive ...
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
Quick apply
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
Earthlink's Technical Support Representative provides top-notch technical support to our business customers and ensures the smooth operation of our telecommunications services. The ideal candidate ...
Earthlink's Technical Support Representative provides top-notch technical support to our business customers and ensures the smooth operation of our telecommunications services. The ideal candidate ...
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
Technical Support Representative
Montreal, QC · Remote
CA$55K - CA$60K/yr
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
Technical Support Representative
Montreal, QC · Remote
CA$55K - CA$60K/yr
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
Technical Support Representative Department FLSA Classification EEO Classification Last Modified Call Center Non-Exempt Administrative Support Workers 08/22/2024 Job Summary: Uses technical and ...
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Technical Support Representative Department FLSA Classification EEO Classification Last Modified Call Center Non-Exempt Administrative Support Workers 08/22/2024 Job Summary: Uses technical and ...
This is an on site position in Carrollton, TX HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and ...
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This is an on site position in Carrollton, TX HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and ...
They are seeking a Technical Support Representative to identify, manage, escalate, and resolve technical issues while providing support to clients with software and hardware problems.
They are seeking a Technical Support Representative to identify, manage, escalate, and resolve technical issues while providing support to clients with software and hardware problems.
Technical Support Representative
$18 - $25/hr
As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a ...
Technical Support Representative
$18 - $25/hr
As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a ...
Technical Support Rep I
Winchester, VA · On-site
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Winchester, VA · On-site
As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
Technical Support Representative
$70K - $90K/yr
We are looking for a Technical Support Representative to join our Global Support Organization. Responsibilities include but are not limited to: * Provide technical support for customers and sales ...
Technical Support Representative
$70K - $90K/yr
We are looking for a Technical Support Representative to join our Global Support Organization. Responsibilities include but are not limited to: * Provide technical support for customers and sales ...
Technical Support Representative
Round Rock, TX · On-site
$18 - $25/hr
Overview As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in ...
Technical Support Representative
Round Rock, TX · On-site
$18 - $25/hr
Overview As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
MO - Technical Support Rep (Internet)
Nevada, MO · On-site
$13.75/hr
MO - Technical Support Rep (Internet) ID: MO/102320 Location: Nevada MO Job Category: Accepting Applications - Not Actively Hiring Description Love exploring technology, helping people and sharing ...
MO - Technical Support Rep (Internet)
Nevada, MO · On-site
$13.75/hr
MO - Technical Support Rep (Internet) ID: MO/102320 Location: Nevada MO Job Category: Accepting Applications - Not Actively Hiring Description Love exploring technology, helping people and sharing ...
Technical Support Representative
Round Rock, TX · On-site
$18 - $25/hr
Overview As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in ...
Technical Support Representative
Round Rock, TX · On-site
$18 - $25/hr
Overview As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in ...
The Technical Support Representative III is responsible for providing technical support to our authorized dealer network including fielding and resolving technical service issues, providing ...
The Technical Support Representative III is responsible for providing technical support to our authorized dealer network including fielding and resolving technical service issues, providing ...
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Job description
Job Summary:
Collabera is a fast-growing end-to-end information technology services and solutions company. They are seeking a Technical Support Representative to ensure the proper operation of technology applications and equipment, providing desk-side assistance and resolving technology support issues.
Responsibilities:
• Provides day-to-day technical support for network infrastructure and desktop systems software and hardware.
• Provides effective customer service in a 24X7X365 production environment – rotating on-call and holiday support may be required.
• Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
• Asks probing questions to gather relevant information on routine and complex calls.
• Uses effective listening skills to develop an understanding of client questions or issues.
• Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment.
• Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution.
• Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
• Maintains passwords, data integrity and file system security for the desktop environment.
• Communicates highly technical information to both technical and nontechnical personnel.
• Recommends solutions, including new acquisitions and upgrades.
• May participate in development of information technology and infrastructure projects.
• Other related duties are assigned as needed.
Qualifications:
Required:
• A high school diploma or GED is required for this role.
• 1 to 2 years in Desktop Support role
• Must have some network support experience
• Experience troubleshooting connectivity issues
• Good customer service skills
Company:
Collabera is an end-to-end information technology services and solutions provider helping clients align their business and IT strategies. Founded in 1991, the company is headquartered in Morristown, USA, with a team of 10001+ employees. The company is currently Late Stage.
Collabera is a fast-growing end-to-end information technology services and solutions company. They are seeking a Technical Support Representative to ensure the proper operation of technology applications and equipment, providing desk-side assistance and resolving technology support issues.
Responsibilities:
• Provides day-to-day technical support for network infrastructure and desktop systems software and hardware.
• Provides effective customer service in a 24X7X365 production environment – rotating on-call and holiday support may be required.
• Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
• Asks probing questions to gather relevant information on routine and complex calls.
• Uses effective listening skills to develop an understanding of client questions or issues.
• Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment.
• Documents, tracks and monitors client incidents in ticketing system to ensure a timely resolution.
• Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
• Maintains passwords, data integrity and file system security for the desktop environment.
• Communicates highly technical information to both technical and nontechnical personnel.
• Recommends solutions, including new acquisitions and upgrades.
• May participate in development of information technology and infrastructure projects.
• Other related duties are assigned as needed.
Qualifications:
Required:
• A high school diploma or GED is required for this role.
• 1 to 2 years in Desktop Support role
• Must have some network support experience
• Experience troubleshooting connectivity issues
• Good customer service skills
Company:
Collabera is an end-to-end information technology services and solutions provider helping clients align their business and IT strategies. Founded in 1991, the company is headquartered in Morristown, USA, with a team of 10001+ employees. The company is currently Late Stage.
About Collabera
Sourced by ZipRecruiter
Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.
Industry
It services
Company size
5,001 - 10,000 Employees
Headquarters location
Morristown, NJ, US