Hancock Whitney is a financial institution seeking a Senior Desktop Support Specialist. The role involves providing technical support to bank personnel, resolving hardware and software issues, and ...
60 Hancock Whitney Jobs Hiring Near You
Hancock Whitney is a financial institution seeking a Senior Desktop Support Specialist. The role involves providing technical support to bank personnel, resolving hardware and software issues, and ...
Hancock Whitney is a financial institution focused on providing banking services. They are seeking a Commercial Card Product Manager responsible for designing, developing, and marketing payment card ...
Hancock Whitney is a financial institution focused on providing banking services. They are seeking a Commercial Card Product Manager responsible for designing, developing, and marketing payment card ...
Investment Assistant
Gulfport, MS ยท On-site
Provides support for Financial Advisors and Senior Investment Consultants (Advisors) by delivering excellent client service to Hancock Whitney Financial Consultants (HWFC) clients while contributing ...
Investment Assistant
Gulfport, MS ยท On-site
Provides support for Financial Advisors and Senior Investment Consultants (Advisors) by delivering excellent client service to Hancock Whitney Financial Consultants (HWFC) clients while contributing ...
Fulfillment Specialist
Gulfport, MS ยท On-site
The following certifications from Hancock Whitney's Computer Based Training (CBT) are required, if applicable, once in this position: * Certification in Banking Regulations (Reg. B, Reg. CC, Reg. O ...
Fulfillment Specialist
Gulfport, MS ยท On-site
The following certifications from Hancock Whitney's Computer Based Training (CBT) are required, if applicable, once in this position: * Certification in Banking Regulations (Reg. B, Reg. CC, Reg. O ...
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Whitney's Computer Based Training (CBT) are required ...
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Whitney's Computer Based Training (CBT) are required ...
Centralized Funding Specialist
Gulfport, MS ยท On-site
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Whitney's Computer Based Training (CBT) are required ...
Centralized Funding Specialist
Gulfport, MS ยท On-site
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Whitney's Computer Based Training (CBT) are required ...
Community Loan Originator
Mesquite, TX ยท On-site
Stays current with and ensures changes are implemented timely for Hancock Whitney's underwriting policy, investor guidelines, applicable state and federal laws and regulations, and changes in other ...
Community Loan Originator
Mesquite, TX ยท On-site
Stays current with and ensures changes are implemented timely for Hancock Whitney's underwriting policy, investor guidelines, applicable state and federal laws and regulations, and changes in other ...
Centralized Funding Specialist
Gulfport, MS ยท On-site
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Whitney's Computer Based Training (CBT) are required ...
Centralized Funding Specialist
Gulfport, MS ยท On-site
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Whitney's Computer Based Training (CBT) are required ...
Centralized Funding Specialist
Gulfport, MS ยท On-site
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Whitney's Computer Based Training (CBT) are required ...
Centralized Funding Specialist
Gulfport, MS ยท On-site
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Whitney's Computer Based Training (CBT) are required ...
Centralized Funding Specialist
Gulfport, MS ยท On-site
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Whitney's Computer Based Training (CBT) are required ...
Centralized Funding Specialist
Gulfport, MS ยท On-site
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Whitney's Computer Based Training (CBT) are required ...
Community Loan Originator
New Orleans, LA ยท On-site
Stays current with and ensures changes are implemented timely for Hancock Whitney's underwriting policy, investor guidelines, applicable state and federal laws and regulations, and changes in other ...
Community Loan Originator
New Orleans, LA ยท On-site
Stays current with and ensures changes are implemented timely for Hancock Whitney's underwriting policy, investor guidelines, applicable state and federal laws and regulations, and changes in other ...
Documentation Specialist 1
New Orleans, LA ยท On-site
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Bank's Computer Based Training (CBT) are required, if ...
Documentation Specialist 1
New Orleans, LA ยท On-site
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Bank's Computer Based Training (CBT) are required, if ...
Senior Mortgage Loan Processor
Gulfport, MS ยท On-site
Job Title Verifies that the information received is accurate and acceptable. Requires a basic knowledge of mortgage documents, review underwriting conditions, acquire required documentation, and is ...
Senior Mortgage Loan Processor
Gulfport, MS ยท On-site
Job Title Verifies that the information received is accurate and acceptable. Requires a basic knowledge of mortgage documents, review underwriting conditions, acquire required documentation, and is ...
Contact Center Customer Service Representative (Onsite - Covington) - Bilingual (English/Spanish)
Covington, LA ยท On-site
$13.25 - $16.75/hr
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access ...
Contact Center Customer Service Representative (Onsite - Covington) - Bilingual (English/Spanish)
Covington, LA ยท On-site
$13.25 - $16.75/hr
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access ...
Contact Center Customer Service Representative (On- site Montgomery)
Montgomery, AL ยท On-site
$15.25 - $19.75/hr
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access ...
Contact Center Customer Service Representative (On- site Montgomery)
Montgomery, AL ยท On-site
$15.25 - $19.75/hr
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access ...
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access ...
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access ...
Card Solutions Specialist
New Orleans, LA ยท On-site
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access ...
Card Solutions Specialist
New Orleans, LA ยท On-site
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access ...
Documentation Specialist 1
New Orleans, LA ยท On-site
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Bank's Computer Based Training (CBT) are required, if ...
Documentation Specialist 1
New Orleans, LA ยท On-site
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Bank's Computer Based Training (CBT) are required, if ...
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Bank's Computer Based Training (CBT) are required, if ...
No certification, licensure or registrations are required to successfully apply for this job; however, the following certifications from Hancock Bank's Computer Based Training (CBT) are required, if ...
Financial Advisor
Bradenton, FL ยท On-site
Attends annual compliance continuing education meeting held by Hancock Investment Services * Successfully completes required continuing education in compliance with both insurance and securities ...
Financial Advisor
Bradenton, FL ยท On-site
Attends annual compliance continuing education meeting held by Hancock Investment Services * Successfully completes required continuing education in compliance with both insurance and securities ...
Hancock Whitney Jobs Information

Full-time
Re-posted 12 days ago
Job description
Hancock Whitney is a financial institution seeking a Senior Desktop Support Specialist. The role involves providing technical support to bank personnel, resolving hardware and software issues, and developing in-depth knowledge of applications and systems used by various business units.
Responsibilities:
โข Acts as an internal resource available to all bank personnel for situations encountered with computer operating systems or associated components and peripherals.
โข Provides technical support by answering questions and resolving problems regarding all aspects of the banks departmental computer software applications.
โข Develops in-dept knowledge of the information needs of the business unit and pursues the technical skills to support those needs.
โข Develop in depth knowledge of database and database structures to provide application support for the business units.
โข Monitors systems in the business unit and resolves errors and inefficiencies.
โข Provide (Level 2) support for departments that have logged problem calls with the Service Desk.
โข Accepts and updates call tickets as appropriate.
โข Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises.
โข Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer.
โข Enters commands and observes system functions to verify correct system operation.
โข Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
โข Instructs users in use of equipment, software and manuals.
โข Coordinates activities with help desk, network services or other information systems groups.
โข Replaces defective or inadequate software packages.
โข Refers major hardware problems to service personnel for correction.
โข Develops in-depth knowledge of applications used by other business units as assigned.
โข Acts as internal resource for assigned business units as it relates to any situation encountered with computer hardware or software.
โข May be asked to work nights, weekends and holidays.
โข May be included in an on-call rotation.
โข Provides guidance and mentoring to Desktop Services technicians and team members.
โข Provides level 1 support as needed.
โข Some travel may is required.
Qualifications:
Required:
โข Bachelor's degree from a four-year college or university; two to four years related experience and/or training; or equivalent combination of education and experience
โข Ability to communicate effectively orally and in writing using the English language
โข Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
โข Ability to write reports, business correspondence, and procedure manuals
โข Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Company:
Hancock Whitney is offers a wide array of banking and financial services. Founded in 1899, the company is headquartered in Gulfport, USA, with a team of 1001-5000 employees. The company is currently Late Stage.