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Hancock Whitney
Hancock Whitney

32 Hancock Whitney Software Jobs Hiring Near You

Hancock Whitney Bank

Manages updates to software. Service users with problem resolution and application troubleshooting ... Information contained herein should be treated as confidential to Hancock Holding Company. NOTHING ...

Hancock Whitney Bank

Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer. Enters commands and observes system functions to verify correct system operation.

Hancock Whitney Bank

Manages storage related servers, software and devices. * Responsible for the overall design and capacity planning for the consolidated storage environments implemented by the Operations and ...

Hancock Whitney Bank

Proficient Microsoft Professional Office Software skills (e.g. Word, Excel, etc.), with the ability to learn new software * Detail oriented * Ability to work without supervision * Ability to work on ...

Hancock Whitney Bank

Mastery of financial statement spreading software. ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: * Ability to travel if required to perform the essential job functions * Ability to work under stress and ...

Hancock Whitney Bank

Provides technical direction and support in developing business systems software and procedures; Responsible for analysis, design, programming, and implementation of complex programming projects ...

Hancock Whitney Bank

Data Architect 2

Whitney, MS

$59.25 - $76.25/hr

Researches and evaluates software and hardware to enhance and improve existing processes. * Performs other duties and special projects as assigned by Senior Management. * Incumbent is required to ...

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Hancock Whitney Jobs Information

Do workers at Hancock Whitney Bank get paid breaks?

No. Most people don’t get paid breaks.
74% of people say they don’t get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Hancock Whitney Bank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.

At Hancock Whitney Bank, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Hancock Whitney Bank affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Hancock Whitney Bank?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 33% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers at Hancock Whitney Bank worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Hancock Whitney Bank workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it for Hancock Whitney Bank workers to change shifts?

Most people find it easy to change shifts.
83% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at Hancock Whitney Bank?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Hancock Whitney Bank managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at Hancock Whitney Bank spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to take sick days at Hancock Whitney Bank?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Hancock Whitney Bank good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Hancock Whitney Bank feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Hancock Whitney Bank get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Hancock Whitney Bank?

Some people feel stressed here.
62% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Hancock Whitney Bank enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Hancock Whitney Bank recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Hancock Whitney Bank?

Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Hancock Whitney Bank?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Hancock Whitney Bank’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Hancock Whitney Bank is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and July 2026.

What are the most popular job types at Hancock Whitney?

    What are the most popular jobs at Hancock Whitney?

    What are the most popular categories at Hancock Whitney?

    Infographic showing various Software job openings at Hancock Whitney in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

    Senior Desktop Support Specialist

    Hancock Whitney

    New Orleans, LA • On-site

    Full-time

    Re-posted 28 days ago

    Hancock Whitney Bank rating

    7.7

    Company rating: 7.7 out of 10

    Based on 27 frontline employees who took The Breakroom Quiz

    93rd of 171 rated banks

    Job description

    Job Summary:
    Hancock Whitney is a financial institution seeking a Senior Desktop Support Specialist. The role involves providing technical support to bank personnel, resolving hardware and software issues, and developing in-depth knowledge of applications and systems used by various business units.
    Responsibilities:
    • Acts as an internal resource available to all bank personnel for situations encountered with computer operating systems or associated components and peripherals.
    • Provides technical support by answering questions and resolving problems regarding all aspects of the banks departmental computer software applications.
    • Develops in-dept knowledge of the information needs of the business unit and pursues the technical skills to support those needs.
    • Develop in depth knowledge of database and database structures to provide application support for the business units.
    • Monitors systems in the business unit and resolves errors and inefficiencies.
    • Provide (Level 2) support for departments that have logged problem calls with the Service Desk.
    • Accepts and updates call tickets as appropriate.
    • Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises.
    • Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer.
    • Enters commands and observes system functions to verify correct system operation.
    • Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
    • Instructs users in use of equipment, software and manuals.
    • Coordinates activities with help desk, network services or other information systems groups.
    • Replaces defective or inadequate software packages.
    • Refers major hardware problems to service personnel for correction.
    • Develops in-depth knowledge of applications used by other business units as assigned.
    • Acts as internal resource for assigned business units as it relates to any situation encountered with computer hardware or software.
    • May be asked to work nights, weekends and holidays.
    • May be included in an on-call rotation.
    • Provides guidance and mentoring to Desktop Services technicians and team members.
    • Provides level 1 support as needed.
    • Some travel may is required.
    Qualifications:
    Required:
    • Bachelor's degree from a four-year college or university; two to four years related experience and/or training; or equivalent combination of education and experience
    • Ability to communicate effectively orally and in writing using the English language
    • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
    • Ability to write reports, business correspondence, and procedure manuals
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
    Company:
    Hancock Whitney is offers a wide array of banking and financial services. Founded in 1899, the company is headquartered in Gulfport, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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