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Halma

43 jobs near Columbus, OH

Halma plc

Customer Service Associate

Pittsburgh, PA · On-site

$14 - $19.50/hr

Scope of the Position The Customer Service Associate provides front-line customer support and order administration for multiple business segments, serving customers across the US, Canada, and Latin ...

Halma plc

Customer Success Manager

Customer Success Manager It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. About The Role We are ...

Halma plc

Customer Service Associate

Pittsburgh, PA · On-site

$13.50 - $18.75/hr

Scope of the Position The Customer Service Associate provides front-line customer support and order administration for multiple business segments, serving customers across the US, Canada, and Latin ...

Halma plc

Quality Control Inspector I

Pittsburgh, PA · On-site

BEA Americas delivers sensors, solutions, and accessories for activation and safety in several market segments including pedestrian and industrial automatic doors, vehicle gates and barriers ...

Halma plc

Customer Care Manager

Houston, TX · On-site

Help grow a safer, cleaner, healthier future for everyone, every day. Company Description: TeDan Surgical Innovations (TSI) designs and manufactures specialty surgical products for use in orthopedic ...

Halma plc

Material Handler

Broken Arrow, OK · On-site

$14.75 - $17.75/hr

Help grow a safer, cleaner, healthier future for everyone, every day. As a Material Handler, you will be a crucial part of our manufacturing process, responsible for preparing and delivering ...

Halma plc

Material Handler - 2nd shift

Broken Arrow, OK · On-site

$14.75 - $17.75/hr

Help grow a safer, cleaner, healthier future for everyone, every day. Hours Monday - Thursday 3:15 p.m. - 12:45 a.m. Overtime and Friday's as required. $2.00/hour shift premium. Additional 4.0 hours ...

Halma plc

HR Generalist

Broken Arrow, OK · On-site

Help grow a safer, cleaner, healthier future for everyone, every day. The Talent & Culture Generalist is responsible for supporting the day-to-day administration of the Talent & Culture function ...

Halma plc

Production Planner

Houston, TX · On-site

Help grow a safer, cleaner, healthier future for everyone, every day. Company description: TeDan Surgical Innovations (TSI) designs and manufactures specialty surgical products for use in orthopedic ...

Halma plc

Customer Service/Accounting Assistant

Alachua, FL · On-site

$15.25 - $21/hr

Customer Service And Accounting Assistant Help grow a safer, cleaner, healthier future for everyone, every day. Assist in all aspects of customer service, assist in the accounting department as time ...

Halma plc

Ship & Receive Technician

Scottsdale, AZ · On-site

$17.25 - $21.25/hr

Do you want to be part of a forward-thinking team inside a global company? • Works together with internal and external stakeholders to ensure on-time delivery to customers' specifications and ...

Halma plc

Machine Shop Operator - Weeknights

Tucson, AZ · On-site

$17 - $18/hr

Help grow a safer, cleaner, healthier future for everyone, every day. Position: Machine Shop Operator Location: In person only-Tucson, Arizona 85743 Salary: $17-18 an hour Schedule: Mon-Thurs, 2pm ...

Halma plc

Customer Service/Accounting Assistant

Alachua, FL · On-site

$15.50 - $21.50/hr

Help grow a safer, cleaner, healthier future for everyone, every day. Assist in all aspects of customer service, assist in the accounting department as time allows with filing and other ...

Halma plc

Digital Marketing Specialist

Tucson, AZ · On-site

$85K/yr

Help grow a safer, cleaner, healthier future for everyone, every day. Position: Digital Marketing Specialist Report To: Marketing Manager Location: In person only-Tucson, Arizona 85743 Salary: $75 ...

Halma plc

Design Engineer II

Broken Arrow, OK · On-site

Help grow a safer, cleaner, healthier future for everyone, every day. The Design Engineer II is responsible for conducting comprehensive technical analyses of OsecoElfab products, including ...

Halma plc

Machine Shop Operator - Weeknights

Tucson, AZ · On-site

$17 - $18/hr

Help grow a safer, cleaner, healthier future for everyone, every day. Position: Machine Shop Operator Location: In person only-Tucson, Arizona 85743 Salary: $17-18 an hour Schedule: Mon-Fri, 2:30pm ...

Halma plc

CNC Lathe Operator

Tucson, AZ · On-site

$22 - $24/hr

Help grow a safer, cleaner, healthier future for everyone, every day. CNC Lathe Operator Location: Tucson, AZ (On-site) Department: Machine Shop Schedule: Weekend or Evening Shift Availability Pay ...

Halma plc

CNC Machinist: Level 1 - 3

Half Moon Bay, CA · On-site

$23.25 - $31.75/hr

Help grow a safer, cleaner, healthier future for everyone, every day. About Us: TeDan Surgical Innovations (TSI) is a leader in designing and manufacturing specialty surgical products for orthopedic ...

Halma plc

SMT Technician

Tucson, AZ · On-site

$25/hr

Help grow a safer, cleaner, healthier future for everyone, every day. Company: Alicat Scientific, Inc. Position: SMT Technician Report To: Director of Production Location: In person only-Tucson ...

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Showing results 21-40

Customer Service Associate

Halma plc

Pittsburgh, PA • On-site

$14 - $19.50/hr

Full-time

Re-posted 11 days ago

Job description

Scope of the Position
The Customer Service Associate provides front-line customer support and order administration for multiple business segments, serving customers across the US, Canada, and Latin/South America. The role manages a high volume of daily order entry and customer communications (phone and email) while ensuring accurate data entry, timely follow-up, and effective coordination with Sales, Operations/ Shipping, Finance, Quality, and technical teams to resolve issues and meet customer expectations.
This position requires comfort navigating multiple systems (e.g., ERP/order entry tools (Dynamics), Freshdesk, etc), the ability to prioritize competing requests throughout the day, and a consistent focus on order accuracy, responsiveness, and a positive customer experience.
Key Responsibilities
  • Enter customer orders for all business segments accurately and efficiently in the ERP/order entry system (Dynamics), maintaining a high daily throughput while meeting accuracy expectations.
  • Manage a high volume of inbound customer communications via email and phone; monitor shared inboxes, triage requests, and ensure timely responses and follow-up.
  • Answer and direct incoming calls using the phone system (Zoom) and route inquiries appropriately to Sales, Technical Support, Accounting, Operations/Shipping, or other departments.
  • Provide customer support related to standard pricing, product availability, lead times, order status, shipment tracking, and general order questions.
  • Process order maintenance activities including order changes, cancellations, address updates, and other modifications while clearly communicating impacts to customers and internal teams.
  • Perform data entry across customer platforms and systems as required, ensuring accuracy and completeness of customer, order, and shipment information.
  • Initiate and process RMAs, warranty orders, replacements, and related documentation in accordance with established procedures.
  • Partner cross-functionally with Sales, Operations/Shipping, Finance, Quality, Marketing, and Product Management to research and resolve customer issues and prevent repeat problems.
  • Maintain clear, organized records of customer interactions and order activity to support continuity, reporting, and audit readiness.
  • Contribute to a positive, professional customer experience by demonstrating responsiveness, attention to detail, and effective problem-solving.

Competencies
Requirements
Degree(s) or certification(s):
Minimum: High school diploma or equivalent
Re-certification requirements: N/A
Professional experience required (min.):
3-5 years of experience in a sales support, customer service, or administrative role
Technical Competencies
  • ERP/order entry proficiency (Dynamics) with strong data entry accuracy and speed
  • Freshdesk proficiency; maintains accurate customer and order information.
  • Microsoft Office (Excel, Outlook, Teams) and video/phone platforms (Zoom)
  • Ability to learn and navigate multiple customer portals/platforms and internal tools.

IT skills
  • Freshdesk, Microsoft Excel/Outlook/Teams, Zoom

Language skills
French: N/A
English: Yes
Interpersonal skills
  • Customer-focused communication (written and verbal) with professional phone presence.
  • Attention to detail and thorough follow-through; commitment to order accuracy.
  • Time management and prioritization in a high-volume, fast-paced environment
  • Problem-solving and sound judgment; knows when and how to escalate issues.

Collaboration and teamwork across departments; adaptable to changing priorities
#BEAAmerica

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