Guidewire Software
Guidewire Software

60 Guidewire Software Product Manager Jobs Hiring Near You

Software Engineer II

Mississauga, ON · On-site

CA$86K - CA$108K/yr

Summary Guidewire's development team is looking for a smart, proactive, and results-oriented ... Your work will support PDO's mission to embed GenAI across our products, improve operational ...

Software Engineer

Mississauga, ON · On-site

CA$70K - CA$88K/yr

Summary Guidewire's development team is looking for a smart, proactive, and results-oriented ... Your work will support PDO's mission to embed GenAI across our products, improve operational ...

Summary Guidewire's development team is looking for a smart, proactive, and results-oriented ... Your work will support PDO's mission to embed GenAI across our products, improve operational ...

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Outbound Product Manager, AI and Workflow Automation

Guidewire Software

San Mateo, CA • On-site

Full-time

Re-posted 4 hours ago


Job description

Job Summary:
Guidewire Software is dedicated to delivering operational excellence and transformative innovation for leading P&C insurers. As an Outbound Product Manager for AI and Workflow Automation, you will shape the future of customer automation and AI integration into business processes, capturing insights and translating them into product direction and value for the automation portfolio.
Responsibilities:
• Act as the Outbound Product Manager for AI and Workflow Automation capabilities on the Guidewire Cloud Platform, spanning the Agentic Framework (agents, tools, memory, evaluation, observability), AI Connect, Agent Studio, and the workflow automation portfolio (Autopilot Workflow, Rules Service, and Guidewire Functions).
• Engage directly with customers, partners, and field teams to understand real-world automation, decisioning, and AI agent workflows—uncovering valued capabilities, areas of friction, and emerging use cases across the P&C lifecycle (claims, policy, billing, underwriting, and servicing).
• Synthesize market, customer, and field insights into actionable product opportunities, driving improvements and new features that address unmet needs and unlock new revenue streams as customers adopt agentic AI and process automation at scale.
• Translate insights into clear outbound product requirements, positioning, and value narratives to guide platform, AI, and application teams as they evolve agents, decisioning, and orchestration capabilities.
• Partner closely with other App Platform PMs and collaborate with Inbound Product Managers to ensure alignment and drive Guidewire's vision of AI-first applications.
• Work cross-functionally with Engineering, AI/ML, UX, SRE, Enablement, Professional Services, Early Access, Sales, and Marketing to influence solution direction, customer readiness, responsible-AI practices, and go-to-market execution.
• Represent AI and Workflow Automation topics in customer meetings, advisory groups, workshops, and group settings—communicating value and best practices to both technical and non-technical audiences, including Customer Advisory Groups and Connections sessions.
Qualifications:
Required:
• Demonstrated ability to embrace AI and apply it to your current role, as well as data-driven insights to drive innovation, productivity, and continuous improvement.
• Strong ability to synthesize customer, market, and field input into actionable insights that influence product direction and go-to-market execution.
• Excellent communication and stakeholder management skills, with the ability to clearly articulate customer needs and business context to engineering, design, AI/ML, and cross-functional partners.
• Working knowledge of agentic AI and GenAI concepts, including LLMs, prompts, tools, retrieval-augmented generation (RAG), memory, evaluation, observability, and the Model Context Protocol (MCP).
• Working knowledge of workflow automation and decisioning concepts, including business process orchestration (e.g., BPMN), decision management (e.g., DMN), event-driven architectures, human-in-the-loop steps, and serverless/function-based logic.
• Familiarity with cloud environments and how AI and automation services are delivered in the cloud (e.g., AWS services, multi-tenancy, security, PII handling, and observability).
• Ability to collaborate effectively with Product Managers and cross-functional teams while maintaining a clear outbound focus on customer value, adoption, and usability.
• Comfortable presenting and facilitating discussions with diverse audiences, including customers, partners, and internal teams.
• Excellent English speaking and written communication skills.
Preferred:
• 8+ years of Product Management experience or equivalent experience in a customer-facing, technical role (e.g., solutions engineering, technical consulting, AI/ML product, or platform engineering).
• Bachelor's degree in technology, computer science, engineering, or equivalent experience; Master's degree is a plus.
• Experience with AI/agentic platforms, workflow automation, or business rules/decisioning products in cloud platforms.
• Familiarity with the P&C insurance domain and core systems (e.g., ClaimCenter, PolicyCenter, BillingCenter, InsuranceNow) is a strong plus.
• Ability to travel 5-15% as needed.
Company:
Guidewire Software provides core back-end systems software to the global property, casual and worker's compensation insurance industry. Founded in 2001, the company is headquartered in San Mateo, USA, with a team of 1001-5000 employees. The company is currently Late Stage.