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Guest Services

60 Guest Services Operations Manager Jobs Hiring Near You

Guest Services

Reservationist - Remote

$16.50 - $20.50/hr

Property Management System (PMS), Call/CRM software, Microsoft Office/Office 365 (including Outlook & teams) ​ Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the ...

Guest Services, Inc.

Chef Manager

Linthicum, MD · On-site

... operations in the unit. The Chef-Manager must also provide overall direction within the unit; to ... Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier ...

Guest Services

Dockhand - Willow Beach

Roosevelt, AZ · On-site

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest ...

Guest Services

Dock Hand

Ochopee, FL · On-site

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest ...

Guest Services

Dock Hand

Dania Beach, FL · On-site

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest ...

Guest Services

Dock Hand - Willow Beach

Roosevelt, AZ · On-site

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest ...

Guest Services

Dock Hand

North Miami Beach, FL · On-site

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest ...

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Guest Services Jobs Information

What is it like to work at Guest Services?

Guest Services is a company that values providing exceptional customer experiences and fostering a collaborative work environment. The team structure is often flat, with a focus on open communication and cross-functional collaboration to ensure seamless service delivery. Working at Guest Services may appeal to individuals who are passionate about delivering high-quality service and are looking for a dynamic and supportive work environment where they can grow and develop their skills.

What makes Guest Services an attractive place to work?

Guest Services is a reputable company in the hospitality industry, known for its commitment to delivering exceptional customer experiences and providing high-quality services. The workplace is characterized by a collaborative environment, where employees can engage in innovative problem-solving, work closely with cross-functional teams, and enjoy a stable and supportive work culture. Joining Guest Services offers opportunities for professional growth, skill development, and making a meaningful impact on the lives of customers, making it an attractive place to work for those seeking a rewarding career in the service industry.

Do workers at Guest Services Inc. get paid breaks?

No. Most people don’t get paid breaks.
73% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.

Does Guest Services Inc. pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
79% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

At Guest Services Inc., are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Guest Services Inc. affordable enough for their workers?

Only some people say the health insurance costs are okay.
57% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people get paid time off at Guest Services Inc.?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 56% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2025.

Do workers at Guest Services Inc. worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2025.

Do Guest Services Inc. workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it for Guest Services Inc. workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Guest Services Inc.?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Guest Services Inc. managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.

Do jobs at Guest Services Inc. spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to take sick days at Guest Services Inc.?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Guest Services Inc. feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Guest Services Inc. get to take their breaks without interruption?

Only some people get breaks without interruption.
42% of people report that their breaks get interrupted.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Guest Services Inc.?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Guest Services Inc. enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Guest Services Inc. recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Guest Services Inc.?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Guest Services Inc.?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Guest Services Inc.’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Guest Services Inc. is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

What other companies are hiring for Operations Manager jobs?

What are the most popular jobs at Guest Services?

What are the most popular categories at Guest Services?

Infographic showing various Operations Manager job openings at Guest Services in the United States as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 97% Physical, and 3% Remote job distribution.

Assistant Manager - Monday to Friday, No Weekends!

Guest Services, Inc.

Las Cruces, NM • On-site

Full-time

Re-posted 21 days ago

Guest Services Inc. rating

6.8

Company rating: 6.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

22nd of 68 rated caterers

Job description

Compensation Amount:
52,000.00 USD Annual
Job Summary:
The Assistant Food Service Manager assists in all aspects of unit operations and floor management, including food, beverage, equipment, and company initiatives. The Assistant Food Service Manager creates a team environment that provides exceptional customer service while assisting the General Manager and ensuring all staff members perform at a consistently high level.
Job Description:
ESSENTIAL FUNCTIONS
  • Receive direction from the Unit Manager and assist in the overall management of the unit's operations, including planning and developing daily operations; forecasting and analyzing sales, labor, and profit; and, ensuring compliance with established budget; and scheduling, supervising, and participating in the operational duties specific to the unit.
  • Assist in recruiting, supervising, training, scheduling, disciplining, reviewing, and directing the unit's staff.
  • Maintain accounting records, daily reporting requirement, and cash control. Assist in managing P&L statement.
  • Respond to customer inquiries and resolve customer complaints.
  • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify Unit Manager of all unusual events, circumstances, or other safety or quality control issues.
  • Represent the company in a professional and positive manner at all times. Maintain and enhance the company's image when interacting with clients, guests, associates, and vendors.
  • Perform unit opening and/or closing procedures.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
  • High School Diploma or GED preferred. Bachelor's or Business Degree preferred.
  • At least 1-2 years of experience in related management required.
  • Food Safety Certified a plus.
  • Demonstrated talent for interacting with a wide variety of people.
  • Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem solve.
  • Strong customer service abilities; actively looks for ways to assist customers and coworkers.

PHYSICAL AND MENTAL REQUIREMENTS
  • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
  • Ability to stand for the entire workday and to climb steps regularly.
  • Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
  • Reading and writing work-related documents in English.
  • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
  • Constantly communicates and receives verbal communication with other employees in fast-paced environment.
  • Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED
  • Standard commercial cooking machinery and utensils (pots and pans, fryers, stove, among others)
  • Cash registers/POS system
  • Typical office equipment (computer, fax, telephone, copier, scanner, among others).

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

What Guest Services Inc. employees say

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About Guest Services

Sourced by ZipRecruiter

Guest Services, Inc. is a well-established company located in Fairfax, VA, United States, operating in the Hospitality and Food Services industry. The company’s official website is guestservices.com. It was originally founded in 1917 as a small group of soda fountains and since then, it has grown into a nationwide platform providing various services. The wide range of services includes dining, recreation, retail, lodging, and facility management services. The company primarily serves government agencies, corporations, schools, state and national parks, healthcare facilities, and even private homes.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Fairfax, VA, US

Year founded

1917

Social media

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