... manage their financial future. The Grid app lets users access cash, build credit, spend money ... We collaborate with teams across the company, including Product and Engineering, to solve problems ...
20 Grid Crm Developer Jobs Hiring Near You
... manage their financial future. The Grid app lets users access cash, build credit, spend money ... We collaborate with teams across the company, including Product and Engineering, to solve problems ...
... manage their financial future. The Grid app lets users access cash, build credit, spend money ... We collaborate with teams across the company, including Product and Engineering, to solve problems ...
Quick apply
... manage their financial future. The Grid app lets users access cash, build credit, spend money ... We collaborate with teams across the company, including Product and Engineering, to solve problems ...
About Us Grid is a leading provider of identity verification and fraud prevention solutions ... Leverage CRM tools to track progress and meet revenue targets. * Market Insights : Stay updated on ...
About Us Grid is a leading provider of identity verification and fraud prevention solutions ... Leverage CRM tools to track progress and meet revenue targets. * Market Insights : Stay updated on ...
... customers • Speed & Iteration: We practice a dynamic yet data-driven approach to product development. As a product manager at Grid, you'll build towards bold milestones in well-engineered ...
... customers • Speed & Iteration: We practice a dynamic yet data-driven approach to product development. As a product manager at Grid, you'll build towards bold milestones in well-engineered ...
Business Operations Manager | Seattle
$80K - $130K/yr
Customer Experience Leadership * 3+ years management experience in customer support, operations ... At Grid, we're asking a bigger question: What would customer support look like if you built it from ...
Business Operations Manager | Seattle
$80K - $130K/yr
Customer Experience Leadership * 3+ years management experience in customer support, operations ... At Grid, we're asking a bigger question: What would customer support look like if you built it from ...
Product Manager (Seattle on-site only)
$125K - $175K/yr
... customers. * Speed & Iteration: We practice a dynamic yet data-driven approach to product development. As a product manager at Grid, you'll build towards bold milestones in well-engineered ...
Quick apply
Product Manager (Seattle on-site only)
$125K - $175K/yr
... customers. * Speed & Iteration: We practice a dynamic yet data-driven approach to product development. As a product manager at Grid, you'll build towards bold milestones in well-engineered ...
Product Manager (Seattle on-site only)
$120K - $175K/yr
... customers. * Speed & Iteration: We practice a dynamic yet data-driven approach to product development. As a product manager at Grid, you'll build towards bold milestones in well-engineered ...
Product Manager (Seattle on-site only)
$120K - $175K/yr
... customers. * Speed & Iteration: We practice a dynamic yet data-driven approach to product development. As a product manager at Grid, you'll build towards bold milestones in well-engineered ...
Business Operations Manager \u007C Seattle
$80K - $130K/yr
Customer Experience Leadership * 3+ years management experience in customer support, operations ... At Grid, we're asking a bigger question: What would customer support look like if you built it from ...
Quick apply
Business Operations Manager \u007C Seattle
$80K - $130K/yr
Customer Experience Leadership * 3+ years management experience in customer support, operations ... At Grid, we're asking a bigger question: What would customer support look like if you built it from ...
Senior Frontend Engineer
Oakland, CA · On-site
$140K - $193K/yr
About Grid We founded Grid to design future-proof solutions for financial firms and startups ... A new player in the fraud prevention space with deep roots in financial business management, we ...
Senior Frontend Engineer
Oakland, CA · On-site
$140K - $193K/yr
About Grid We founded Grid to design future-proof solutions for financial firms and startups ... A new player in the fraud prevention space with deep roots in financial business management, we ...
Senior Backend Engineer \u007C On-Site \u007C Seattle
Seattle, WA · Remote
$120K - $200K/yr
... manage their financial future. The Grid app lets users access cash, build credit, spend money ... The role We're adding Backend Engineers to help build the foundations that power everything at Grid.
Quick apply
Senior Backend Engineer \u007C On-Site \u007C Seattle
Seattle, WA · Remote
$120K - $200K/yr
... manage their financial future. The Grid app lets users access cash, build credit, spend money ... The role We're adding Backend Engineers to help build the foundations that power everything at Grid.
Senior Backend Engineer | On-Site | Seattle
Seattle, WA · Remote
$120K - $200K/yr
... manage their financial future. The Grid app lets users access cash, build credit, spend money ... The role We're adding Backend Engineers to help build the foundations that power everything at Grid.
Senior Backend Engineer | On-Site | Seattle
Seattle, WA · Remote
$120K - $200K/yr
... manage their financial future. The Grid app lets users access cash, build credit, spend money ... The role We're adding Backend Engineers to help build the foundations that power everything at Grid.
Senior Frontend Engineer
Oakland, CA · Remote
$135K - $150K/yr
About Grid We founded Grid to design future-proof solutions for financial firms and startups ... A new player in the fraud prevention space with deep roots in financial business management, we ...
Quick apply
Senior Frontend Engineer
Oakland, CA · Remote
$135K - $150K/yr
About Grid We founded Grid to design future-proof solutions for financial firms and startups ... A new player in the fraud prevention space with deep roots in financial business management, we ...
Senior Backend Engineer
Oakland, CA · On-site
About Grid We founded Grid to design future-proof solutions for financial firms and startups ... A new player in the fraud prevention space with deep roots in financial business management, we ...
Senior Backend Engineer
Oakland, CA · On-site
About Grid We founded Grid to design future-proof solutions for financial firms and startups ... A new player in the fraud prevention space with deep roots in financial business management, we ...
Staff Applied Scientist
$150K - $220K/yr
The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots ... Collaborate with data engineers, product managers to help translate your work into production-grade ...
Quick apply
Staff Applied Scientist
$150K - $220K/yr
The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots ... Collaborate with data engineers, product managers to help translate your work into production-grade ...
Staff Applied Scientist
$150K - $220K/yr
The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots ... Collaborate with data engineers, product managers to help translate your work into production-grade ...
Staff Applied Scientist
$150K - $220K/yr
The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots ... Collaborate with data engineers, product managers to help translate your work into production-grade ...
Applied Scientist
$120K - $140K/yr
The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots ... Collaborate with data engineers, product managers to help translate your work into production-grade ...
Quick apply
Applied Scientist
$120K - $140K/yr
The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots ... Collaborate with data engineers, product managers to help translate your work into production-grade ...
Applied Scientist
$120K - $140K/yr
The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots ... Collaborate with data engineers, product managers to help translate your work into production-grade ...
Applied Scientist
$120K - $140K/yr
The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots ... Collaborate with data engineers, product managers to help translate your work into production-grade ...
Risk Analyst (Seattle on-site only)
$70K - $110K/yr
... manage their financial future. The Grid app lets users access cash, build credit, spend money ... Experience prioritizing customers and user experience : We're looking for people who make ...
Risk Analyst (Seattle on-site only)
$70K - $110K/yr
... manage their financial future. The Grid app lets users access cash, build credit, spend money ... Experience prioritizing customers and user experience : We're looking for people who make ...
Risk Analyst (Seattle on-site only)
$70K - $110K/yr
... manage their financial future. The Grid app lets users access cash, build credit, spend money ... Experience prioritizing customers and user experience : We're looking for people who make ...
Quick apply
Risk Analyst (Seattle on-site only)
$70K - $110K/yr
... manage their financial future. The Grid app lets users access cash, build credit, spend money ... Experience prioritizing customers and user experience : We're looking for people who make ...
Senior Product Manager
Oakland, CA · On-site +1
$145K - $191K/yr
About Us Grid's end-to-end verification solution shields institutions, giving them the freedom to ... Conduct market research to identify customer needs, market trends, and competitive landscape.
Senior Product Manager
Oakland, CA · On-site +1
$145K - $191K/yr
About Us Grid's end-to-end verification solution shields institutions, giving them the freedom to ... Conduct market research to identify customer needs, market trends, and competitive landscape.
Grid Jobs Information
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$55K - $65K/yr
Full-time
Medical, Dental, Vision, Retirement
Re-posted 20 days ago
Job description
About Us
Today's financial system is built to favor those with money. Grid's mission is to level that playing field by building financial products that help users better manage their financial future. The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots, lots more.
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Grid is a fast-growing team that's deeply passionate about making a difference in the lives of millions. We're solving huge problems and believe that every team member has a big role to play. Come join our growing team in our downtown Seattle office!
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The team
Grid's customer support team handles everyday customer questions, making sure each inquiry is answered clearly and accurately. We collaborate with teams across the company, including Product and Engineering, to solve problems and enhance the customer experience. By listening to our users, we help improve our products and ensure our customers have a smooth and enjoyable experience with Grid.
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The role
We are looking for a motivated Customer Support Specialist to join our growing team. In this role, you will answer customer questions, troubleshoot issues, gather feedback, and guide customers through new product adoption, to ensure a seamless and satisfying experience.
What you'll do:
- Help customers with questions, troubleshooting issues, and providing clear guidance.
- Respond to customer inquiries through email and live chat.
- Identify and report product issues to the Product and Engineering teams.
- Notice common customer challenges and suggesting ways to improve our product and support processes.
What we're looking for:
- At least 1 year of experience in customer service or a similar role.
- Currently pursuing or have a bachelor's degree.
- Strong verbal and written communication skills.
- Self-motivated with a proven track record of independently solving problems.
- Strong work ethic with the ability to meet high expectations in a fast-paced environment.
- Ability to quickly assess customer needs and provide effective solutions.
$55,000 - $65,000 a year
Benefits
Medical
Dental
Vision
401K
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Salary Range
$55,000 - $65,000 per year
To keep things simple, at Grid we're looking for people that want to change the world for the better and have the boldness to tackle complex problems with creative solutions.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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