Artech
Artech

60 Artech Information Systems Crm Developer Jobs Hiring Near You

SFDC LEAD

New York, NY

$60.75 - $80.50/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... CRM solutions. Strong experience with configuration, customization, programming with APEX APIs ...

Dot Net Developer

Peoria, IL

$47.25 - $62.50/hr

... IIS, Azure, CRM, SQL Server, Visual Studio & TFS/VSO trong understanding of the DOM Strong ... Artech Information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960 Office: 973 ...

Data Entry

Smyrna, GA · On-site

$16.75 - $22.25/hr

... Artech on W2. Preferred Skills & Qualifications * Experience in manufacturing, healthcare, ... Experience working with ERP, CRM, or other database systems. * Familiarity with data validation and ...

Establish relationships with client decision makers. * Secure new business opportunities ... Organization & Time Management skills Artech LLC is an Equal Opportunity / Affirmative Action ...

JAVA DEVELOPER

Denver, CO

$52.50 - $68/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Denver, CO Duration: Full Time To be responsible for managing technology in projects and providing ...

Associate Account Manager

Morristown, NJ · On-site

$127K - $132K/yr

... relationship building, and securing new business opportunities within Artech's Fortune 500 clients ... Strong organizational and time management skills * Strong networking and presentation skills

Serve as the face of Artech's Sales/ Service team to the client and the central point of contact ... Provide account management and service delivery support to client * Establish relationships with ...

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USA|USD| GCC Customer Service Representative - Intermediate

Artech

Austin, TX • On-site

$25.18/hr

Other

Re-posted yesterday


Job description

Position Details:
Title: GCC Customer Service Representative - Intermediate
Duration: 12 months
Location: 9700 US Hwy 290 East, Austin, TX 78724
Pay Rate: $25.18/hr. on W2
Work Shift: Hours is 10:30 A.M. to 7:30 P.M . Monday - Friday.
Work Type: 100% Remote but require Candidates residing nearby Austin as they will be called in once a quarter for Team engagements and programs. Candidates from Austin, Georgetown, Round Rock or surrounding area will be considered.
Job Summary
One Stop Shop" for customers for any type of Services requests. This includes Total Kit Management (TKM) Service Agreement Customers, On Demand Customers or Labor dispatch. Face of client for 24x7 call center support. Responsible for resolving customer issue from beginning to end. Works with internal organizations to resolve customer request, including, but not limited to: Field engineer, Logistics, Order Fulfilment, Marketing, Sales and internal organization.
• Responsible to process and maintain customer request via emails and phone call in SAP CRM System
• Responsible to create and maintain quotations/sales orders/service case in SAP CRM system
• Responsible in managing customer escalation by working closely with internal stakeholders
• Required to use existing procedures to problem solve customer escalation and follow up
• Required to maintain excellent communication and positive manner in interaction with customers and internal stakeholders
• Required to adhere to business, operation procedures, and financial policy
• Strong communication skill - written and spoken (Ability to Use Positive Language)
• Knowledge of product or service
• Strong spoken and written English
• Additional language skill - for multiple region support
• SAP/CRM/ Supply chain process knowledge is a plus
Education:
  • Bachelor degree OR equivalent working experience
  • Master degree is a plus
Regards,
Alisha Keshri
Associate Recruiter
Artech Information System LLC
360Mt. Kemble Ave., suite 2000
Morristown, NJ 07960
Website: www.artech.com

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About Artech

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Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992