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Goodwill Southern California
Goodwill Southern California

60 Goodwill Southern California Workforce Development Manager Jobs Hiring Near You

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Goodwill Southern California Jobs Information

What is it like to work at Goodwill Southern California?

Goodwill Southern California is a mission-driven organization that values diversity, equity, and inclusion, fostering a culture of respect and compassion among its employees. The company operates a wide range of programs and services, including job training, education, and employment services, with a team structure that emphasizes collaboration and community engagement. Working at Goodwill Southern California may appeal to individuals who are passionate about making a positive impact in their community and are motivated by the opportunity to contribute to a social mission that supports people in need.

What makes Goodwill Southern California an attractive place to work?

Goodwill Southern California is a well-established non-profit organization that plays a significant role in providing employment, education, and job training services to individuals in need. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and advancement. By joining Goodwill Southern California, individuals can contribute to making a positive impact in their community while developing their skills and expertise in a supportive and inclusive workplace.

Do workers at Goodwill Southern California get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Goodwill Southern California pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and July 2026.

At Goodwill Southern California, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Goodwill Southern California?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 0% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 80% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Goodwill Southern California worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Goodwill Southern California workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Goodwill Southern California spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
60% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Goodwill Southern California?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Goodwill Southern California is a safe place to work?

Most people don't feel safe in their workplace.
80% of people report that their workplace isn’t safe.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Goodwill Southern California feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and March 2026.

Do people at Goodwill Southern California get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Goodwill Southern California?

Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Goodwill Southern California recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Goodwill Southern California?

Some people didn’t get enough training when they started.
67% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Goodwill Southern California?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Goodwill Southern California’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Goodwill Southern California is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and March 2026.
What other companies are hiring for Workforce Development Manager jobs?
What are the most popular jobs at Goodwill Southern California?
What are the most popular categories at Goodwill Southern California?
Infographic showing various Workforce Development Manager job openings at Goodwill Southern California in the United States as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Temporary. Highlights an 100% Physical job distribution.

Retail Service and Operations Manager

Goodwill Southern California

Los Angeles, CA • On-site

$20.47/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Goodwill Southern California rating

4.8

Company rating: 4.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

715th of 771 rated non-profit organizations

Job description

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It's always a GOOD day in SoCal!
Lead with Purpose. Drive Service and Operational Excellence.
Goodwill Southern California is seeking a Retail Service & Operations Manager to help lead one of our retail stores, boutiques, or attended donation centers. Under the direction of the Site Manager, this role ensures seamless operations, outstanding customer and donor experiences, and strong team performance - all while advancing our mission of Transforming Lives Through the Power of Work.
What You'll Do:
  • Partner with the Site Manager to achieve store goals in sales, production, customer service, payroll, safety, and expense control.
  • Act as Manager-on-Duty, overseeing store operations including opening, closing, and cash management.
  • Lead, train, and coach Ambassadors to deliver exceptional customer and donor experiences that reflect our RISE values (Respect, Integrity, Service, Excellence).
  • Maintain compliance with safety, loss prevention, and operational standards.
  • Oversee merchandising, colorizing, signage, and sales floor presentation to meet company guidelines.
  • Support donation processing, backroom organization, and production goals.
  • Assist with GATR/GADD, CRM programs, and other engagement initiatives.
  • Ensure the store environment is clean, safe, and aligned with brand standards.
  • Work flexible shifts, including nights, weekends, holidays, and occasional nearby location support.

What You Bring:
  • 2-4 years of supervisory experience in retail or a customer-focused operations role.
  • Proven ability to manage performance, drive results, and coach diverse teams.
  • High school diploma or GED required; college coursework preferred.
  • Strong communication, problem-solving, and organizational skills.
  • Experience with POS systems, Microsoft Outlook, Excel, and HRIS/timekeeping systems.
  • Bilingual (Spanish/English) preferred.

Why You'll Love It Here:
  • Mission-driven culture with purpose and community impact.
  • Opportunities for growth within a thriving retail enterprise.
  • Collaborative, values-based environment that recognizes and rewards excellence.

What's in it for you:
  • Hourly Rate: 20.47
  • Discount at Goodwill Socal retail locations
  • Goodwill Perks: Discounts on dining, retail, theme parks and movies
  • Employee Assistance Program: Mental and physical wellness, financial and legal resources and career and education partners

Full-time Positions are eligible for:
  • Medical, dental, vision insurance
  • Flexible Spending Account - FSA
  • Life insurance
  • 403(b) retirement plan
  • Paid time off (PTO)
  • Tuition Reimbursement

Join our team and help shape the Goodwill experience - where great service meets meaningful impact.
Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
Equal Employment Opportunity
Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
Nondiscrimination on the Basis of Disabilities
In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.
It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.

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