Gensco
Gensco

3 Gensco Training & Development Manager Jobs Hiring Near You

Provide technical training for our Customers and Gensco Team Members and communicate pertinent ... Demonstrated ability to manage details and meet deadlines with 100% accuracy in a multi-task ...

Gensco has an immediate need for an Outside Sales Representative - HVAC Equipment to service new ... Comprehensive training and support to help you succeed. * A collaborative and positive work ...

Gensco has an immediate need for an Outside Sales Representative - HVAC Supplies to service new and ... Comprehensive training and support to help you succeed. * A collaborative and positive work ...

HVAC Technical Support Specialist

Gensco

Tacoma, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Job description

Gensco currently has an amazing opportunity available to join our Technical Services Team as a HVAC Technical Support Specialist based out of any of our branches!
Summary
  • Perform a broad range of inside administrative and service support for both Customers and Gensco Team Members
  • Provide inside technical support for equipment sold by Gensco by offering guidance on installation, service, and repair
  • Provide technical training for our Customers and Gensco Team Members and communicate pertinent factory information as necessary

Skills and Qualifications
  • Completion of a 2-year college degree in technical studies or equivalent work experience preferred
  • 5 years of related work experience and excellent knowledge of HVAC industry preferred
  • Demonstrated ability to manage details and meet deadlines with 100% accuracy in a multi-task environment
  • Customer service-oriented approach, respond to requests with a sense of urgency
  • Strong attention to detail, excellent time management and organizational skills
  • Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
  • Strong presentation skills, excellent written and verbal communication skills
  • Strong people skills, recognizes when to use formal or informal approach, not easily intimidated, ability to say "no" in a firm but polite manner
  • Ability to use tact and diplomacy in sensitive situations
  • Able to operate personal computer, calculator, other office machines and proficient in MS Office products (Word, Excel, PowerPoint)
  • Able to work sitting or standing and to move freely throughout the facility
  • Able to lift and carry equipment and supplies on a frequent basis
  • Able to travel as required

Comprehensive and competitive benefits package includes:
  • Healthcare coverage of medical, dental and vision available first of the month following date of hire
  • Discretionary Profit Sharing
  • 401(k) Retirement Plan
  • Annual Holidays: 6 Paid Holidays and up to 2 Paid Floating Holidays
  • Paid Vacation (Full Time Team Member Accrual: First 12 Months - 40 hours, Year 1-5 - 80 hours)
  • Tuition reimbursement for 2-year and 4-year degree programs
  • Life Insurance, Voluntary Supplemental Life Insurance
  • Long-Term Disability, Voluntary Short-Term Disability
  • Employee Assistance Program