3 Gallup Customer Service Representative Jobs Hiring Near You

Credit Union Manager

Omaha Riverfront

Lead with purpose. Safeguard accuracy. Champion financial wellbeing.

Gallup is seeking a talented, hands-on leader who can own sophisticated accounting work, lead and develop a small team, protect a regulated financial operation and support Gallup associates in strengthening their financial wellbeing.

As the credit union manager at Gallup Federal Credit Union (Gallup FCU), you'll ensure the credit union operates with financial integrity, regulatory discipline and exceptional member service while helping Gallup associates make informed financial decisions.

This role is for someone who is passionate about managing their team, translating vision into priorities, educating others through consultations and presentations, and improving operations while personally owning critical credit union responsibilities, including general ledger activity, reconciliations, financial reporting, compliance and member service.

What You'll Do

• Lead, coach and support credit union associates, setting clear expectations, strengthening performance and stepping in to help get the work done when needed
• Build trusted relationships with members, colleagues, and credit union and banking partners to support the credit union's mission and strengthen the member experience
• Lead the day-to-day operations of Gallup FCU, working alongside the team to deliver responsive, member-first service
• Manage general ledger activity, reconciliations and other critical accounting responsibilities, ensuring the accuracy and integrity of financial records
• Oversee accounts payable and support monthly financial statements, internal reporting and materials for credit union board meetings
• Help ensure the credit union's financial stability and safeguard its assets in the best interests of members
• Partner with Gallup leaders and the credit union board to translate priorities into practical plans and strong execution
• Maintain compliance with National Credit Union Administration requirements and other applicable federal and state regulations
• Represent Gallup FCU during audits and regulatory examinations, coordinating documentation, responding to requests and driving follow-up items to resolution
• Maintain strong internal controls and accurate documentation while proactively identifying discrepancies, risks and opportunities to improve processes
• Design and deliver engaging presentations, workshops and educational sessions to Gallup associates on foundational financial wellbeing topics, such as saving and debt management

Who We Want

• Service-minded player-coaches who are passionate about helping credit union members strengthen their financial wellbeing while completing their own responsibilities and developing team members to perform at their best
• Detail-oriented achievers who take pride in perfectly balanced accounts, precise reconciliations and strong follow-through
• Integrity-driven professionals who consistently uphold transparency, accountability and strong internal controls
• Organized multitaskers who calmly manage competing deadlines and adapt as priorities shift
• Resourceful problem solvers who confidently assess issues, exercise sound judgment, strengthen processes and create practical efficiencies
• Engaging presenters who communicate to individuals and groups with energy and confidence and who inspire others to take charge of their financial futures

What You Need

• Bachelor's degree in accounting, finance or a related field required
• At least five years of accounting experience required
• Experience working in a credit union or bank accounting environment required
• Management or leadership experience in a credit union or bank preferred
• General ledger experience and a strong understanding of accounting principles and financial reporting required
• Proficiency with accounting systems required; QuickBooks® experience preferred
• Experience supporting audits or regulatory examinations required
• Strong presentation and facilitation skills required
• Ability to be bonded required
• Ability to register with the Nationwide Multistate Licensing System (NMLS) required
• Certified Credit Union Financial Counselor (CCUFC) certification or willingness to obtain it preferred
• A commitment to working on-site at Gallup's Omaha office five days per week required
• Eligibility to work in the United States required; this position is not eligible for employment visa sponsorship

What You'll Experience

• Mission-driven work: Make a meaningful difference in the world with your unique contributions, commitment to service and exceptional outcomes.
• An empowering culture: Collaborate with smart, passionate people who love what they do and welcome your ideas, perspectives and experiences.
• Learning and development: Grow in your career as we invest in what you do best, encourage curiosity and create an environment where it's safe — and expected — to challenge the status quo.
• Brand strength, startup energy: Thrive in an innovative environment backed by a trusted brand.
• A vibrant workplace: Enjoy an on-site cafeteria, fitness center, federal credit union and state-of-the-art child development center, all on a beautiful downtown Omaha campus along the Missouri River.

About Gallup

At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup.

Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates' wellbeing. We also offer an estimated annual salary range of $85,000-$100,000 for this role. Salaries are based on a variety of factors, including an individual's education, experience and skills.

Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.