6 Fusion Customer Support Representative Jobs Hiring Near You

Supply Chain Specialist
Cedar Rapids, Iowa Full-Time Distribution - Seals, Hydraulic Kits, O-Rings, Sealing Solutions
About Us & Job Description
At Fusion, we supply mission-critical sealing and hydraulic components to OEMs, industrial customers, and repair facilities. Our name reflects what we do, bringing everything together into one reliable solution.
We are growing and looking for a Supply Chain Specialist to support our sourcing, quoting, and supplier management efforts. This role is ideal for someone who enjoys working with suppliers, customers, and internal teams to drive cost-effective and reliable solutions.
Your Opportunity
This role sits at the hub of sourcing, quoting, and supply chain strategy, working closely with suppliers and sales to deliver competitive pricing, reliable lead times, and high-quality solutions.
You will take an active role in evaluating supplier capabilities, building quotes, and aligning customer demand with the best sourcing approach. This position offers broad exposure across procurement, operations, and customer support, making it a strong fit for someone looking to grow within manufacturing distribution.
What You'll Do

• Build and analyze quotes using supplier data, market trends, and requirements
• Evaluate supplier strengths, capabilities, and performance to support sourcing decisions
• Align customer demand with sourcing strategies to determine the best supply approach
• Collaborate with suppliers and customers to support new and existing business
• Work closely with customer service to provide procurement updates and timelines
• Review and interpret engineering drawings and specs to support sourcing decisions
• Assist in collecting and analyzing supplier and customer product and service data
• Communicate across teams to ensure timely and accurate execution of projects
• Identify opportunities to improve cost, quality, and overall supply chain performance

What You Bring

• Four-year degree in business, supply chain, industrial distribution, or a related field
• Strong analytical and problem-solving skills
• Ability to manage multiple projects and priorities
• Clear communication skills across internal teams, suppliers, and customers
• Interest in manufacturing, sourcing, and supplier management

Preferred (Not Required)

• Certification in supply chain management
• Experience in industrial distribution or manufacturing environments
• Familiarity with engineering drawings or technical products
• Experience working with ERP or CRM systems

What We Offer

• Paid internship or full-time employment based on experience and education
• Career path into sourcing, operations, or commercial roles
• Training, mentoring, and support for technical skill development
• Competitive compensation based on experience, with performance-based incentives
• Relocation assistance available for qualified candidates
• Comprehensive benefits: medical, dental, HSA with company contribution, 401(k) with company match
• A collaborative, growth-oriented culture that values innovation, ownership, and continuous improvement

Why Join Fusion?
If you are looking for a role where you can gain exposure across multiple areas of the business while making a direct impact, Fusion offers the opportunity to grow and develop within a fast-moving environment.
Here, you are not just supporting transactions. You are helping drive decisions that impact cost, performance, and long-term customer success.
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Fusion conducts pre-employment drug testing. Any job offer will be contingent upon the results of a properly conducted drug test performed at an off-site facility of our preference.