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Job Description:

Job Description

The Program Administrator plays a central role in ensuring the Fairfield First 5 Center is welcoming, organized, and operating at a high level each day. As the lead of the administrative team, the Program Administrator blends operational leadership with family engagement, bilingual communication and program coordination to create a positive experience for children, caregivers, staff, volunteers, and community partners.

Working closely with the Center Director and multidisciplinary team, the Program Administrator supports daily operations, participant registration, communications and social media, scheduling, reporting, and program logistics while also engaging directly with families through childwatch, parent education, play-based activities, and community events. This role serves as a bridge between administrative systems and family-centered services, helping ensure that the Center operates efficiently while maintaining a warm, welcoming, and relationship-based culture.

Schedule

This is a 40-hour per week position.

Typical schedule:

• Monday, Tuesday, Thursday & Friday: 8:00 a.m.-4:30 p.m.

• Wednesday: 10:30 a.m.-7:00 p.m.

Occasional weekend hours may be required with advance notice.

Compensation & Benefits

• $23-$24 per hour, depending on experience

• Agency and Federal Holiday pay

• Employee Assistance Program

• Medical insurance (based on eligibility)

• Dental and Vision Insurance

• Life Insurance

• Flexible Spending Account (FSA)

• Commuter Benefits

• Wellhub Wellness Program

• Ongoing professional development and training opportunities

Education and Experience

• Associate's or Bachelor's Degree in Business Administration, Early Childhood Education, Child Development, Human Services, Communications, or a related field; or a combination of relevant education, training, and experience

• Bilingual fluency in English and Spanish (spoken and written) required

• Experience providing administrative, operational, or program coordination support, preferably in an educational, community-based, or family-serving setting

Preferred:

• Early Childhood Education (ECE) units and/or experience in an early childhood or family-serving program

Knowledge and Skills

• Strong organizational, administrative, and project coordination skills with the ability to manage multiple priorities

• Strong written and verbal communication skills in English and Spanish

• Ability to balance operational responsibilities with family engagement while working both independently and collaboratively

• Proficiency with Google Workspace, Canva, social media platforms, and office technology

Communication and Relationship Building

• Excellent customer service and relationship-building skills

• Ability to communicate effectively with children, caregivers, colleagues, volunteers, community partners, and families from varied cultural, linguistic, and lived-experience backgrounds

• Ability to create welcoming, inclusive environments where families feel respected, valued, and connected

Professional Qualities

• Passion for supporting young children and families

• Commitment to culturally responsive, community-centered, and strengths-based practice

• Highly organized, dependable, adaptable, and solution-oriented

• Ability to take initiative, exercise sound judgment, and communicate openly and respectfully

• Commitment to ongoing learning and professional development

Technical Skills and Physical Requirements

• Ability to maintain accurate electronic records, databases, and reporting systems

• Ability to regularly lift up to 25 pounds as part of classroom setup, event preparation, and Center operations

Roles & Responsibilities

Administrative Leadership & Center Operations

• Lead the Center's administrative functions and support daily operations

• Partner with the Center Director to develop administrative systems, operational procedures, and funding-related processes, including CalAIM administration

• Oversee participant registration, scheduling, data entry, reporting, recordkeeping, and general office operations

• Open and close the Center and help ensure facilities are organized, welcoming, and program-ready

Family Engagement & Communication

• Welcome new and returning families and support participant registration and program placement

• Provide bilingual interpretation and translation for families, workshops, and written materials

• Build relationships that encourage ongoing family engagement and participation

Communications, Outreach & Program Support

• Manage the Center's social media platforms and create marketing materials for classes, events, and outreach

• Coordinate play experiences, provide childwatch during adult-only programming, and facilitate designated parent education or family activities following training

• Coordinate Parent Volunteers and support community outreach, special events, and Center visits

Professional Development & Collaboration

• Receive training to conduct Ages and Stages Questionnaire (ASQ) developmental screenings and obtain Community Health Worker (CHW) certification in alignment with CalAIM requirements

• Collaborate with colleagues and community partners to provide integrated, family-centered services

• Participate in professional development and support shared team responsibilities, outreach activities, and Center events

Fairfield First 5 Center Program Description

The Fairfield First 5 Center (F5C), opening in Summer 2026, will be a vibrant and welcoming hub for families with young children ages 0-5. Funded by First 5 Solano and operated by Bay Area Community Resources (BACR), the Center provides no-cost parent-child interactive classes, developmental screenings, parent education, leadership opportunities, and connections to community resources.

We believe parents and caregivers are their child's first and most important teacher. Through engaging early learning experiences, family-centered support, and opportunities for connection, the Center helps families strengthen parent-child relationships, build understanding of child development, support school readiness, and foster healthy growth and well-being.

The Fairfield First 5 Center will serve a rich mosaic of families, cultures, languages, and lived experiences. We value candidates who bring experience working alongside communities of diverse backgrounds and who demonstrate a commitment to culturally responsive, community-centered, strengths-based, and equity-focused practices.

About Us:

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area.

We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year.

BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment w/o regard to perceived age, marital or familial status, religion, gender, gender identity, gender expression, sexual orientation, race, creed, color, genetic information, ancestry, national origin, physical or mental disability including AIDS or AIDS-Related Complex or military status.

Visit our website at www.bacr.org.

Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location.