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Froedtert Jobs Information

What is it like to work at Froedtert?

Froedtert is a healthcare organization that prioritizes a culture of compassion, innovation, and teamwork, striving to provide exceptional patient care and improve the health of the communities it serves.

As a leading academic medical center, Froedtert offers a dynamic work environment with opportunities to collaborate with a multidisciplinary team of healthcare professionals, researchers, and educators, and to contribute to cutting-edge medical research and education.

Working at Froedtert may appeal to individuals who are passionate about delivering high-quality patient care, advancing medical knowledge, and making a positive impact on the health and well-being of others, with opportunities for professional growth and development in a fast-paced and rewarding healthcare setting.

What makes Froedtert an attractive place to work?

Froedtert is a leading healthcare organization in southeastern Wisconsin, recognized for its commitment to delivering high-quality patient care and advancing medical research. The organization fosters a collaborative work environment that encourages innovation, teamwork, and professional growth, with opportunities for employees to develop their skills and expertise in a dynamic and supportive setting. By joining Froedtert, individuals can contribute to the organization's mission of improving the health and well-being of the community, while also advancing their own careers and personal development.
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Infographic showing various Receptionist job openings at Froedtert in the United States as of August 2026, with employment types broken down into 58% Full Time, 40% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

PATIENT ACCESS SVC REP FLOAT, FCP - PATIENT CARE GENERAL - TH

Froedtert

Menomonee Falls, WI • On-site

$17 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MENOMONEE FALLS at our CP-TOWN HALL HEALTH CENTER facility.

This job is ON - SITE.

FTE: 1.000000
Standard Hours: 40.00
Shift: Shift 1

Shift Details: Holidays: Weekends:

Job Summary:

The Patient Access Service Representative (PASR), follows the Froedtert and the Medical College Performance Excellence Customer Service Standards. Greets and arrives patients. Verifies and updates demographic information. Collects monies for copays, supplies, and services rendered. Balances daily cash collections. Obtains patient signatures. Assists patients with ancillary appointment scheduling and forms. Schedules, cancels, and reschedules patient appointments. Answers and directs telephone calls.

EXPERIENCE DESCRIPTION:

A minimum of 1 year of prior experience as a receptionist/assistant or customer service field is required. Previous experience in a healthcare setting is preferred. Two years of experience as a receptionist/assistant or work in a customer service field is preferred.

EDUCATION DESCRIPTION:

High School diploma or equivalent is required.

SPECIAL SKILLS DESCRIPTION:

Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook and Word. Knowledge of medical terminology and EpicCare is preferred. Proficiency in Microsoft Excel is preferred.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan - 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available


The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

Employment Type: FULL_TIME
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About Froedtert

Sourced by ZipRecruiter

Froedtert is a world-class healthcare organization based in Milwaukee, WI, United States. The company operates within the healthcare and wellness industry, providing a broad spectrum of medical services to the residents of southeastern Wisconsin and beyond. Froedtert was founded in 1980 and is an academic health network, which ripples an integrated affiliation with the Medical College of Wisconsin. The company prides itself on its cutting-edge treatments, sophisticated technology, and groundbreaking research. Froedtert’s mission is to advance health in the communities they serve, with a profound commitment towards patient care, education, research and community outreach.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Milwaukee, WI, US

Year founded

1980

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