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62 Freeway Insurance Technical Support Specialist Jobs Hiring Near You

Anrok

Technical Support Specialist

San Francisco, CA · On-site

Anrok is hiring a Technical Support Specialist to be on the front line of our customer experience ... Medical, dental, and vision insurance covered 100%. * One Medical membership covered, flexible sick ...

Iproa, Inc.

Technical Support Specialist II

Houston, TX · On-site

Purpose of the Job The Technical Support Specialist II will provide superior technical support to ... Provide excellent troubleshooting skills with world class customer service attitude * Ability to ...

Verto People

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HVAC Technical Support Specialist

Medley, FL · On-site

$52K - $60K/yr

Health, dental, and vision insurance * 401(k) with company match * Paid time off + company holidays ... Guide contractors and service technicians through step-by-step equipment diagnostics using phone ...

Convergint

Technical Support Specialist 1

$20 - $28/hr

Who You Are You have a passion for providing world-class service to customers, colleagues and ... Life insurance & Disability Plan * Wellness Program * 401K Matching Plan * Colleague Assistance ...

RennerBrown Staffing

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Technical Support Specialist

New York, NY · On-site

$30 - $35/hr

The Specialist, Technical Support provides day-to-day technical support to the Information Systems department. Essential Duties and Responsibilities Typical responsibilities include, but are not ...

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Freeway Insurance Services Jobs Information

Do workers at Freeway Insurance get paid breaks?

Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and July 2026.

Does Freeway Insurance pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and July 2026.

At Freeway Insurance, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Freeway Insurance affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between May 2025 and January 2026.

Do people get paid time off at Freeway Insurance?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

How easy is it to get time off at Freeway Insurance?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

How easy is it to take sick days at Freeway Insurance?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and July 2026.

Is working at Freeway Insurance good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between September 2025 and December 2025.

Do people at Freeway Insurance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people at Freeway Insurance get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and July 2026.

Is it stressful to work at Freeway Insurance?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people at Freeway Insurance enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people at Freeway Insurance recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people get enough training when they start at Freeway Insurance?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people get support to advance at Freeway Insurance?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people think Freeway Insurance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

Do workers feel well informed about how Freeway Insurance is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

What other companies are hiring for Technical Support Specialist jobs?

What are the most popular jobs at Freeway Insurance?

Infographic showing various Technical Support Specialist job openings at Freeway Insurance in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Technical Support Specialist II

Infobahn SoftWorld Inc

Allen, TX • On-site

Contractor

Re-posted 4 days ago

Job description

THIS IS NOT A DESK-TOP SUPPORT ROLE.

Job Title: Technical Support Specialist

Location: 415 East Exchange Pkwy, Allen, TX 75002 - Onsite only

Duration: 6 months - Temp to hire

Mon–Fri Hours vary between 7AM–6PM, working an 8‑hour shift.

Interview:

1st: Onsite in‑person

2nd: Virtual via Google Meet

Mandatory Prescreen Questions

1: In terms of troubleshooting, what is ping and why is it useful?

2: A company calls stating that they are unable to view their internal website. What steps would you take to remotely diagnose this scenario?

Will have to pass a CJIS BG check upon being offered the assignment – MSI will run this check – CJIS check goes back until the age of 17/18 years old.

To pass a Criminal Justice Information Services (CJIS) background check, temp labor must undergo a fingerprint-based background check at the state level

Company Overview

We create technologies our customers refer to as their lifeline. Our platforms in communications, software, video, and services help customers work safely and more efficiently. Whether helping firefighters see through smoke, enabling police officers to see around corners, or supporting first responders in mission‑critical scenarios, our work ensures those who protect us can do so with confidence.

Bring your passion, potential, and talents to Client and help usher in a new era of public safety and security.

Department Overview

This Technical Support Specialist II will be supporting our MSI Vehicle Intelligence team providing technical support to ALPR (Automatic License Reader) Division.

Job Description

The Technical Support Specialist II will be interacting with police and is responsible for diagnosing and resolving customer issues through phone, web, email, and direct customer interaction.

They are also responsible for maintaining critical relationships developed by other departments throughout the problem/resolution cycle.

Key Responsibilities

  • Communicate outages notifications and ticket statuses to customers
  • Additionally, they will communicate actively with the Product team and Engineering departments detailing specific customer issues.
  • Answer Inbound and make Outbound Technical Support Calls (about 30 to 40 calls/day)
  • Self-assign and take ownership of tickets from queue
  • Accurately document product issues and convey workarounds and fixes to customers.
  • Follow procedures for internal escalation of issues to the appropriate internal teams.
  • Track and resolve issues
  • Interface with Product team and Engineering on customer issues and comments
  • Help Maintain online Knowledge Base
  • Provide Technical Assistance to Regional Sales Managers daily
  • Answer after hours calls from customers
  • Customer Advocate

Experience Requirements

  • 2–3+ years of experience in Technical Support and/or application support roles.
  • Experience in a remote technical support environment is a plus.
  • Foundational knowledge of ITIL is a plus.
  • Extensive Hardware, Software and Networking troubleshooting.
  • Strong working knowledge of Windows Server 2016, 2012, 2008; Windows 7, 8, 10.
  • Strong working CLI experience with various Linux distributions (Ubuntu/CentOS preferred).
  • Familiarity working with Azure Cloud and containers.
  • Familiarity with Client technology and products is a plus.
  • Strong troubleshooting, problem-solving and analytical skills.
  • Strong communication skills (verbal, written and presentation).
  • Good time management skills with the ability to set priorities and meet deadlines.
  • Strong working knowledge of Routers, switches, VLANs, VPN, DHCP, TCP/IP.
  • Strong working knowledge of various WIFI technologies and practices.
  • Knowledge of Virtualization platforms; Hyper-V and VMWare a plus.
  • Strong working knowledge of internet protocols and certificates (HTTPS, SSL/TLS, etc.).
  • Experience with PowerShell Scripts.
  • Experience writing user friendly Knowledge Base Articles and FAQ’s.

Education:

One or more of the following certification preferred, CompTia A+, MCP, MCSE CNA, CCNA, Linux Certifications.

Minimum High School degree. Information Technology College degree preferred

Previous technical support/engineering/troubleshooting experience

Infobahn Softworld logo

About Infobahn Softworld

Sourced by ZipRecruiter

Formed in 1996, Infobahn Softworld is a leading Technology and Professional Services Company. For many years we have successfully served the technology needs of several customers from diverse industries and locations throughout North America. Infobahn Softworld has a reputation for addressing its clients’ complex challenges with business understanding and innovative technical solutions. Infobahn specializes in full lifecycle project efforts conducted in strategic partnership with some of the world’s most prominent companies.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

San Jose, CA, US

Year founded

1996

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