This role will design and execute scalable partnership models that strengthen Foundever's talent ecosystem, align academic programs with business needs, and position Foundever as an employer of ...
4 Foundever Jobs Hiring in Rutledge, TN
This role will design and execute scalable partnership models that strengthen Foundever's talent ecosystem, align academic programs with business needs, and position Foundever as an employer of ...
Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our ...
Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our ...
Early Career and University Programs Manager
Morristown, TN · On-site
$80K/yr
This role will design and execute scalable partnership models that strengthen Foundever's talent ecosystem, align academic programs with business needs, and position Foundever as an employer of ...
Early Career and University Programs Manager
Morristown, TN · On-site
$80K/yr
This role will design and execute scalable partnership models that strengthen Foundever's talent ecosystem, align academic programs with business needs, and position Foundever as an employer of ...
Technical Customer Service Support
Morristown, TN · On-site
$19/hr
Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our ...
Technical Customer Service Support
Morristown, TN · On-site
$19/hr
Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our ...
Foundever Jobs Information
Do workers at Foundever get paid breaks?
Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 96 people who took the Breakroom Quiz between May 2025 and May 2026.
84% of people say they get paid breaks.
Based on data from 96 people who took the Breakroom Quiz between May 2025 and May 2026.
Does Foundever pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
95% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 97 people who took the Breakroom Quiz between May 2025 and May 2026.
95% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 97 people who took the Breakroom Quiz between May 2025 and May 2026.
At Foundever, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
62% of people say they have to use vacation days when they’re out sick.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.
62% of people say they have to use vacation days when they’re out sick.
Based on data from 77 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from Foundever affordable enough for their workers?
Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.
76% of people say the health insurance costs are okay
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get paid time off at Foundever?
Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.
93% of people say they get paid time off.
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 35 people who took the Breakroom Quiz between February 2025 and February 2026.
- 49% of people with changing schedules find out their shifts one week or less ahead of time.
- 26% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 26% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 35 people who took the Breakroom Quiz between February 2025 and February 2026.
Do workers at Foundever worry about hours?
Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.
85% of people report they don’t worry about getting enough hours.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.
Do Foundever workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between February 2025 and February 2026.
49% report that they don’t have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it for Foundever workers to change shifts?
Most people find it hard to change shifts.
79% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between February 2025 and February 2026.
79% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it to get time off at Foundever?
Some people find it hard to get time off.
63% of people report it’s hard to get time off.
Based on data from 78 people who took the Breakroom Quiz between May 2025 and May 2026.
63% of people report it’s hard to get time off.
Based on data from 78 people who took the Breakroom Quiz between May 2025 and May 2026.
Do Foundever managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between February 2025 and February 2026.
Do workers at Foundever do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
86% of people report that they don’t do extra unpaid work.
Based on data from 70 people who took the Breakroom Quiz between February 2025 and February 2026.
86% of people report that they don’t do extra unpaid work.
Based on data from 70 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it to take sick days at Foundever?
Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 88 people who took the Breakroom Quiz between May 2025 and May 2026.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 88 people who took the Breakroom Quiz between May 2025 and May 2026.
Is a Foundever job good for students?
Only some students say this is a good place to work if you’re studying.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.
55% of students report this isn’t a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.
Is working at Foundever good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
49% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.
49% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people at Foundever feel treated with respect by their managers?
Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 93 people who took the Breakroom Quiz between May 2025 and May 2026.
76% of people say they’re treated with respect by their managers.
Based on data from 93 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Foundever get to take their breaks without interruption?
Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 97 people who took the Breakroom Quiz between May 2025 and May 2026.
84% of people report that they get to take their breaks without interruption.
Based on data from 97 people who took the Breakroom Quiz between May 2025 and May 2026.
Is it stressful to work at Foundever?
Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 96 people who took the Breakroom Quiz between May 2025 and May 2026.
73% of people say they often feel stressed out at work.
Based on data from 96 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Foundever enjoy their jobs?
Only some people enjoy their job.
51% of people report they don’t enjoy their job.
Based on data from 86 people who took the Breakroom Quiz between May 2025 and May 2026.
51% of people report they don’t enjoy their job.
Based on data from 86 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Foundever recommend working with their team?
Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 100 people who took the Breakroom Quiz between May 2025 and May 2026.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 100 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get enough training when they start at Foundever?
Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 98 people who took the Breakroom Quiz between May 2025 and May 2026.
68% of people report they got enough training when they started working here.
Based on data from 98 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get support to advance at Foundever?
Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 89 people who took the Breakroom Quiz between May 2025 and May 2026.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 89 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people think Foundever’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 87 people who took the Breakroom Quiz between May 2025 and May 2026.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 87 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers feel well informed about how Foundever is doing?
Only some people feel well informed about how the company is doing.
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 88 people who took the Breakroom Quiz between May 2025 and May 2026.
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 88 people who took the Breakroom Quiz between May 2025 and May 2026.
What are cities near Mosheim for Foundever jobs?
What are the most popular jobs at Foundever?
What are the most popular categories at Foundever?
$80K/yr
Full-time
Posted 7 days ago
Foundever rating
5.5
Based on 187 frontline employees who took The Breakroom Quiz
43rd of 71 rated call and contact centers
Job description
About the Role
The Manager, Workforce & Education Partnerships is a strategic, hybrid role that bridges Talent Acquisition, Training, and Operations to develop sustainable workforce education programs through collaboration with universities, community colleges, technical schools, workforce boards, and adult education organizations.
This role will design and execute scalable partnership models that strengthen Foundever’s talent ecosystem, align academic programs with business needs, and position Foundever as an employer of choice in key markets. The ideal candidate excels at stakeholder engagement, program design, student outreach, and translating operational requirements into academic partnership strategies.
The candidate must be located in Wise, VA ; Morristown,TN; Hazard, KY.
Key Responsibilities
Talent Acquisition & Workforce Development
• Build and manage partnerships with universities, colleges, technical schools, and community-based organizations to generate qualified talent pipelines.
• Develop internship, apprenticeship, co-op, and “learn-and-earn” programs aligned to Foundever and client hiring needs ( education pathways, career pathways).
• Partner with TA leaders and site leaders to forecast talent demand and align educational partnerships to volume hiring cycles.
• Conduct on-campus and virtual outreach activities
• Partner with staff to create referral funnels from academic programs (business, IT, communications, accounting finance, etc.) into Foundever roles.
• Create Brand Ambassador on campus to assist with student outreach
Training Program Enablement
• Collaborate with Learning & Development to co-design curriculum, job-prep workshops, soft skills training, and certification pathways that enhance student job readiness.
• Support instructional design teams in mapping competencies between academic programs and Foundever job roles.
• Develop “Workplace Readiness Bootcamps” or bridge programs to shorten ramp time and improve day-1 quality.
• Evaluate effectiveness of training-to-hire programs and recommend continuous improvements.
Operational Partnership & Business Alignment
• Serve as the operational liaison between educational institutions and internal leadership teams.
• Translate business needs, KPIs, and performance expectations into clear partnership deliverables.
• Track hiring outcomes, retention, training quality, and performance metrics tied to educational pipelines.
• Support operational leaders by building long-term community presence through workforce development boards, economic development agencies, and industry advisory boards.
• Present partnership results and recommendations to senior leadership and client stakeholders.
Key Qualifications
• Experience in Talent Acquisition, Workforce Development, Higher Education Partnerships, L&D, or Operations (BPO preferred).
• Strong understanding of university systems, career services, workforce agencies, and educational program structures.
• Experience designing or supporting training programs, curriculum alignment, or early-career hiring pipelines.
• Exceptional communication skills with the ability to engage deans, faculty, career services, and executive leadership..
• Comfortable working in a cross-functional environment with TA, Ops, L&D, HR, and community partners.
• Comfortable with client facing interactions.
• Willingness to travel to campuses and sites as needed.
Salary Range
The base pay range for this position is up to $80,000 per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience.
Pre-employment Requirements
Offers of employment are conditional and require that you complete and pass a criminal background check that reviews all criminal activity in every area of residence for the last seven years.
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
About Us
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Winner of Comparably’s Award for Best Global Culture in 2024, 2023, 2022 and 2021
Gold Stevie Award Winner for Great Employers in 2024 and 2022
We foster an exciting culture of creativity, connection, and commitment
Read more about our culture: Foundever® Stories.
What Foundever employees say
Pay
Benefits
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Workplace
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About Foundever
Sourced by ZipRecruiter
Industry
Strategic planning consulting services
Company size
10,000+ Employees
Headquarters location
Miami, FL, US
Year founded
1994